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All reviews grand hotel ski weekend home fries scranton area covered parking elk mountain place to stay hot breakfast front desk staff room was spacious clean hotel would definitely stay here again free breakfast wedding ambers insulation upgrades
Arranged dinner and cocktails, appetizers for a nearby wedding. Service and food both outstanding! Wait staff fabulous! They closed the main dining room for our party, and attended to every need. Highly recommend this hotel and restaurant.
First off, I would like to say this hotel is an awesome property and very clean but the behavior of management was completely unprofessional. I was going to leave this alone until the manager, Chris, just called a co-worker of mine and left a message...More
The hotel itself looked lovely. The rooms were spacious. The walls were thin. I could hear my neighbor clear his throat.
In the bathroom, the diverter on the tub spout that is supposed to send the water up to the shower was visibly hanging off...More
Response from Sarah O, Guest Relations Manager at Hotel AnthraciteResponded 3 weeks ago
Thank you for staying with us, and we appreciate your feedback about the shower and toilet. We are working on replacing both of these fixtures in all rooms throughout the hotel. We are very sorry you had that experience with the toilet. If...More
Booked a room for a wedding on the 8th of Sept. We checked in and were given room 413. I started unpacking and layed on the bed for approx. 30 minutes. When my wife was finshed in the bathroom I went to get in the...More
Thank Bill T
Response from Sarah O, Guest Relations Manager at Hotel AnthraciteResponded 4 weeks ago
Dear Bill T,
We are sorry to hear your stay was unpleasant and we sincerely apologize for any problems with the room. We will investigate your review and you can be assured it will not happen again. Our manager Chris would like to speak to...More
Love this place - it's like our home away from home. New management / new name - they added some nice upgrades to all the rooms. The bed was super comfortable and the upgraded furniture in the rooms was great. Rooms are spacious and clean....More
Response from Sarah O, Guest Relations Manager at Hotel AnthraciteResponded 13 August 2018
We are thrilled to hear that you loved your stay with us at Hotel Anthracite! We are also pleased you had a wonderful meal with us at Kol Steakhouse and we will pass along your compliments to the staff. Thank you for sharing...More