It was a last minute stay and it was cheap, but it was also cheap feeling. We ended up staying there because of how the pool looked. The pool and hot tub were not that clean. When I went to use the bathroom in our hotel room there was pubic hair on the toilet seat.
Older hotel but room was clean, ocean view was spectacular. Fireplace had a really low fire - they should increase the gas a little for more heat and aesthetics! Handicapped parking available close to the elevator. Staff was fantastic. Would stay here anytime in the Seaside, Oregon area. Kitchenette was really nice.
The location gets a solid high score. The view of the ocean, sunset, evening sky and stars are amazing. The room itself is in need of major updates and renovations. It was mostly clean and had enough space for 3 adults for a one night visit. Front desk clerk was very friendly and accommodating. Had good suggestions for a late dinner pizza delivery. Love ocean shores.
Our last visit here was about 30 years ago and it was an excellent and luxurious facility then, compared to other hotels in town. Unfortunately, it looks like they've done no maintenance or upgrades since then. The overall hotel is in a sad state of disrepair and the mattress in our room was worn out enough to probably be from 30 years ago. The hotel badly needs paint, most exterior metal surfaces are rusting, and what used to be their very nice restaurant is now a third party very casual restaurant. What a huge disappointment. Shilo should be ashamed of how they've let this once fantastic hotel deteriorate.
Hotel is right at the end of the strand on the beach. Easiest beach access and access to all shops and restaurants on the strand. View of turnaround. No better location. The lanais make it possible to have the beach experience while never leaving the hotel. Hotel itself is well worn and looks like it has been updated several times. It needs another update. The floors have settled over the years and there have been some curious changes to the bathrooms. It is clean, however, and staff is very nice. Full kitchens and fireplace add final touch.
The good: The room was almost clean. I thought it was clean until I took a shower. There was something brown stuck on the shower wall. It sort of blended in so I didn't notice it at first. A crusty dried bug? Something else? I don't know. I didn't touch it. The good: The staff was very friendly and helpful The good: the microwave and room fan worked perfectly. (I'm grasping here) The reality: room 407: I hope this is the crappiest room they have. I sure hope they don't have crappier. The curtains are from the 60's. Two chairs at a table, and one was mercilessly ripped (see photo). The other was almost worn through. The refrigerator's freezer compartment was solid ice. I think this is what keeps the refrigerator cold. Couldn't put anything in that small compartment if I wanted to. Then, overnight, my food in the refrigerator part froze. The bed was "well used" and sagging in the middle. In spite of this, I did sleep well. Half of the hallway lights don't work. Some rooms' windows are cracked. The colors of the decor are barf worthy. Doesn't look like they spend much money at all on maintenance. Next door hotel looked lovely from what I could see. But they are twice the price. I guess I got what I paid for.…
We stayed in the king side ocean view room with two small dogs. The room was ok, the bed was very comfortable. It came with a gas fireplace and kitchen. The ocean view was worth the money. Cons: The gas fireplace had a very low flame and it needs to be adjusted to see a flame. Its nothing like the picture shown in the add. The hotel is 40 years old and it really needs a major upgrade. The kitchen was a nice option, but the refrigerator did not cool and we ended up tossing some food. The oven did not work and only three of the four burners did not work. The electrical outlets are questionable. There was one by the island by the kitchen sparked when I plugged the toaster into it. I notified the staff at the desk but I do not know if the hotel took any steps to correct the issues.…
The location is great, next to the beach and within walking of shops and dining. No insulation in the walls so you can hear every word being spoken in room next door. Shower was great, Both of us woke up with back aches from the bed and we are frequent travelers and this is the first time we have experienced this happeninns to us. Chairs were very worn. We had to move furniture to get the microwave to work. We told both the front desk and maintenance about the microwave problem not being able to be plugged in where it was suppose to be and were promised they'd come to fix it, but they never did...The negatives outweighed the positives.
Your amazing Sir! Truly a hotelier a 5 star calibre service. We drove 12 hours for San Fransisco and didn’t realize that it’s a long weekend. When we arrive in Oregon cost we don’t have any reservation in a hotel and it’s already late I do have kids that need accommodation and all hotel are fully booked already!..My name is Dennis where from Vancouver canada just travelling from Cali passing by the cost heading home to Vancouver canada. Mr. Terrel from SHILO Hotel gave us the unparalleled service by providing us a help to call some of the hotel, but by checking their inventory there is a bunk bed available from the hotel. He immediately help us to see if the room is available and clean, he’s service is truly the best and above and beyond. Truly a ambassador of the city!!!! Oregon tourism please he can be a candidate of your state… Thank you so much again Sir Terrel🙏…
Planned a family trip to the coast and thought we were in for a treat. Hotel with ocean views, near some fun shops and activities for the kids, nice right? No. Try another hotel if coming here. Front desk staff were great but I was told that there is no housekeeping available due to COVID for guests staying 2+ nights. If you need towels, garbages changed, etc. you are to flag down housekeeping or call the front desk. Saw two young males who appeared to be house keeping but never on my floor. Super muggy during trip and all we had was a very used box fan. Room need a serious deep cleaning. Kitchenette with little accessories for use. Steer clear of the second floor as you might get stuck with a crappy view. I asked for a different room but none available. Dried blood on wall near bathroom…room price reduced. As titled, a real bummer for our family vacation.…
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