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    The Grand Hotel in Salem

    201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
    +1 877-540-7800
    Hotel website
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    5/11/2017 6/11/2017
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    US$187
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    Traveller (101)
    Room & Suite (35)
    Dining (14)
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    Overview
    • Excellent59%
    • Very good31%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from The Grand Hotel in Salem
    Special Offer: 🍇Mid-Valley Wine Trail🍷
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (624)
    There are newer reviews for The Grand Hotel in Salem
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    201 - 205 of 617 reviews

    Reviewed 17 September 2015

    We booked the Grand Hotel in Salem for an outing to the State Fair. The hotel is very nicely renovated and is located in the downtown district. It is close to the river walking trail and restaurants and pubs in the area. The hotel restaurant...More

    Thank Martin B
    Response from Scott S, General Manager at The Grand Hotel in SalemResponded 18 September 2015

    Martin B., Thank you for the kind words. We've seen quite an increase in the number of State Fair visitors over the past couple of years, we aren't the closest property but we do try to emphasis the experience of downtown as you've mentioned. I...More

    Reviewed 12 September 2015

    We used Salem, Oregon as our gateway to wine country in the Mid-Williamette Valley area and stayed three nights at the lovely Grand Hotel downtown. A historic building but topped off with modern luxury features that suited us just fine, especially after a couple of...More

    Thank jstking
    Response from Scott S, General Manager at The Grand Hotel in SalemResponded 14 September 2015

    Dear jstking, We are very glad that you discovered us and had what sounds like an ideal getaway! Thank you very much for sharing your impressions of the hotel and Bentley's Grill. We do hope to host you again soon as you continue your exploration...More

    Reviewed 9 September 2015 via mobile

    We advised when the reservation was made that needed a pack n play. I followed up via telephone to advise we would be checking in late and again reminded the clerk that we need a pack n play and requested they put it in before...More

    Thank Lendy S
    Response from Scott S, General Manager at The Grand Hotel in SalemResponded 10 September 2015

    Dear Lendy S., Thank you for the comments, I must apologize for what I believe to be a very isolated lapse in service follow through, it sounds like you did everything possible to help us be successful through great communication of expectations and we didn't...More

    Reviewed 30 August 2015 via mobile

    Rooms were clean, comfortable, and seemed new. Linens and bed were great, free covered parking, and the staff was friendly and helpful. They bragged about their breakfast, which good, but not great. Really the only reason they don't get an absolutely perfect review.More

    1  Thank luke_in_vegas
    Response from Scott S, General Manager at The Grand Hotel in SalemResponded 31 August 2015

    Dear Luke_in_Vegas, Thank you for the wonderful comments. As stated in an earlier review, an evaluation of the breakfast menu is underway to keep the quality and quantity on par with the volume of guests that dine with us on the busy weekends. We look...More

    Reviewed 28 August 2015

    Lovely, large lobby. Nice rooms, tastefully decorated. I liked the bed, the sitting area, and ergonomic desk chair- all the attention paid to details is noticed and appreciated! Slow elevators with rarely seen, massive fire doors attached. Evidently it is “the” hotel in Salem, and...More

    1  Thank YaleDad
    Response from Scott S, General Manager at The Grand Hotel in SalemResponded 31 August 2015

    Dear YaleDad, Thank you for the praise for the staff! We look for great "service minded people" that we can teach. The comments will be shared at our next team meeting, this will be very encouraging and motivating for them. The Chef and I are...More

    Best Western Plus Mill Creek Inn
    1,251 reviews
    #2 of 24 hotels in Salem
     
    Red Lion Hotel Salem
    913 reviews
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    Hampton Inn & Suites Salem
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    La Quinta Inn & Suites
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$182 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Salem
    • #3 Business Hotel in Salem
    • #3 Romantic Hotel in Salem
    • #3 Family Hotel in Salem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 193
    • Reservation Options
    • TripAdvisor is proud to partner with Kognitiv US Corp, TravelClick, Expedia, Travelocity, Hotels.com, Orbitz, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your The Grand Hotel in Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Oregon >
    • Salem
    • Also Known As
    • Phoenix Grand Salem ,
    • Hotel Phoenix Grand
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    Traveller (101)
    Room & Suite (35)
    Dining (14)
    Pool & Beach (2)
    Hotel & Grounds (80)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Best Western Plus Mill Creek Inn
    1,251 reviews
    3.91 km away
     
    La Quinta Inn & Suites
    647 reviews
    4.05 km away
     
    Red Lion Hotel Salem
    913 reviews
    3.88 km away
     
    Hampton Inn & Suites Salem
    852 reviews
    4.00 km away
     
    Nearby Restaurants
    Wild Pear
    371 reviews
    .17 km away
    Bentley's Grill
    376 reviews
    .01 km away
    Marco Polo Global Restaurant
    181 reviews
    .14 km away
    Oregon Crepe Cafe & Bakery
    38 reviews
    .18 km away
    Nearby Attractions
    Salem's Riverfront Carousel
    372 reviews
    .36 km away
    Oregon State Capitol
    316 reviews
    .76 km away
    Gilbert House Children's Museum
    157 reviews
    .76 km away
    Salem Public Library
    99 reviews
    .37 km away
    Ask a question
    Questions & Answers
    Nick1214
    3 August 2017|
    AnswerShow all 6 answers
    Response from HappinessIsFree | Reviewed this property |
    It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the... More
    1
    Vote
    jetho89611
    17 February 2017|
    Answer
    Response from Scott S | Property representative |
    Dear jetho8961, Thank you for the inquiry, I have had a couple of requests similar to this from individuals that are unable to sleep in a bed making a recliner the only option for them. While our rooms are not equipped with... More
    2
    Votes
    happytravels104
    11 February 2015|
    AnswerShow all 8 answers
    Response from Scott S | Property representative |
    Happy Traveler, We don't offer shuttle service from the hotel as it is 65 each way. We work with a company called Danny's Town Car Service 503-871-9144. Danny will pick you up at the airport and drop you right at the hotel... More
    1
    Vote
    Room Tips
    "Senator Suite"
    Read review
    "Spring for the large corner room with the jacuzzi for a special treat!"
    Read review
    "Highest floor, corner suites, facing Liberty Street"
    Read review
    "I was on 2nd floor, very good, but go with a room in the 230's to be near the elevator, otherwise a long..."
    Read review
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