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DoubleTree by Hilton Hotel Salem, Oregon

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Traveller (29)
Room & Suite (26)
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About
Location
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Value
GreenLeaders Bronze level
The DoubleTree by Hilton hotel in Salem, Oregon is conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. Our hotel also features PressNW, offering our Wake Up DoubleTree breakfast buffet in the morning and small plates along with a full bar in the evening. Experience the warm welcome of a freshly baked signature chocolate chip walnut cookie and our friendly and knowledgable staff.
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Property amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Meeting Rooms
Hot Tub
Laundry Service
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Restaurant
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Family Rooms
Microwave
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HOTEL STYLE
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Special Offer:Double Points, Every Stay
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462Reviews
60Photos
2Q+A
47Room tips
Traveller rating
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Clean, safe, friendly property. Convenient to Willamette University. This was my second stay. The room was quiet and comfortable , the Front desk staff is very helpful, and parking is free. Great value.
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Close and convenient to Salem and amenities, shopping etc. Great food at breakfast. Fresh fruit and change up to the menu every morning. Don't miss the seafood selections just across the street at the Newberg Seafood. Clean, inviting and friendly staff. Easy checkin and out.
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Review collected in partnership with DoubleTree by Hilton
Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded yesterday
Dear Deborah G, Thank you for taking the time to review your recent stay dry the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay with us! We are glad you enjoyed our Wake Up DoubleTree breakfast buffet and I am pleased your found our staff both inviting and friendly. When your travels bring you back to the Salem area we hope we have the opportunity to host you again! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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I love this hotel. It was so clean and the staff really cares about the guest, and they went out of their way to make sure we had what we needed. Best of all I had great nights of sleep as the beds were super comfortable.
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Review collected in partnership with DoubleTree by Hilton
Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded yesterday
Dear Paradise, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we were honored to have you as our guest! Our team certainly cares about our guests and I am pleased that you found "a little bit of luxury" at a great value. When your travels bring you back to the Salem area we hope to welcome you back to our hotel! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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The only thing good I have to say about this hotel is that the girl at the front desk was very nice, as for my stay it was not so pleasant. The rooms are not very sound proof, people up all hours of the night running up and down the hallway, slamming doors, talking very loudly a
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Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 1 week ago
Dear Jennifer S, On behalf of my entire team I would like to apologize for the theft of items from your vehicle. Our hotel strives to keep these brazen criminals out and I am sorry that we were unable to prevent this incident from occurring. I'm glad that despite the issues you experienced that our staff was helpful, and if there is anything further we can do for you please do not hesitate to contact me directly. Sincerely, Jared Kam General Manager Jared.Kam@hilton.com
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I was at this place for a few days because of work. So I got to meet a few of the employees. Everyone was professional and very knowledgeable of information. It has easy access to the I-5 but not necessary too noisy to have a good night to sleep. Also, it is close to stores and h
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Response from Jared K, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 4 weeks ago
Dear holangutbye, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are honored to be considered "Almost like home" and were happy to serve you as our guest! The exterior renovations are nearly completed which should bring a number of improvements to the guest experience at our hotel. When your travels bring you back to the Salem area we hope to serve you as our guest again! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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We were told this hotel was very nice and newly renovated. Why did our room have bad water leaks in the ceiling, loose outlets, and filthy spots on caret and the elevator floor looks as though it hasn't been scrubbed in months?
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that simply looked as if maint. could of cared less. Even the hallway had broken ceiling tiles throughout the entire stretch. It's like they took an older hotel apart, put it in the back of a pickup truck, drove to this hotel's site when they were building it, and simply put it together with duct tape! To the area's credit, I guess, it IS the 2nd nicest hotel so....
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Does the doubletree have washers and dryers?
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
1 vote
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"On the side NOT facing the interstate."
"Get one facing away from highway."
"I believe the upper floors would be the most quiet. But those are reserved for Hilton Honors members."
"GOLD MEMBERS ask for the corner King Suite --"
"Request the south side unless you aren't disturbed by freeway noise."
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PRICE RANGE
US$103 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix inn suites north salem hotel salemphoenix hotel north salem
FORMERLY KNOWN AS
Phoenix Inn Suites North Salem
LOCATION
United StatesOregonSalem
NUMBER OF ROOMS
80
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