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Traveller (22)
Room & Suite (27)
Dining (5)
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Overview
  • Excellent17%
  • Very good46%
  • Average25%
  • Poor5%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Pets Allowed
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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Traveller rating
22
58
34
6
10
Traveller type
Time of year
LanguageEnglish
22
58
34
6
10
Show reviews that mention
All reviewsgrocery store within walking distanceone nightroom was cleanfree breakfaststay there againlots of pillowsfirst flooreasy accesswafflesneeded a place to stayflat screen tvthe ground floora nice place to staywaffle makerexcellent hotelhighwaysmudges
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21 - 25 of 130 reviews
Reviewed 28 November 2016

Location : Convenient access from several Interstate highways.; located at the fringe of a large shopping center which contained a "super" market. Parking : Plenty. Reception : Personable and Efficient. A small lobby. Utilitarian. Room : Small and functional. Clean. A refrigerator, a microwave oven,...More

Thank Karen M
Response from Hament P, General Manager at Quality InnResponded 30 November 2016

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we...More

Reviewed 15 November 2016

My car broke down just north of Scranton, PA (Dunmore) at about 5:30 p.m. Tow truck came, (Andy's Towing, awesome people). The driver (Donny) knew we were stranded and offered to drop us at a hotel. There were two near their shop where he would...More

1  Thank WithMJT
Response from Hament P, General Manager at Quality InnResponded 30 November 2016

Thank you for taking the time to review us. I am sorry for your truck breaking down.We are pleased that you had a great experience overall and you will stay with us again!

Reviewed 24 October 2016

The staff was very friendly and professional, check in was fast and easy. The room was perfectly clean. The breakfast was decent, had a variety to choose from that would cover a variety of needs. Easy on/off the expressway, close to stores and gas station.

Thank stephaniek269
Response from Hament P, General Manager at Quality InnResponded 25 October 2016

Thank you for your review, It's great to hear that that you were happy with our service and your room. We hope to have the opportunity to host you again, and we look forward to welcoming you back should you return to the Scranton area.

Reviewed 16 October 2016

Very nice rooms, spacious bathroom, mostly clean interior (some cobwebs, dirt smudges on doors and walls), the staff was friendly. My only complaint is that trash from the dumpster was heavily scattered along really what was the only suitable area to let the dog do...More

Thank Aklingl
Response from Hament P, General Manager at Quality InnResponded 17 October 2016

Thank you for taking the time to review us. We are happy you enjoyed your stay here. I would like to apologize for failing to exceed your expectations. We have contacted our maintenance department to keep an eye on the trash along the fence. We...More

Reviewed 16 October 2016

Stayed at this hotel twice while heading to the New England states. The gentleman that staffs the desk at night is professional and efficient. The first time he was a little more friendly than the second time. The girl that checked us out both mornings...More

Thank Angie_Ohio
Response from Hament P, General Manager at Quality InnResponded 17 October 2016

Thank you for taking your time to share your thoughts with us. It is very important to us to not meet but exceed our guests experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to...More

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About
Amenities
Top amenities
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$74 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (22)
Room & Suite (27)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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babsNlarry
14 June 2016|
AnswerShow all 2 answers
Response from kebrews | Reviewed this property |
I did not see any pets on the property but don't know their policy.
0
Votes
Room Tips
"No rooms are good."
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"If you are allergic to smoke, avoid this hotel."
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"Clean, Good Price, Convenient"
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"our first floor was excellent"
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