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All reviewsholiday inn expressroom was cleanoff the highwayfront desk staffbreakfast buffetconvenient locationstay there againnice place to staybiscuitsmy daughterstaff was very friendlycomfortable hotelparking lot isplus sidetake advantagecoffee and teayogurt
Stayed at this place and really thought it exemplified what you expect from a place such as this. Rooms very clean and comfortable. WIFI everywhere, coffee 24/7, very friendly staff. Very safe in terms of security. Very quiet. Just the place if on business or...More
3 Thank Wayne W
Response from rshafferhie, General Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 27 February 2017
Thank you for your feedback in regards to your recent stay at our facility. We appreciate it! We are delighted to hear that you enjoyed your time with us. Additionally, thank you for your comments in regards to breakfast. We will be sure...More
This is the perfect place to stay if you are visiting Elizabethtown College- they sometimes have deals - so be sure to call the hotel directly. The staff is friendly and helpful and breakfast is hearty- with lots of options. Only downside is it can...More
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 5 February 2017
Thank you for your review of your recent stay at our hotel. We sincerely appreciate it. We are pleased to hear you enjoyed your time with us. Thank you again, and I hope you have a wonderful day!
The front desk staff were not unfriendly nor very warm. My wife and I were given a room adjacent to the highway where trucks made an overwhelming noise. Even as club members the room rate was probably the highest in the area. We though we...More
Response from IHGService, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 9 December 2016
Thank you for being our IHG Rewards Club member and for taking time to post a review. It is unfortunate to learn that you were not able to fully enjoy your stay due to the noise challenges and the level of service you...More
This hotel is just like the other HIE's we have stayed at in Pennsylvania. Very friendly and helpful staff, a clean and well appointed hotel, plenty of parking and a very good breakfast. The bed is quite comfortable and the air handling in the room...More
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 14 November 2016
Thank you for your thoughtful review of our hotel! We really appreciate hearing our guest experiences! We value your feedback, and will pass it onto our team members for encouragement. Thank you in advance for keeping us in mind for your future travels...More
While the price is high given the location, the staff was very friendly and the room was very clean. The included breakfast was sufficient and check in/out was quick and painless. I liked the fact that breakfast was open for an extended amount of time.
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 10 November 2016
We are refreshed to hear that you enjoyed your recent stay at our property. Thank you for your kind and thoughtful comments. Please keep our hotel in mind should you visit our area in the future. Have a wonderful day!