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The Grand Hotel in Salem

Traveller (123)
Room & Suite (47)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon!
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Green
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Romance Package
Hotel packages
Location
Full view
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Reviews & more
667Reviews
158Photos
5Q+A
100Room tips
Traveller rating
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Popular mentions
Perfect location if Salem, or the surrounding area, is your destination. Easy walk to a number of restaurants and the riverfront. The common area is very attractive and the front desk staff are quite helpful. Breakfast is excellent! At first I was surprised to walk into a
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Response from Scott S, General Manager at The Grand Hotel in Salem
Responded 28 Nov 2018
Dear yes2travel, Thank you for the review, we are so glad that you felt comfortable and your expectations were exceeded in several categories. We do hope that your travels will bring you back to our area in the future and that we will have an opportunity to host you again. Scott Snyder General Manager
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Hotel's Favourite
So glad we decided to stay at The Grand Hotel this visit. It will be the 1st place we check availability in Salem from now on! Clean, comfortable, spacious. Underground parking. Nice restaurant where we met for dinner. And a better than average buffet breakfast was included in a
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Response from Scott S, General Manager at The Grand Hotel in Salem
Responded 30 Oct 2018
Dear TravelerVDM2, Thank you for the kind words. We are so happy that you found us as well! Scott Snyder General Manager
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BIG disappointment here, for wedding preparation and first night together. The wedding party used the Presidential Suite the night before the wedding and we (bride and groom) stayed the next night. The room was “all fancy” but then didn’t even have hooks or anything to hang the
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Response from Scott S, General Manager at The Grand Hotel in Salem
Responded 19 Nov 2018
Dear W8713IQlindac, Thank you for the feedback. Congratulations on your wedding! I am extremely sorry for the mishaps that we exposed you too. We are fortunate to host many wedding couples and groups throughout the course of the year. Our primary objective is to exceed the expectations of every guest but a special emphasis is attempted with special events like a wedding. We obviously missed the mark with your group. We will take the lessons learned from your experience to help us work with staff to better anticipate needs and provide contingencies. Scott Snyder General Manager
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I have been coming to The Grand since summer 2018 for work training. The staff is always friendly and accommodating, I was always welcomed and remembered after my second trip. The room are spacious and updates. I always had a comfy bed, hot shower and space for all my things.
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Response from Scott S, General Manager at The Grand Hotel in Salem
Responded 16 Nov 2018
Dear Anya Marie D, Thank you for the comments and your return business. Many times the comments we receive are from "single visit" guests, which are great, but it is extremely rewarding when guests that stay on a regular basis are compelled to share. It says a great deal about the genuine friendliness of the team and facility from multiple vantage points. We do look forward to continuing to serve you, Scott Snyder General Manager
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+7
Stayed here for two nights while in the area for my friends' wedding. This is a beautiful hotel but it is also an older hotel. The hotel has an underground parking garage and also has lots of meeting rooms and a convention center. The lobby is beautiful and the staff was very
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Response from Scott S, General Manager at The Grand Hotel in Salem
Responded 1 Oct 2018
Dear Denell1006, Thank you for review. I am pleased that we met or exceeded your expectations from the service and cleanliness perspective. I do understand that since we can serve between 350-500 guests in a 3 hour span at breakfast on the weekends, the quantities we serve and the efficiencies we try to build in to eliminate waiting can make breakfast less "personalized". We attempt to make up for it with variety, quality and service. If your travels ever bring you back to Salem, we hope to host you again. The Northwest has a great deal of natural beauty to explore. Scott Snyder General Manager
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In room Jacuzzi
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Room #507
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12345610
Is the fitness center open 24 hours?
BRarterR, Thank you for the inquiry. Our pool, spa and fitness room hours are from 5:30am-10pm each day. Salem does have a couple of 24 hour type gyms, they would be accessible by driving as they are at least 2-4 miles away. Our staff could assist with locating them for you if interested.
0 votes
Is this hotel pet friendly?
No they are not. They do not allow pets.
0 votes
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It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the street, on the river that is open and without obstruction of large buildings.
1 vote
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Do any of the handicapped rooms have recliners?
Dear jetho8961, Thank you for the inquiry, I have had a couple of requests similar to this from individuals that are unable to sleep in a bed making a recliner the only option for them. While our rooms are not equipped with a recliner, we do have a medical supply company in town that we've been successful in renting recliners from in those circumstances. Do you have a timeframe for visiting Salem?
2 votes
Happy Traveler, We don't offer shuttle service from the hotel as it is 65 each way. We work with a company called Danny's Town Car Service 503-871-9144. Danny will pick you up at the airport and drop you right at the hotel. He has several of our guests that use him every time that they come to Salem. We received great comments about his dependability. Hope that helps. Scott Snyder General Manager
1 vote
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"Maybe pick the side of the hotel opposite Liberty Street (where the main entrance is.)"
"Ask for the family hot tub room!"
"Get room on upper floor with view to the east."
"Some views are not the best, but the inside of the hotel is VERY nicely appointed."
"I've stayed in several rooms on different floors.. All great."
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12345620
PRICE RANGE
US$187 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix grand salemhotel phoenix grand
LOCATION
United StatesOregonSalem
NUMBER OF ROOMS
193
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