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Baymont by Wyndham Bartonsville Poconos

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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Children Activities (Kid / Family Friendly)
Restaurant
Bar/Lounge
Public Wifi
Hot Tub
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Heated pool
Indoor pool
Meeting Rooms
Banquet Room
Conference Facilities
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
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Special Offer:Best Rate Guarantee + Pts
Hotel deals
Location
Full view
41Car recommended
Grade: 41 out of 100
14Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
1,001Reviews
326Photos
7Q+A
83Room tips
Traveller rating
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Hotel was very nice and a very good value. Stayed here before our trip to Kalahari the next day. Only 15 minutes away. Great breakfast too. Beds were very comfortable as well. Nice staff. We will definitely stay here again.
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Review collected in partnership with this hotel
Thanksgiving weekend is so crazy already add three grandkids all under five to the mix. Beaumont was very accommodating. We were near the supermarket so pampers were no problem. Near I-80, ez on ez off.
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Review collected in partnership with this hotel
Response from Jill S, General Manager at Baymont by Wyndham Bartonsville Poconos
Responded 1 week ago
Thank you for taking the time to share your experience on TripAdvisor. We certainly do appreciate your business and for the very positive review. Baymont by Wyndham is a Wyndham Rewards & Pet Friendly Hotel located in the Heart of the Poconos. The hotel is just minutes from Camelback and Shawnee Mountains for some great skiing and tubing action! *Our Indoor Pool and Hot Tub have just been totally upgraded. *Families, check out our new family suites which offer a King Bed and an additional room with Bunk Beds and a sofa for great family winter fun! *Complimentary Hot Breakfast Buffet is one of the best values in the Poconos with over 20 breakfast items to choose from. Way more than a continental breakfast. *The Lounge located inside the hotel just added an even larger menu featuring 16" Flatbreads and for the Adults, 21 New Craft Martinis! If you are planning to visit the Pocono Mountain area for the winter ski season please give us a call at 570.476.1500 or visit us online at Baymontinnpoconos.com for great packages and specials. We'd love to assist with any reservation needs you may have.
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You can tell the cleaning crew works hard keeping everything tidy! The room was very clean and the linen smelled fresh. As well as the common areas! The breakfast was nice too with a pretty good variety.
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Review collected in partnership with this hotel
Response from Jill S, General Manager at Baymont by Wyndham Bartonsville Poconos
Responded 1 week ago
Thank you for taking the time to share your experience on TripAdvisor. We appreciate your business at Baymont by Wyndham and for mentioning our housekeeping staff. We are just minutes away from all the great tubing and skiing areas the Poconos has to offer. The LOUNGE inside the Baymont Inn has just rolled out an even bigger menu featuring great daily food and drink specials. Please give us a call the next time you are planning to visit at 570.476.1500 or visit us at Baymontinnpoconos.com for great hotel specials and packages.
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Was an OK trip but we had a power outage, bathtub was filled in and unsightly. One of out couples tried to redeem a drink coupon in the bar and had a problem with the bar staff. Due to power outage and no back up generator, we had no hot water.
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Review collected in partnership with this hotel
Response from Jill S, General Manager at Baymont by Wyndham Bartonsville Poconos
Responded 5 Nov 2018
Thank you for taking the time to write a review, as you can see we respond to all Trip Advisors to better inform our guests. Steve E. Lounge Manager responds: I'm sorry to hear your trip was just ok because the rest of your group had a fabulous time. Jenn who turned 50 gave me multiple kisses on the cheek and thanking me for making her Birthday so much fun. The leader of your group also thanked me multiple times for making your weekend alot of fun. We put Jenn's photo and Bday message on the big LED board in front of the hotel, we also poured her champagne and had everyone at the annual halloween party wish her a happy birthday. Your group also had a great time getting dressed up for the Halloween party at the LOUNGE which I had set up a VIP area for your group. The drinks, which we gave each of your group not one but two free drinks in the LOUNGE upon check in were greatly appreciated. I apologize that one of my staff did not recognize the coupon correctly, but upon my being aware of this I immediately went to the bar and got it straightened it out for the gentleman I believe dressed up as a cowboy, which he thanked me. So I would say over all your group had a great time and that is why they came back for a second year. I do apologize that a noreasaster came thru the Poconos and knocked out power in the area for 2 hours. Our staff extended breakfast for all the guests that morning so everybody was able to enjoy a hot buffet breakfast. When power was restored hot water was available in the hotel. Thank goodness you were not by the shoreline where they had flooding in the streets. We look forward to having your group back for a third year, since I know we throw the Best Halloween Party in the Poconos with over $1000 in Cash & Prizes that was handed out for best costumes.
