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The Grand Hotel in Salem

Travel SalemUS$187*
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#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Grand Hotel in Salem
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580 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Sw Grand Mound,
Reviewed 5 days ago NEWvia mobile

The name aptly describes the impression as you walk through the doors...it is quite Grand. The room was nice, clean, big, but nothing special. Except for the lighted mirror on the bathroom counter...I need one of those in my life. :). The staff is great...all genuinely friendly and very helpful. I would stay there again.

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Helpful?
Thank Darla A
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Darla A, Thank you for the compliments, our staff will really appreciate the praise! Scott Snyder General Manager

Portland
Reviewed 1 week ago

This hotel has a nice downtown location, beautiful grand lobby and very personable front staff. But the rooms could be updated. Our ice bucket had some type of dried juice ar the bottom and was never checked. It didn't look like the cleaning people every look under the beds, certainly they rarely clean there. I thought the price was reasonable...

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Helpful?
Thank Michael W
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Michael W., Thank you for the comments, I do apologize for the oversight of the ice bucket and am relieved that the staff replaced for you quickly. The cleanliness comments will be taken to heart, it is always appreciated from a humility standpoint. We hope that we will have an opportunity to impress you in the future,] Scott Snyder...

Madras, Oregon
Reviewed 1 week ago via mobile

My wife and I spent the night here after a day of exploring flower gardens in the surrounding area. The lobby was beautiful and the food in the restaurant was delicious. Our room was clean, spacious, and comfortable. The bathroom was clean, but was limited in supplies. There was also a small amount if coffee creamer. However, we will come...

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Helpful?
Thank Da8u66as
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Da8u66as, Thank you for the comments and suggestions, we value the input. I'm sure the flowers were wonderful to see, the iris's are really starting to bloom. Please never hesitate to let us know if an amenity is depleted, we will happily replenish. We hope to host you again in the future, Scott Snyder General Manager

Oregon
Reviewed 2 weeks ago via mobile

Brought a group of very professional high school students to a conference here. The staff took great care of our small town group as if they were caring for their own neighbor. The facility is also beautiful.

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Helpful?
Thank HappinessIsFree
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear HappinessIsFree, We are so glad you enjoyed the experience. I will pass along the compliments, treating people as you would like to be treated goes a long way in the hospitality industry. Hope we will be able to host you again in the future, Scott Snyder General Manager

Tacoma, Washington
Reviewed 3 weeks ago via mobile

This is the perfect hotel for people visiting Willamette University or anything else in the downtown area. Very good rooms, good services, great staff and all at a good price. It has lots of underground parking as it shares with the convention center. Hotel has a bit off the old style classic elegance vibe. And of course... Cookies in the...

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Helpful?
Thank mcgahanjj
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear mcgahanjj, Thank you for the great comments. We hope that you will be a frequent traveler to the hotel. Scott Snyder General Manager

Central Oregon
Reviewed 3 weeks ago

I had a great experience. Receptionist at check-in was genuinely welcoming and friendly. My room was on the second floor facing a busy street, but I couldn't hear the traffic. Room was spotless, good complementary wireless, king mattress was very comfortable. The free breakfast was amazing with a large variety of fresh food, and my hotel favorite...waffles. Checkout took about...

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Helpful?
Thank dworegon
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear dworegon, Thank you for the high praise! We look forward to your future visits. Scott Snyder General Manager

Olympia, Washington
Reviewed 4 weeks ago

I was in Salem for a conference and had the pleasure of staying at The Grand Hotel and to attend the conference right next door at the Convention Center. The staff was incredible friendly and helpful, the food was delicious (I ate dinner at Bentley's, had the continental breakfast, and ate lunches served at the convention center - the best...

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Helpful?
Thank lms204
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear lms204, Thank you for the wonderful sentiments, we are so pleased that you enjoyed yourself. Scott Snyder General Manager

Seattle, Washington
Reviewed 4 weeks ago

On a recent trip to Salem, Oregon to attend a conference, I stayed at the Grand Hotel. This beautiful hotel sits on the site of the original Chemeketa Hotel built in 1870. The Chemeketa Hotel was once referred to as the "finest and largest hotel in Oregon and the "finest north of San Francisco with all the improvements." Later known...

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Helpful?
Thank Stephanie S
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Stephanie S., Thank you for your research and wonderful comments! Very impressive. We hope to host you again, Scott Snyder General Manager

Reviewed 4 weeks ago

Great location near the Willamette River! This hotel is located in downtown Salem next to Salem Convention Center, State Capital is 3 blocks away, Riverfront City Park is 2 blocks and a children's museum (Gilbert House) is located nearby. The service received was friendly and with a smile - excellent! The room (King suite) was large with a front room...

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Helpful?
1Thank Daone04
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Daone04, Thank you for the wonderful comments! So glad that you were able to enjoy some of the great attractions while you were here. Cheers, Scott Snyder General Manager

Garden City, New York, USA
Reviewed 20 April 2017

I was in Salem for 4 weeks for business. I stayed here the whole time. It is centrally located, the rooms are great, the staff is fantastic and the breakfast was awesome! They have an excellent fitness room plus it is located downtown so I could walk everywhere I needed to go.

 Report
Helpful?
Thank Matt B
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Matt B, Thank you for the wonderful review of the staff and facility! It sounds like you were able to enjoy many of the things that we feel sets our property apart from our competitors. We hope to host you in the future. Scott Snyder General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Region: United States > Oregon > Salem
Price Range: €156 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
Hotel Style:
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel in Salem staff and other travellers.
2 questions
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Puyallup, Washington
3 months ago
San Francisco, California

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Questions? Get answers from The Grand Hotel in Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the inside of the building and the view is not good.”
michaelwA6726RR, 22 May 2017 | Read review
“My room was on the 2nd floor - quiet but no view”
lilabow0218, 29 Apr 2017 | Read review
“Ask for a room on the east side. Great views of the city and the morning sunrise.”
mattbG8807HA, 20 Apr 2017 | Read review
“We had a room facing the inner roof, not the street, so it was pretty quiet, just A/C white noise.”
meredeEetC, 16 Apr 2017 | Read review
“2nd floor family suite = same floor as laundry and pool!”
kristinf931, 11 Apr 2017 | Read review
5 of 5
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US$187* /night
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Prices are for 1 room, 2 adults
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