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I thought this place was not good at all. Hallways had funky smell, management had put up crudely photocopied notes telling guest to clean up after their pets and it did seem low rent and possibly full of state sponsored guests. alot of noise from...More
Thank Nathan G
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 14 August 2017
Nathan, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future....More
Very nice place with everything you need available to you! I was just looking for a good night sleep but all the amenities were there for a pleasant few nights.....full aparyment size kitchen!!......which made for a nice stay while on business especially if you just...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 12 April 2017
Ricky. thank you very much for your nice review. We are pleased that you had a good night's sleep and our facilities was to your satisfaction. Thanks for being our guest, and we look forward to hosting you again at Extended Stay America - Philadelphia...More
The room was clean and well kept. The woman behind the counter was friendly and gave us advice on how to improve hotel bookings going forward. The only issue we had was a leaky shower faucet that dropped. Solved that problem by closing the bathroom...More
Thank Charles W
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 9 August 2017
Thank you for being our guest at Extended Stay America - Philadelphia - Bensalem. We are pleased to know your stay with us was enjoyable and that you liked your clean room. We appreciate your recommendation and look forward to welcoming you and your family...More
there is so much wrong with this place i will just list things...1, requested early check in arrived at 2:30 had to wait til 3 to check in. 2, it seems to function as housing for low income or mentally disturbed and these residents hang...More
Thank Mary C
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 19 July 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Barely parking on main entry, the other 3 entrances cannot be used due to key cards not working. Leaving you to walk your luggage around the entire building. The staff at check in was very rude. Didn't even mention that the key cards did not...More
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Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 18 July 2017
luiss, please accept my apology for not living up to your expectations during your visit. We apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered....More
US$88 - US$136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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