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Folks I have to be honest. This place should be torn down and be rebuilt. Dirty carpets & showers with no pressure. Awful TVs. A complete waste of money. We paid $ 138 for the night and my wife was shocked and said this is worth half that amount. Nice people at the desk but what
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Response from Jill S, General Manager at Baymont by Wyndham Bartonsville Poconos
Responded 31 Oct 2018
Thank you for taking the time to write a review, as you can see we respond to all Trip Advisors to better inform our guests. First off I would like to say after checking the communication log, not one of these complaints were brought to our attention by a guest while staying with us over the last month. We are not located behind a seedy bar as you improperly put in your review. The LOUNGE in the hotel has over 18 newly installed large screen tv's and is one of the best bars in the Poconos. We just hosted two memorials, and engagement party and 3 Birthday parties within a weeks times so even guest that plan their parties with us love the fact that there is a great place to hold their events. Since we are in the Poconos many guests do outdoor activities that bring in more dirt than most hotels in a tourist location. We clean our carpets weekly with an industrial carpet cleaner and all hallways and rooms are vacuumed daily. Our outside entrance was just power washed this morning by our maintenance which it is every 2 weeks and swept and mopped every day by our housekeeping staff. We have not had any complaints of low pressure from guests or lack of hot water, also all rooms have 37" inch flat screen tv's that all work. If a guest did have a problem with a TV our maintenance or front desk would have taken care of it immediately. The Lounge features state of the art 55-70' flat screen tv's showing the latest NFL and UFC packages. We appreciate reviews but if this was your true impression of the stay then why was none of this communicated to our helpful front desk staff while on property. We hit new guest stay records this summer because we do go out of our way for guests, this is why over 8 wedding venues in the area use us as their go to hotel when wedding groups need to book stays. This is why Penndot chose our hotel to put up 60 workers for 4 1/2 months while they worked in the Pocono area, and this is why Khalahari resort chose us to house many international students that were in for the summer to work at the resort. We appreciate reviews and take them seriously at Baymont by Wyndham, but we also appreciate when guest take the time to come to us while on property to discuss these concerns so if these were truly were issues we could take care of them immediately to make your stay more pleasant.
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Professional photo exclusively commissioned by TripAdvisorBaymont by Wyndham Bartonsville Poconos
The Non-Smoking King Suite with Jacuzzi at the Baymont Inn & Suites Bartonsville Poconos
Professional photo exclusively commissioned by TripAdvisorBaymont by Wyndham Bartonsville Poconos
The Non-Smoking King Room at the Baymont Inn & Suites Bartonsville Poconos
Our dog enjoyed having a whole bed to herself
The Bed
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What time is the pool open on Saturday in august? Is the pool heated?
The Pool is open every day from 10am-10pm. It is heated to 86 degrees and the hot tub is at104 degrees. keep in mind it has been 86 degrees outside which feels more like 96 with the humidity so the pool is a great way to cool off. Try one of our famous martinis and some great food from the LOUNGE. you can take food and drink into the pool area. There is an outdoor deck with cornhole game, volleyball court and a pirate ship as well.
0 votes
What time is lounge open during week?
The lounge appeared to open around 3 or 4 for happy hour.
0 votes
How far is it from the casino? Is there a shuttle?
Mount Airy Casino is located about 15-20 minutes from the hotel. The hotel doesn't provide a shuttle service but the staff is more than happy to call a cab or uber driver if needed
0 votes
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do you have an indoor pool or hot tub?
They have both.
0 votes
Is the pool 24 or you have a time to close tank
The pool and hot tub hours are 10-10. We were very satisfied staying there. Their hot breakfast was also quite deent. There is a Chinese buffet within a few blocks. If you will be staying there with children, there is a zip line that is the longest in North America, and also a Paintball place close to the zipline about 15 minutes away. Enjoy the area. There is also a very good Peruvian restaurant in Stroudsburg.
1 vote
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12
"Stay away and search for some place better."
"ask for a room far away from the lounge"
"Do not stay here"
"second floor."
"rooms with a 5 star"
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PRICE RANGE
US$76 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn heart of the poconos hotel bartonsvillecomfort inn bartonsvillebartonsville comfort inn
FORMERLY KNOWN AS
Comfort Inn Heart of the Poconos
LOCATION
United StatesPennsylvaniaPocono Mountains RegionBartonsville
NUMBER OF ROOMS
115
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