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Extended Stay America - Philadelphia - Bensalem

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Extended Stay America - Philadelphia - Bensalem
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Philadelphia - Bensalem
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Showing 132: English reviews
Reviewed 14 October 2014

I travel about 40 weeks a year so I'm pretty seasoned on nice hotels, fancy hotels, nasty hotels and the hotels I choose to stay at. In this area I have choices and this is my choice. Sharon and her staff truly make you feel at home and welcome. I honestly can't think of anything to complain about. I travel...

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Helpful?
Thank Kerry A
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

It is so rewarding to read that you had a memorable stay with us. I truly appreciate your comments regarding our friendly and welcoming staff as well as our excellent location. I am so glad that we have been able to make you feel so welcome at our hotel, and that you and your dog will continue to stay with...

Reviewed 13 August 2014 via mobile

My husband and I brought our almost 4 year old to Sesame place this summer and decided to stay here because he had a voucher. We were completely impressed with this establishment. The place was recently renovated and extremely clean. It was so nice to have a full sized fridge in the room. The staff was so friendly and accommodating!!...

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3Thank Letti19
Commack, New York
Reviewed 11 August 2014

Excellent value for Poker event rate. 3 minutes from poker room. Walk to great restaurant (Carrabba's); great experience with reservation and check-in. But skip the general reservation number and go directly to the hotel (ext. 4)

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Thank J M
Harrisburg, Pennsylvania
Reviewed 7 June 2014

I enjoy my stay here. I am a conductor and it is hard enough to be away from home but it's like a home away from home. Sharon the manager is great, she is always very helpful and when I need something dealt with she is on it and always accommodating to my every need, she is awesome The first...

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Helpful?
Thank Mallamaci
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Thank you for taking the time to post such a great review of our hotel. I am glad that you were pleased with our staff during your visit. It's great to hear that we were able to provide you with a "home away from home" experience. Thank you for choosing Extended Stay America. We hope to see you again, should...

Great Barrington, Massachusetts
Reviewed 27 January 2014

We're a week into a three week stay, and so far we've been very pleased and impressed with the hotel. The room we're in was very clean when we arrived, the decor is attractive and comfortable, and the kitchen has all the necessary accoutrements. The staff has been friendly and helpful, and two small problems we had on our first...

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1Thank Amanda H
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Thank you for taking the time to write such a great review of our hotel. I am glad that you are enjoying your clean, comfortable room and your fully equipped kitchen. As well, it is great to hear that you are finding our staff to be friendly and helpful during your stay with us. Still, I apologize for the problems...

Edison, New Jersey
Reviewed 2 January 2014

Made the same trip 2 years ago and had a great time. So we booked again and got a better rate than last time. Staff was friendly and the room was immaculate. Didn't win any money but had a blast at the cascino.

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Thank Ernie L
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Ernie - I received a copy of your review, and wanted to take a moment to personally respond. It's great to hear that you enjoyed your first stay so much that you decided to return to our hotel. Plus, I am so glad to read that your second stay far exceeded your expectations, especially when it came to our staff's...

lincoln , De.
Reviewed 28 December 2013

This year again the hotel was clean and neat. The room was clean and inviting.The staff were friendly and everything ready when I arrived. I have had occasion to have a pet in my room and the cost is very reasonable with lots of open space to exercise. I plan on returning next year for seven more weeks.

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Thank mrbillsr
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled that you choose to stay with us every year and look forward to your arrival next year, it is always a pleasure to have you visit. We promise to provide you with another clean room and friendly service. The staff and I would like to thank you again...

Marietta, Ohio
Reviewed 23 November 2013

Booked here for a long stay. The place was clean, but none of the staff members were on the same page about anything. You would talk to one person and they would give you one rate and then the very next person would give you another. And none were friendly about it. I was also booking for at least a...

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Thank docswife88
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

I appreciate you taking the time to write a review of your experience with us. Your comments in regards to level of cleanliness throughout our hotel are much appreciated; yet, I was disheartened to read that our staff did not provide you with great service. In response, I am reviewing our rate packages with the entire team so that we...

Atlanta, Georgia
Reviewed 26 October 2013

I reserved two rooms with my AMEX card. When we checked in on 10/18/2013, we gave the desk person a card to pay for the second room. The desk person charged the card for both rooms. He said if he charged it back, the funds would not be available until 3-5 business days. We were scheduled to be in Philadelphia...

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Thank Overcharged2013
Reviewed 7 October 2013

Home away from home, very clean, comfortable and convenient to a lot of restaurants and across the street from the casino. And easy access in and out. Very Pet friendly and a big field for the dogs to run around in.

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Thank KyleSullivan
Manager_11525, General Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Kyle - I want to thank you for taking the time to post a review of your stay. I am happy to hear that you will be staying with us for the next few weeks and that your room is both comfortable as well as clean. It is also nice to read that you like our hotel's location and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Philadelphia - Bensalem

Address: 3216 Tillman Drive, Bensalem, PA 19020-2027
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: €62 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Bensalem 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Bensalem
Bensalem Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Bensalem staff and other travellers.
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Questions? Get answers from Extended Stay America - Philadelphia - Bensalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cooking facility, long term stay”
 of 5 bubbles 282allenl, 29 Oct 2016 | Read review
“Just very relaxing being on the third floor.”
 of 5 bubbles alexkT3451EF, 26 Oct 2016 | Read review
“go elsewhere”
 of 5 bubbles barbaradetz, 1 Oct 2016 | Read review
“Rooms on the end are more isolated than are other rooms.”
 of 5 bubbles 399jeffd, 18 Aug 2016 | Read review
“All rooms are about the same, if you stay on the first floor you don't need to use the elevator.”
 of 5 bubbles lkrause0, 21 Jun 2016 | Read review
5 of 5