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BEST WESTERN Carlisle

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BEST WESTERN Carlisle
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233 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Carlisle
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Showing 231: English reviews
Liverpool, Canada
Reviewed 10 October 2016

Great place to stay for a night or so. Handy to the Turnpike but not so close as to interfere with a good night's sleep. Great Breakfast. Didn't used the outdoor pool. Clean rooms with very comfortable beds. Even let us park our motorcycles under the roof out front for the night and kept an eye on them for us.

Review collected in partnership with Best Western
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Helpful?
Thank kerryg324
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Kerryg324, Thank you for taking the time to review our property. Our staff strives to provide excellent customer service which can sometimes include going the extra mile for our guests. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you in the future. Happy Holidays.

Cincinnati, Ohio
Reviewed 26 September 2016

This is a clean hotel in a quiet area conveniently located off the Pa. turnpike.The beds were comfortable. The rooms were clean. The staff was very friendly and accommodating. It's a good place to stay for a quick overnight. The room rate was a fair price. I definitely recommend this hotel.

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Helpful?
Thank Nancyjm1125
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Nancyjm1125, Thank you for your awesome review of our property. We are pleased to hear that you had a great stay at our property. Our team is consistently striving to provide excellent value and customer service to all of our guests. We hope to see you again. happy Holidays!

NEW BRIGHTON
Reviewed 21 September 2016

I couldn't find any rooms in the area and ended up at this hotel. Honestly, my expectations weren't high - I was hoping to be able to sleep without too many problems. Belma at the service desk was incredible. She was positive and upbeat with a great recommendation for a place to eat. She made my stay excellent. If I...

Review collected in partnership with Best Western
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Helpful?
Thank buschdr
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. We are pleased to hear that our front desk associate, Belma, had a positive impact on your stay. We do agree she is full of life and energy and can brighten anyone's day. She is a great asset to our team and we are proud and grateful...

Reviewed 15 September 2016 via mobile

I never write reviews but I had to give my genuine thanks to Nimesh who helped me with a reservation problem. He was working the front desk and was so kind to me. He was pleasant and accommodating. He was patient while I was on the phone with the booking site, which helped since I had been driving for hours...

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Helpful?
Thank Maggie K
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for your review. We are very glad to hear that Nimesh was helpful and kind. He is a great asset to our property and always provides excellent customer service to all of our guests. We will be sure to pass your comments along to him and hope to see you again soon. Kind regards.

Red Lion, United States
Reviewed 9 September 2016

I chose Best Western in Carlisle because it was the only one close to where we wanted to visit that had a jacuzzi tub, but I was disappointed in the room.The tv too small and the way it was positioned hurt your neck to watch. Breakfast was so so. The staff was great, very friendly and helpful, but probably wouldn't...

Review collected in partnership with Best Western
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Helpful?
Thank Judy S
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. We apologize your stay did not meet your expectations. We have had several complaints regarding the positioning of the television in the room. To address this issue, we have ordered new furniture for all of our guest rooms. Our new furniture will allow for the television to...

Clarence, New York
Reviewed 1 September 2016

very pleasant stay, check in staff, housekeeping, breakfast, was very nice, close to fairgrounds, restaurants and fast food. access to the entry could be a little more visible from the road. Pre-booked for next year already. Would definitely recommend to friends.

Review collected in partnership with Best Western
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Helpful?
Thank LYNDA G
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. Your feedback is important to us and will be used to implement any changes to ensure our guests in the future have a superior experience. We have passed on this great review to all our staff and are happy they created a very welcoming environment for you....

Aurora, Illinois
Reviewed 15 August 2016

The staff at check in was not very friendly. I was trying to ask a question and he ignored it. My husband also had a question which was not answered. We missed our continental breakfast because the front desk person didn't answer that question - I noticed the sign on the wall with the time of breakfast at checkout, but...

Review collected in partnership with Best Western
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Helpful?
Thank K_P_100314
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, On behalf of our entire staff we would like to apologize for not exceeding your expectations. Your feedback is important to us and will be used to implement any changes needed to provide our guests in the future a pleasant superior experience. We have spoken to all of our front desk personnel addressing this review as we...

Reviewed 9 August 2016 via mobile

Another nice stay at a Best Western. Understanding from the reviews this is a recent renovation. Bathroom smaller than previous BW, but very adequate. Toilet seat needs to be fixed. Front desk recommended Middlesex Diner and it was delicious. Breakfast buffet was ok. The regular coffee seemed slightly flavored. 😕

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Helpful?
Thank spiderkeeper
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. Your feedback is important to us and will be used to implement any needed changes to ensure our guests have a superior experience with us in the future. We are also continuing our renovation process as well. Middlesex Diner is a very popular location in the area...

Reviewed 6 August 2016

i stayed in room 114. when we checked in, the woman working the front desk was being mean to customers checking in. when we got to our room, the carpet molding on the walls was coming off.. despite what everyone else says about the beds, they WERE NOT comfortable. just a mattress topper on a crappy bed. the pillows were...

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Helpful?
Thank Christina W
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, On behalf of our entire staff we would like to apologize for not providing you with a superior experience. We do value your feedback and will be using it to implement any changes needed to ensure a superior experience for our future guests. We will be addressing any attitudes with our staff regarding this review and have...

Gretna
Reviewed 3 August 2016

Rooms look remodeled nice clean enjoyed our stay. The swimming pool is the smallest I have ever seen but you did get cool after being in the 97degree hit all day looking at cars. The breakfast was not that great eggs look like pancakes they could improve in that area

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Helpful?
Thank Lisa G
Kristi O, Manager at BEST WESTERN Carlisle, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. Your feedback is important to us and we will be using it to implement any changes to ensure our guests have a superior experience in the future. We are happy to hear our pool was a great way to cool off after enjoying a day at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Carlisle is conveniently located near the Carlisle Fairgrounds, the Giant Foods Corporate Office and the Lear Corporation. Hotel guests will have easy access to the U.S. Army War College, Dickinson School of Law and Sports Emporium. Each newly renovated room features free high-speed Internet access, cable satellite television and refrigerator. Guests can enjoy the outdoor swimming pool and exercise room. Complimentary breakfast is available each morning. ... more   less 

Additional Information about BEST WESTERN Carlisle

Address: 1155 Harrisburg Pike, Carlisle, PA 17013
Region: United States > Pennsylvania > Carlisle
Price Range: €62 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carlisle 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Carlisle Hotel Carlisle
Carlisle Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Carlisle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor.”
 of 5 bubbles MelvilleP_13, 18 Dec 2016 | Read review
“any other hotel. motel 6 is probably better”
 of 5 bubbles christinawA5747WI, 6 Aug 2016 | Read review
“You could see the pool from my room we were across from drink machine ice machine and washer and dryer actually quiet”
 of 5 bubbles LisaG557, 3 Aug 2016 | Read review
“Are three night experience was just fine.....”
 of 5 bubbles MDFS333, 22 Jul 2016 | Read review
“rooms in the back were quiet the view wasn't the best but we weren't there for the view”
 of 5 bubbles 646denisel, 23 Jun 2016 | Read review
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