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Sheraton Erie Bayfront Hotel

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#1 of 38 Hotels in Erie
Certificate of Excellence
GreenLeadersGold level
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Sheraton Erie Bayfront Hotel
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866 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Erie Bayfront Hotel
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Showing 858: English reviews
Harrisburg, Pennsylvania
Reviewed 18 August 2015

Great location right on the water, close to everything that I needed. Staff went above and beyond customer service. I would use again when in the area. Lynda the Bar Manager was wonderful. She took care of them while i was traveling to the hotel. She made great drinks also.

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Thank Daniel J
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your terrific review of the Sheraton Erie Bayfront Hotel. I am very pleased to hear that you enjoyed our beautiful waterfront location and that Lynda in the Bar gave you great service. We hope to see you in Erie again very soon!

Arlington, Virginia
Reviewed 16 August 2015

First of all the location and views from this hotel are great. The room was very nice and very clean. The staff was very friendly and attentive. Next time I am in Erie I will stay here. The bed was comfy.

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Thank Minutemen10
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate you taking the time to complete a review and compliment us on the great staff service and cleanliness of the hotel. We hope to see you in Erie again soon!

Reviewed 14 August 2015 via mobile

Outstanding customer service throughout my three day stay! Staff consistently went above and beyond to be helpful, to the extent that a,staff member went home to get his laptop to ensure that a presentation could take place. Also, really excellent food for all meals!

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2Thank Abbie v
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel. I am glad that you found our Banquets and Meeting space to be ideal for your event at the hotel! I am also happy to hear that you enjoyed the food from our award winning restaurant! We hope to see you in Erie again soon!

Reviewed 14 August 2015 via mobile

5***** We visited Erie, PA as a family, and had a wonderful time. The accommodations were excellent, room was extremely clean, and staff was wonderful. Waterfront Hotel, can't get any closer to the water. We enjoyed a boat ride on the Scally Wags Pirate cruise which is docked right out front of the hotel. Great dining right in the hotel....

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1Thank Maria K
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel! I am very happy to hear that you found the hotel to be upscale and classy! We pride ourselves on being the #1 hotel in Sheraton brand and I am glad that you got to experience it! We hope to see you in Erie again soon!

Oakville, Canada
Reviewed 14 August 2015

The hallways and rooms are immaculate. The staff are not sufficiently trained in the finer points of customer service. We stayed one night on points. The $12/night parking was added to our room, then removed because I was such a wonderful customer (check - nicely done). Little fight at the front desk upon checkout regarding putting the parking back on...

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1Thank Tamara P
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate you taking the time to inform me about the negative experiences you had at the hotel. I will definitely share this information with the staff so we can develop new process to correct this issued moving forward. We hope you get a chance to try our hotel...

Devon, Pennsylvania
Reviewed 13 August 2015

We were "upgraded" to the club floor "because of our loyalty" as SPG members. Our room was #815, which backs up to the elevators and the club lounge kitchen. The elevators concerned me, but didn't turn out to be a problem, but the kitchen was, since the staff slammed doors and otherwise banged around in there until 11:00 PM and...

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1Thank Larry D
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate you taking the time to leave a review of the hotel. I will certainly look into the issue you had with the Club Lounge and make sure we put some process and procedures in place to ensure this situation does not repeat itself. I appreciate you...

Chesterfield, Michigan
Reviewed 13 August 2015

We had a wonderful room overlooking the Harbor the room was big and had everything we needed for a great night and the bed was comfy! We had a excellent dinner on the outdoor patio overlooking the lake we watched the sunset then went into the bar area had had a couple of drinks and had great conversation with another...

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2Thank Karen K
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel and for taking the time to leave such a positive review! I am glad that you found our hotel and had such a wonderful stay. I also would like to thank you for the great sunset pictures that you downloaded on our Trip Advisor page. We hope to...

michigan
Reviewed 9 August 2015 via mobile

Happy happy customer! Got everyone a room in time to change from travel clothes to wedding clothes in time for a 3 o'clock wedding at the convention center. Very accommodating desk staff. Bar handled crowd before and after wedding. Great customer service, very clean rooms, great view, good location!

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1Thank bzmichigan
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your great review of the Sheraton Erie Bayfront Hotel for your recent visit for the wedding you attended. I am very pleased to hear that you enjoyed the bar and the staff service. We hope to see you in Erie again soon

Niagara Falls
Reviewed 7 August 2015

Great place to stay ! We stay there every summer ! Highly recommend !!! it is a family friendly place also, the kids really liked the pool and while they were swimming we were able to sit on the patio and watch them, very relaxing time.

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1Thank Maria Y
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your wonderful review of the Sheraton Erie Bayfront Hotel! I appreciate your fantastic review of the hotel and I am very happy that you enjoyed the service and swimming pool accommodations. We hope to see you in Erie again soon!

Yekaterinburg, Russia
Reviewed 7 August 2015

Very nice hotel on the Erie lakeside. Ask for lake view rooms and you'll get amazing picture right from your window (I had panoramic view - it's really wonderfull to stare at swimming ducks) Room was quite comfortable. Nice breakfast and other services. Swimming pool is big and quiet as I was alone (may be due to low season). It's...

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2Thank Андрей Б
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel! I appreciate your positive review and I am glad that you found the views of Lake Erie and the service at the hotel to be spectacular! We hope to see you in Erie again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the new Sheraton Erie Bayfront Hotel,the area's first waterfront hotel. Enjoy the stunning Lake Erie views and an array of amenities designed with your comfort in mind. Guest rooms are highlighted by luxury bedding, free WiFi, and HD TVs. Dine in at the Bayfont Grill and enjoy a delicious menu of regional cuisine with breathtaking waterside views. The Sheraton Erie Bayfront Hotel's central location is also ideal for business, weekend getaways, or to discover the historical and cultural natural wonders of northern Pennsylvania. ... more   less 

Additional Information about Sheraton Erie Bayfront Hotel

Address: 55 West Bay Drive, Erie, PA 16507
Region: United States > Pennsylvania > Erie
Price Range: €122 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Erie Bayfront Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Erie Sheraton
Sheraton Erie
Hotel Style:
#1 Romantic Hotel in Erie
#1 Business Hotel in Erie
#1 Green Hotel in Erie
#1 Family Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Erie Bayfront Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Erie Bayfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that overlooks the bay.”
 of 5 bubbles CindyInChesco, 14 Mar 2017 | Read review
“Marina views on the city side, lakefront views of Presque Isle and the lighthouse on the lakeside!”
 of 5 bubbles donnasA2104BN, 5 Mar 2017 | Read review
“7th Floor city view was much prettier than I ever imagined!”
 of 5 bubbles mollyw789, 9 Feb 2017 | Read review
“Lake View Rooms”
 of 5 bubbles 384stefaniez, 2 Feb 2017 | Read review
“If you want to set up a rollaway in your room, make sure the room is large enough to meet fire codes and comfort levels.”
 of 5 bubbles 593merrillm, 26 Jan 2017 | Read review
5 of 5