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The front desk made a made a mistake and billed me for a night that had been cancelled. The worker to whom I spoke to regarding the cancellation and assured me it would be taken care of, lied and told her supervisor that she had...More
Thank Brenda L
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 25 March 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
I paid approx $80/nite (AAA discount) for a room on a with a single queen size bed. The room would have been $10 more if booked with "daily housekeeping" - which I didn't care about for just a few days' stay (re-use my towels, etc.)...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 19 March 2017
Thank you for being our guest at Extended Stay America - Philadelphia - Bensalem. We are delighted to know you liked your well-equipped and spotless room and our convenient location. We appreciate your observation and hope to be at your service whenever your travels bring...More
It is directly across the road from the casino, racetrack, and around great restaurants. Less than 3 minutes from the PA Turnpike and less than 30 minutes from center city in Philadelphia. The hotel itself has a full kitchen with all the amenities. The staff...More
Thank Marvin W
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 16 March 2017
Marvin, thank you for highlighting the positive aspects of your visit to Extended Stay America - Philadelphia - Bensalem. We are delighted to know our convenient location and the exceptional service from our staff helped make your stay a memorable one. We appreciate your business...More
Just returned home from a weekend away with my husband. The front desk people were very polite and friendly upon checking in and out. This hotel is right across the street from Parx Casino and close to everything. At checkout the woman asked me how...More
1 Thank preciouspennsylvania
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - BensalemResponded 25 January 2017
Thank you for taking the time to share your experience. It is great to see you enjoyed our convenient location and the politeness of our staff. However, our staff have been addressed about making sure the door is not propped. We appreciate you bringing this...More
When I checked in on 12/31/2016 the room was not cleaned prior to me checking in. The bed was unmade, and therefore sheets unchanged, used towels and wash clothes left about the room and also the refrigerator did not work. Since the facility was booked...More
US$97 - US$131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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