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First off, the price point is great, which was the main reason I chose this place; so I wasn't too surprised or let down that it was kinda average. The room was clean and staff was very friendly and accommodating. The bed wasn't super comfortable,...More
Response from 00esa, Manager at Extended Stay America - Portland - TigardResponded 1 week ago
Ripley, thank you for choosing us for your needs. We are pleased to know you liked your well-maintained room and the affordable price. However, we are sorry for not meeting your expectations for a perfect stay. Your feedback will help us improve our facilities going...More
Had medical reasons for visiting Tigard and found this hotel the closest to where we had to be for medical appointment. Very comfortable, close to many different medical buildings, and very clean and quiet. Rooms are supplied with kitchen stove, microwave oven, refrigerator, dining area,...More
1 Thank Frederick H
Response from 00esa, Manager at Extended Stay America - Portland - TigardResponded 14 October 2017
Frederick, thank you for posting your kind review of Extended Stay America. We are so pleased to read that you loved our convenient location which was perfect for your needs and your well-equipped room. It was great to have you here, and we look forward...More
As per 3/16/18 Room 353 most likely is the worst room there.
Front desk clerk was very nice and attentive, for that I gave the score.
Bed wasn't comfortable. Room didn't had even a spoon, need to ask front desk and walk to office for...More
1 Thank MLR765
Response from 00esa, Manager at Extended Stay America - Portland - TigardResponded 5 April 2018
Thank you for being our guest. Although you liked the service provided by our front desk associate, we apologize for not living up to your expectations and regret the inconvenience it caused. We can assure you that what you experienced is not acceptable by our...More
I stayed here for 2 nights and it was a great deal. The staff were courteous when they checked me in, the room was clean, with comfortable furniture, a TV with about 15 channels for those that wanted to kill some time. The bathroom was...More
Response from 00esa, Manager at Extended Stay America - Portland - TigardResponded 3 April 2018
Thank you for choosing Extended Stay America and for the five-star review. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you...More
This hotel was nothing fancy, but was clean and quiet. The staff was nice and helpful. The rooms have stove tops and the staff will loan dishes if needed so you can cook. The suite I stayed in had two bathrooms and TVs. I would...More
Response from 00esa, Manager at Extended Stay America - Portland - TigardResponded 29 March 2018
Earl, thanks for taking the time to review Extended Stay America. We are glad to learn you liked our well-maintained property and that you liked having a fully equipped kitchenette in your room. Your business is appreciated, and we look forward to seeing you again...More