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Nichols Village Hotel & Spa

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Nichols Village Hotel & Spa
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345 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Philadelphia, Pennsylvania
Reviewed 14 February 2014

The room was very dusty and had dirt on the tops of each picture frame and the base boards. As well as behind the bed. Their were trash from prior guest. The garden spa whirlpool ceiling paint was peeling and showed black mildew. It took several phone calls to have the hotel release their hind on my credit card After...

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Helpful?
Thank justiceP43
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I am sorry You did not enjoy your stay .I do not recall getting a message to call you. Sometimes it takes awhile to get an authorization cancelled. It is not just something the hotel can do on its own. We must contact the clients bank to get them to release itand each bank has their own procedures. The Spa...

Fairport, New York
Reviewed 6 January 2014

This was a perfect location for a midway point for friends to meet. It was great to be able to walk to the spa and restaurant. The spa was amazing and we loved every minute. We were disappointed in the pool. We planned on spending some time swimming and lounging by the pool. The pool was completely green could not...

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Helpful?
1Thank Mary Beth L
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Tank you so much for taking the time to write your review .I am glad the you and you friends enjoyed the Spa and found the staff friendly. We are putting this years budget together and including upgrading the mattresses. We have just painted the pool bottom ,and are adjusting the water due very hard water in our area.

Reviewed 23 December 2013

The good: Friendly staff, nice property, decent breakfast. The Bad: Rooms are a bit dated, shower not all that clear, beds are horrible. Been coming here for year on business, but it seems they are just not keeping up with the place. The bed was horrible, felt every spring in it.

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Helpful?
Thank jkontop
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Thank you for staying with us. I am always glad to here from our guests. Thank you for mentioning the staff they are very happy when guest make an effort to recognize them. I am sorry that you found some aspects of the room not to your liking. We are working to get new bedding in this year

Scranton, Pennsylvania
Reviewed 15 December 2013

If I could give a 6 star to Nichols Village Hotel I would. We went there for an evening stay for our 50th Anniversary and people all made us very welcome. They went over and beyond our expectations. We would recommend this Hotel and Spa to anyone. The whirlpool bath/shower is great to relax in and I would suggest you...

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Helpful?
1Thank William M
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I really appreciate that you took the time to write your review. Thank you for mentioning the staff. They try real hard to make the guest feel at home . If you are planning to visit us in the future please give me a call so I can meet you.

Rochester, New York, Usa
Reviewed 9 December 2013

Just had a stressful thanksgiving gatherings with the family. This hotel room was roomy. The hotel provides a good rate, has a nice swimming pool and exercise room. The breakfast was really good. The location was excellent. Just off of I-81 and end of the PA turnspike. One small problem, it was a little difficult to modify the temperature of...

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Thank M00se1976
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

I am glad you decided to stay with us during the holiday. They can be stressful when everyone gets together. I am happy you found a little bit of solace during your stay

Quebec, Canada
Reviewed 8 December 2013

First of all, I purchased through Hotwire, and thought I booked the wrong hotel after seeing the Trip Advisor reviews. We were on a road trip, and only stopping for the night, and were greeted by a very pleasant front desk clerk who attended to us with great hospitality and professionalism. The hotel is in a very convenient location, especially...

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Helpful?
1Thank candj39
Robert12084, General Manager at Nichols Village Hotel & Spa, responded to this review

Thank you for taking the time to write your review .I am glad you enjoyed your stay with us.AS you know different guest have different needs and expectations. Thanks for noticing the aroma .I will tell you a secret we have a scent machine that changes each month depending on the season and the holiday. It is somewhat new in...

Wilkes-Barre, Pennsylvania
Reviewed 26 November 2013

It’s not that we have anything bad to say about the hotel…but we have nothing good to say either. The rooms were nothing special. Clean but very basic and not very big. The girl at the front desk when we checked in was great, very friendly and sweet. However, the daytime employees seem to gather around behind the desk as...

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Thank Scott_Nancy66
south carolina
Reviewed 13 November 2013

Nichols Village has been sold and what a change! We originally planned to stay 2 nights but checked out after 1. It's apparent the new owners have let this once wonderful hotel go way downhill. The room we were assigned, while on the first floor and quite convenient, was substandard to say the least.....old furnishings, a very uncomfortable soft mattress...

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Thank dibel16
Old Forge, Pennsylvania
Reviewed 13 November 2013

I booked a block of rooms for myself and my wedding guests. Upon entering my room I found the bed side tables to be dirty, dusty and sticky. The curtain track for the blackout curtains was falling off the ceiling and hanging. I thought it was going to come down on my head. There was no bath mat in my...

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Thank Jennifer M
Bronx, New York
Reviewed 31 October 2013

Stayed for one night and that was enough. Hotel and room were ok, stayed in a building away from main area and we could get in without a key. Didn't feel safe . Free breakfast was good and front desk was nice . Not a lot to do here, don't think we would stay here again .

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Helpful?
Thank Christine D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Breakfast included
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our beautifully renovated boutique-style hotel, nestled in the foothills between the Endless and Pocono Mountains just outside the city of Scranton, is off Exit 194 on Interstate 81 and Exit 131 of the PA Turnpike. An exquisite blend of modern luxury and established service delivery, our award-winning staff adds a personal touch to our hospitality. Our stylishly appointed guestrooms feature a fresh modern look amidst the charm of our campus footprint. Our unique design offers something for everyone, with a variety of room types and features to suit your style and preference. ... more   less 

Additional Information about Nichols Village Hotel & Spa

Address: 1101 Northern Blvd., Clarks Summit, PA 18411
Region: United States > Pennsylvania > Clarks Summit
Price Range: €76 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nichols Village Hotel & Spa 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Nichols Village Hotel And Spa, Scranton Pa
Hotel At Nichols Village
Motel At Nichols Village
Inn Nichols Village
Nichols Village Inn
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Questions & Answers

Here's what travellers have asked, with answers from Nichols Village Hotel & Spa staff and other travellers.
3 questions
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Questions? Get answers from Nichols Village Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for more than one option, when selecting a room!”
 of 5 bubbles canadian040258, 21 Feb 2017 | Read review
“Rooms in back building were larger and quieter than the main building”
 of 5 bubbles petermL8061XA, 10 Jan 2017 | Read review
“I bid on 3*** hotel in Scranton North. AVOID AVOID”
 of 5 bubbles denthygienestudent, 1 Sep 2016 | Read review
“Do NOT stay here. There are several other places in the immediate vicinity that I'm sure are better managed and nicer.”
 of 5 bubbles ValerieS154, 21 Aug 2016 | Read review
“Yes, the one that is NOT at this hotel.”
 of 5 bubbles jeans622, 15 May 2016 | Read review
5 of 5