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Staybridge Suites East Stroudsburg - Poconos

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Traveller (46)
Room & Suite (37)
Dining (4)
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Overview
  • Excellent35%
  • Very good31%
  • Average10%
  • Poor11%
  • Terrible13%
Travellers talk about
“suite hotel”(3 reviews)
“yogurt”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
There are newer reviews for Staybridge Suites East Stroudsburg - Poconos
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All reviewssuite hotelbreakfast was deliciousyogurtnice kitchenbushkill fallsdays innkitchenettecelineskiingstovepetsofashawneegarbage
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21 - 25 of 257 reviews
Reviewed 16 March 2017

We spent two nights at Staybridge Suites East Stroudsburg in February 2017. Dirty utensils were left inside the drawer. Molds in the bathroom corner. I went down to the lobby to get plastic utensils instead. The worse part was the bedbugs bites. It seemed like...More

6  Thank Worldtraveler2000_13
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 30 March 2017

Dear Worldtraveler2000_13, Thanks for bringing your concern to my attention. It is disconcerting to know that there is an issue with regards to the cleanliness of your room and the way your concerns were handles by some of our hotel staff. I understand that you...More

Reviewed 10 March 2017 via mobile

I stayed there for a night, I wish I had stay there the whole weekend but we had previously booked another hotel too. The rooms are prefect, very clean and quite, best are comfortable, the bathroom is nice and clean. It has a kitchenette with...More

Thank Kelly G
Reviewed 4 March 2017

I would have given this hotel a higher rating if management had shown some professionalism regarding the complaint I had about the pool. Now, I had read the prior reviews about the cold pool. In fact, I called the hotel weeks before my stay to...More

1  Thank nina T
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 19 March 2017

Dear nina T, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you found our breakfast...More

Reviewed 26 February 2017

I stayed at this hotel for valentines day weekend 2017. I was awaken by mice roaming through the trash can in my room. I called the front desk and was told "ok what do you want me to do now". I immediately checked out at...More

3  Thank Cynthia F
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 13 March 2017

Hello Cynthia F, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. I have sent you a private message in an effort to obtain more information. I...More

Reviewed 21 February 2017

We called the front desk to let them know that the shower was broken... they sent up a gentleman, whom was unable to fix it .... He said he would have the front desk call ... No call!! We called down, an hour and a...More

1  Thank mzcz2014
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 7 March 2017

Hi mzcz2014, Thanks for sharing feedback about your recent stay. Although I am pleased to see your satisfactory rating for our hotel's cleanliness, I regret to learn that you encountered problems concerning the bathroom's shower. On behalf of the team, I'm sorry for the inconvenience...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$103 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (37)
Dining (4)
Pool & Beach (1)
Questions & Answers
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armchairanalyst
19 March 2016|
AnswerShow all 3 answers
Response from Michael B | Reviewed this property |
I rarely read reviews on the actual hotel of brand site. I rely upon Trip Advisor and hotel booking sites. They are more honest and trustworthy.
1
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Room Tips
"Don't stay here"
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"Ask for a room facing the woodlands."
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"Rooms on the the higher floors might be a little quieter, we could hear the person above us but, I think they..."
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"there are few slightly larger suites on each floor. As k to see layout and request larger suite"
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