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All reviewsholiday inn expressroom was cleanoff the highwayfront desk staffbreakfast buffetconvenient locationstay there againnice place to staybiscuitsmy daughterstaff was very friendlycomfortable hotelparking lot isplus sidetake advantagecoffee and teayogurt
This is an okay hotel. Small rooms, but great staff. Beware of Reservations.com. We had stayed here two months ago as an Holiday Inn Express for a function at the Masonic villages. Same thing this time for a funeral. When I booked a room I...More
Response from rshafferhie, General Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 4 weeks ago
Thank you for you comments in regards to your recent stay at our hotel. Please accept my sincere apologies for the issues that you encountered with your reservation. I would like to ask if you would be willing to contact me via phone...More
Finding a place in Hershey area is challenging during warmer months. This used to be a Holiday Inn and has changed brands. The grounds are well kept and the lobby is on point. The room was average. The beds were very comfortable, however the bathroom...More
From the get go, reservations went smooth! We checked in at 1:30 am and was greeted with a welcome and she accommodated our 1st request. The hotel and the rooms are clean and above par. The fitness room is all you'll need when you're away,...More
All staff at desk were outstanding! Very friendly and extremely helpful! Room was very clean and hotel in a very convenient location. I will definitely make this my "go to" place to stay when traveling through the area.
1 Thank Jennifer D
Response from rshafferhie, General Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 20 February 2018
Thank you for your review of our property. We are so glad that you were happy with your stay with us. We look forward to you visiting us again in the future. Have a great day.
beds and sheets were fluffy, clean and comfortable - pillows were plentiful and fresh. Room is tight, but this IS an inexpensive hotel; ratings should be in context of cost. Wonderful lobby with fresh fruit and coffee all the time. Breakfast was excellent (also, in...More
1 Thank semilegal
Response from rshafferhie, Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 7 February 2018
Thank you for your review of our property. Glad that you found our accommodations to be comfortable. We like to think that by offering coffee and snacks when our guests arrive helps to make them feel like they are joining friends. Not just...More