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Extended Stay America - Portland - Tigard

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13009 SW 68th Pkwy, Tigard, OR 97223-8369
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About

#9 of 12 hotels in Tigard
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Laundry service
Self-serve laundry
Wifi
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
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Location

Full view
46Car recommended
Grade: 46 out of 100
15Restaurantswithin 1 km
1Attractionwithin 1 km
162Reviews1Q+A36Room tips
Traveller rating
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Popular mentions
Lea Variz wrote a review Jan 2021
1 contribution
I love this place and with the freeway being near by its so peaceful. The staff is great the rooms are really clean and the bed is the best. SO I dont know why people are giving bad reviews when our trip was perfect. This place had no problems with me having a cat and a dog, and My room did not have no weird smells to it or anything. I ended up extending my stay for another 6 days.
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: very quiet and relaxing.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Portland - Tigard
Responded 8 Jan 2021
Thank you for the lovely review of Extended Stay America. It’s an absolute delight to know you had a restful experience and were impressed with the outstanding hospitality you received from our team. We are also glad you loved our well-kept accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
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J k wrote a review Oct 2020
2 contributions
First off, the staff is awesome! I've stayed at this location 4 or 5 times in the last 12 months. Longest stay was two weeks. I'd give it 5 stars except the management needs to enforce the no smoking rules. The smokers will just step 2 feet outside their rooms and light-up....then toss the butts on the ground, The entire place needs to be pressure washed,,,the stairs and walkways are gross.
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: get a second floor, first building facing the main street.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Portland - Tigard
Responded 30 Oct 2020
Thank you for making Extended Stay America your home away from home. We are glad you liked our courteous associates and were impressed with our clean accommodations. However, we are sorry for the inconvenience you mentioned. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
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Christina G wrote a review Sep 2020
McLean, Virginia2 contributions2 helpful votes
I arrived at this hotel September 7, 2020, with my 2 cats (and my daughter). I chose it, first, for the fact I can have my cats, and because the low price includes is free parking. I will be here perhaps 2 months or more because I'm looking for a home in Portland. I knew it was a lower tier hotel. But I expected it to be clean and sanitary. Here's how I found the accommodations upon arrival: filthy, crusted alarm clock by the bed; filthy tub with ring of dirt; man's sock balled up in closet, carpet with 1 x 2 ft stain and smaller ones; grimy refrigerator; ice cube tray in freezer from which only two cubes had been removed; fleas (bug bites on my ankles), dirty vents on PTAC unit; no strainer in kitchenette sink; lamp shade bruised and battered; veneer peeling off dresser; drawers and cupboards not wiped down, much less sanitized; coverlet on bed with cigarette hole in it; filthy hair dryer. I looked into moving, but I found out that because I have my mail forwarded to this hotel, a business, the USPS will not forward it again. The only way I would get it is if this hotel would save it for me or forward it. I do not want to chance that. Naturally, I have been replacing items and buying cleaning supplies at the nearby Target and Walmart. They cleaned my carpet at my request. I am finding something new every day and cleaning as thoroughly as I can. I have opted to do my own housekeeping, which I might have done anyway during the pandemic. I bought a vacuum, bedding, cleaning supplies, curtains for privacy, as I am on the first floor. Bottom line: I can certainly live with the run down, old, worn furnishings, which they have. But not the dirt and grime, Be forewarned.
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Date of stay: September 2020
Rooms
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Portland - Tigard
Responded 20 Sep 2020
Please accept our sincere apologies for the disappointing stay you are having, and we regret the issues you are having in your suite. Rest assured, we have shared your comments with the housekeeping and maintenance teams to improve our service and facilities going forward ensuring this is not repeated in the future. Also, we have assigned our front desk team to make sure the rest of your stay is a pleasant one. Sincerely, Hotel Management
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the_owl6 wrote a review Oct 2019
Klamath Falls, Oregon82 contributions14 helpful votes
The place was conveniently located for a meeting I was attending but cancelled my reservation upon entering the room. There were 4 of us that checked out of the place within an hour of arriving. All of us had dirty rooms. Some of the things that we encountered were just general dirt in all rooms. They smelled like smoke. One had burned carpet. One had stains that looked like blood. One was being cleaned with the housekeeper's family sitting on the bed while she "cleaned" the toilet and then grabbed new towels without taking off her gloves. Please consider other options if you need overnight lodging.
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Date of stay: October 2019Trip type: Travelled on business
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Response from iResponze A, Manager at Extended Stay America - Portland - Tigard
Responded 27 Oct 2019
Thank you for your evaluation. We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
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Mikki wrote a review Aug 2019
Phoenix, Arizona5 contributions1 helpful vote
Everything from the walls to the fixtures were the cheapest possible- there wasn't even a closet, just a dirty curtain across an alcove. It was advertised as a one bedroom suite with queen-sized fold-out. The beds were actually comfortable, but the fold-out was twin size and the mattress was stained. There were no linens, and when I called the front desk, they offered to have some for us to pick up rather than having someone bring linens and make the bed for us. There was a kitchenette, but you had to select what dishes/pans you want at check-in and carry it to your room yourself. The phone, hair-dryer etc were FILTHY- probably never been cleaned. The outside of the buildings was freshly painted and looked great, so maybe the property is undergoing renovation, but they sure haven't gotten to our room - not even for a decent cleaning.
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Date of stay: August 2019
Value
Cleanliness
Service
Room Tip: Ask if they have renovated rooms to selected from
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1 Helpful vote
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Response from iResponze A, Manager at Extended Stay America - Portland - Tigard
Responded 9 Aug 2019
Thank you for being our guest. We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
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PRICE RANGE
US$92 - US$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites tigard / lake oswego hotel tigard, extended stay america tigard, homestead suites tigard, homestead tigard, tigard homestead suites
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesOregonTigard
NUMBER OF ROOMS
137
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Frequently Asked Questions about Extended Stay America - Portland - Tigard
Which popular attractions are close to Extended Stay America - Portland - Tigard?
Nearby attractions include Portland Oregon Temple & Visitors' Center (0.5 km), Real Life Exhibit Portland (1.1 km), and Sky Carts (1.1 km).
What are some of the property amenities at Extended Stay America - Portland - Tigard?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Extended Stay America - Portland - Tigard?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Portland - Tigard?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Extended Stay America - Portland - Tigard?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Portland - Tigard?
Conveniently located restaurants include Oswego Grill, Stanford's Restaurant and Bar, and Hunan Pearl Restaurant.
Are any cleaning services offered at Extended Stay America - Portland - Tigard?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Portland - Tigard?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Portland - Tigard?
Many travellers enjoy visiting Portland Oregon Temple & Visitors' Center (0.5 km) and John W Tigard House (1.3 km).
Is Extended Stay America - Portland - Tigard accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.