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Residence Inn Salem

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Residence Inn Salem
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186 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Klamath, California
Reviewed 18 March 2015

We stayed a total of 3 nights in a 2 bedroom suite. The rooms were very clean and had an apartment like feeling. The power went out on our third night in the early evening so we went to dinner and did some shopping, when we came back the hotel, the power was still out. We asked if we would...

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Helpful?
Thank Krystel P
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your patience in dealing with the power outage that effected the whole community around us as well. I am sorry that we dropped the ball on the compensation that you were offered. Unfortunately, the power outage was out of our control, but we would be delighted to help you if you can contact us with your full...

Hillsboro, Oregon
Reviewed 7 March 2015

This was a standard Marriott Residence Inn. The best part was the quiet location and the helpful friendly staff. Worth staying here. Will come back next time I am in town. The hotel was clean and neat inside. Would only recommend a little better food in the evening receptions. Have had much better at other Residence Inns

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Helpful?
Thank Trafcon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We appreciate your feedback about the evening offering. We are delighted to announce that the Residence Inn brand is moving to a new experience on Monday, Tuesday, and Wednesday evenings to more of a social experience with food samplings from local restaurants, our "On the Grill, night, food truck offfering, and a...

Greenwood, Indiana
Reviewed 3 March 2015

Very polite and courteous front desk staff greets you on arrival. They are ready with helpful recommendations for dinner. There is no walking options for dinner. The hotel does have an evening reception. The rooms are clean and well laid out. Wifi is strong and free. The furniture/bathroom are a little tired but clean. If you are a little sleepier...

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Helpful?
Thank IndyOmahaCincyKid
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your feedback.

Saint Andrews, Canada
Reviewed 20 February 2015 via mobile

Just spent 8 days in the Salem Residence Inn hotel. As usual I was not disappointed. Tim at the front desk was very pleasant at check in and gave great directions when I asked for help. Thanks Tim. If you can have a room on the backside of the property then you will be lulled to sleep by the crickets....

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Helpful?
Thank Kevin A
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Kevin A, Thank you for the warm response to your stay here with us. I loved your comment about being lulled to sleep by the crickets from our beautiful wetlands out behind the hotel. We hope to serve you again someday again. Michael

Reviewed 14 February 2015 via mobile

Their attention to detail didn't go unnoticed, their maids always smiled and greeted when I walked by! Management was empathetic with me while trying to solve an issue(unrelated to my hotel experience) super clean and I just love the complimentary social hour!

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Helpful?
Thank Kivonna C
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your awesome review of our hotel. We are delighted that you had a great stay with us.

Sacramento
Reviewed 8 February 2015

I had to come for multiple days from out of state because I had a very sick grandmother. Not only did Timothy place me in a great room, he was helpful with all of my questions and requests. The hotel is located in a quiet area with nice grounds and has a nice breakfast which made it very convenient in...

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Helpful?
Thank Mimimcmillon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your kind words regarding our guest service agent, Timothy. We love his passion for delivering great customer service. We look forward to seeing you again in the near future.

Bend, Oregon
Reviewed 5 February 2015

My past experience staying at a Residence Inn any where in the US has been terrific so I was looking forward to a week's stay while attending week long continued education classes. Reception great, kitchen in my studio terrific, bathroom good. The sofa awful! Very low and a thin small piece of foam for a cushion. Hard corners and no...

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Helpful?
Thank esc2bend
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your feedback on the furniture. We look forward to a remodel in the near future. We will continue to focus on what we can control, such as being clean and friendly.

Roseburg, Oregon
Reviewed 4 February 2015

We recently had a comfortable stay for one night at this hotel in a studio suit. This is a somewhat older Residence Inn. However, it appeared to be very well maintained, particularly in the suite that we stayed in. The carpeting in the hallway may be nearing the need for replacement. The front desk staff was courteous, professional, friendly and...

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Helpful?
Thank JJLJOregon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to do a very concise review of your stay here with us in Salem. We appreciate the feedback. We know that it will help other people planning their trips to Salem.

Medford, Oregon
Reviewed 3 February 2015

The hotel was fine. my room was clean and having the kitchen area was great. the couch was uncomfortable, could use updaiing sometime. Bed was comfortable. Front desk staff was great. i didn't really eat there just had coffee. Loved having the Costco gas just down the block. Easy access without dealing with downtown traffic.

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Helpful?
Thank LovedGreece
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay and loved that Costco for great gas prices was right there near the freeway access to help you to get back on the road. Thank you for staying with us a reviewing your visit with us.

Bend, Oregon
Reviewed 2 February 2015

I stayed for 5 nights in November, 2014. I have stayed at many residence inn's across the US and found the quality of this one to be in the bottom 25%. The good -- the front desk staff were very friendly. The house keeping staff did their job perfectly. The bad -- the midweek meals/snacks were immediately picked over and...

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Helpful?
Thank jeff d
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great remarks concerning our front desk staff and our housekeeping staff. We were able to replenish food on the buffet within minutes of running out. I’m sorry that you weren’t able to enjoy the evening social offering that night. We have come up with a better solution on the air freshener system for our exercise room....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Ave SE, Salem, OR 97301-5096
Region: United States > Oregon > Salem
Price Range: €139 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Hotel Style:
#5 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Freeway noise is evident when outside. Rooms on that end of the building could hear traffic.”
frugel-traveler, 13 Jan 2017 | Read review
“ground floor”
MarkPurdue, 21 Nov 2016 | Read review
“Top floor away from elevator is quietest.”
ReidSpencer, 17 Oct 2016 | Read review
“Ask for the quiet area.”
AronaC, 17 May 2016 | Read review
“Rooms on the west side away from the freeway are quieter.”
richardhW7311SV, 27 Jan 2016 | Read review
5 of 5