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Comfort Inn Columbia Gorge Gateway

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Traveller (40)
Room & Suite (41)
Dining (3)
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Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“small airport”(14 reviews)
“soup”(34 reviews)
“cookies”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)
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All reviewssmall airportsoupcookiesroom was cleandairy queenfront deskbiscuits and gravypet areaeasy accesshot tubrooms are nicecascade lockswafflesexcellent stayice stormportland airportstay there again
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41 - 45 of 235 reviews
Reviewed 20 October 2016

The room was clean and comfortable. It had everything we needed. The desk staff was very friendly and welcoming and in fact, when I mistakenly gave her $5 asking for 16 quarters for the laundry machines, she chased after me and returned the extra dollar....More

Thank Brian G
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016

Thank you for staying and making the time to review, Brian! I am always most glad when we get the high marks we aim for on welcome and room - those two things are priority one front of the house and back, and I appreciate...More

Reviewed 16 October 2016 via mobile

Check Out Time is at 1pm. Sign on door says "Do Not Disturb". Maid knocks on our door @ 9:45 am waking us up telling us (in broken English)to check out. We tell her we are still sleeping and are not ready to check out....More

Thank Da M
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016

Please accept my personal regrets for this - it is not okay, and I have followed up with the GM to reinforce that, yes, Do Not Disturb means just that. 1:00 checkout is only a plus if we leave you alone until then : )....More

Reviewed 29 September 2016

We stayed there for one night and had our vehicle window shattered and some items stolen. We were not notified by the staff until we checked out and were in the parking lot and noticed the shattered window. Upon returning to the front desk to...More

1  Thank Peggy N
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016

Peggy, I am so sorry this happened while you were here, and apologize for the lag in management response. I see that we did get you taken care of, and we have corrected the lack of notification with our front desk team. While they are...More

Reviewed 10 September 2016

This was a few minutes from Portland PDX airport and set us up easily to begin our tour east along the Columbia River Scenic Highway. It's just the basics but was clean, well organized, with frendly helpful staff. They served hot soup and chocolate chip...More

Thank Elizabeth H
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016

Glad you felt welcomed and got to one of the great restaurants in town! We certainly have at least our fair share here in Troutdale : ). Thank you for staying with us and making the time to write, and we look forward to having...More

Reviewed 2 September 2016 via mobile

The hotel was very clean. Great staff and complimentary breakfast was great. They also make cookies at 5pm, which is a convenient snack at night. Good location to stay if you are visiting the Columbia River Gorge area. Not far from downtown Troutdale, a very...More

Thank Angie C
Response from Loree_Harrell, Regional Director of Marketing & Guest Relations at Comfort Inn Columbia Gorge GatewayResponded 2 December 2016

Most glad that you enjoyed both your room and breakfast, and were well welcomed. Nice to have that fresh-baked cookie in the evening, isn't it? It is certainly a bonus for us that Troutdale and the start of the Historic Columbia River Scenic Highway (it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$91 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (40)
Room & Suite (41)
Dining (3)
Pool & Beach (2)
Questions & Answers
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GiseleMD
26 April 2017|
Answer
Response from Loree_Harrell | Property representative |
Assuming of the domestic variety :), sure, Gisele! Just make sure you choose the "pet friendly" room types when you're making your reservation. Looking forward to having you here! All the best, Loree
0
Votes
Bklynboy5
16 September 2015|
Answer
Response from Loree_Harrell | Property representative |
Assuming you will have a car and simply don't want to take it downtown, there is a Park and Ride lot about eight minutes from the hotel, where you can pick up a MAX train into Portland, and easy transit around town once... More
0
Votes
cetchman
10 June 2015|
AnswerShow all 2 answers
Response from Loree_Harrell | Property representative |
There sure is - refrigerator, microwave, coffee pot in all rooms. Hope to see you soon! - Loree Harrell, GM
0
Votes
Room Tips
"We like the upper floors so we can leave the window open all night."
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"The Troutdale Airport is west of the hotel & might produce some noise. The east side rooms face an ugly..."
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"Avoid 312 for noise"
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"All rooms good"
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