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Had to be in the area for one night. The check in was fine, as was the parking.
The room is good size, but it appeared that no one had dusted anything in weeks. Found a coin on floor, which means the floor hadn't been...More
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 4 weeks ago
Thank you for choosing StayBridge Suites. I am pleased that had ease checking in and that you were able to take advantage of free parking. I also appreciate you sharing your thoughts on housekeeping so that our hotel can improve on this area....More
OK hotel, walls are extremely thin.
Large suites, would be excellent choice if you have children traveling with you.
1 bedroom suite was large, nice little kitchen. Room was clean but looking a little beat-up.More
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 14 March 2018
Thank you for choosing our property, and leaving us feedback!
I am sorry for falling short in the soundproofing of the room. I am delighted to know that you find the service extended by our hotel staff was more than satisfactory. It is...More
I arrived at this hotel last night with a prepaid reservation through Hotwire. I had been working in the area all day and the weather was looking threatening so I didn't want to drive the 122 miles back to my home. I realized I had...More
2 Thank David D
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 25 January 2018
Hi David D,
Thanks for taking the time to leave feedback and for considering us for your lodging needs. I'm sorry to learn about the inconvenience the situation has caused. While I understand your disappointment, we do require credit cards for incidentals upon arrival regardless...More
I stayed at the this hotel while attending a dog training class in the area. So, the hotel is dog friendly and has a well-lit area outside where you can walk your dog (even at night).
The rooms are large and my room was clean...More
Thank Jennifer S
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 25 November 2017
Hi Jennifer S,
I am happy you stayed at our property and thank you for taking the time to write a review about your stay with us. We pride ourselves on delivering world class experience. I am happy to read you found the rooms cleanliness...More
The only thing I liked about this hotel was the Reception Staff that was nice and friendly. The first impression when we arrived was positive. Unfortunately the room was really smelly and dirty, carpets were stained in many places. Even the bedding had a very...More
Thank Dorota T
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded 3 November 2017
Hi Dorota T,
Thank you for your stay and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and our location. However, I was concerned to...More
Response from zoilar332 | Reviewed this property |
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and... More
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and staff was very helpful providing extra pillows, towels, blankets and toiletries. It isn't clear to me if the hotel is collaborating with any other hotel nearby, as far as sharing any type of services. We shared a very special moment honoring our parents, and speaking for myself and extended family, we are thankful to the STAYBRIDGE Suites staff for finding the time to assist us every day to make us feel at home.