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This was a business trip, but my family tagged along. Everything was fine. This is a very typical Phoenix Inn Suites property. Complimentary continental breakfast was ordinary spread; waffles, fruit, juice, biscuits and gravy, etc.
1 Thank ChukarFever
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 19 February 2016
Thank you so much for taking the time to review our property! It's great to hear you enjoyed your stay and that your family was able to join you. Thank you again for your review.
Rachel Watkins Saved my life! She found my computer and on her own time mailed it to me. I paid for the delivery on the phone and she overnighted it to me. GREAT HOTEL, GREAT CUSTOMER SERVICE.
Not only was the Customer Service Great which...More
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 4 February 2016
Thank you so much for taking the time to review our hotel and share your great experience! We're so glad your laptop got back to you safely and I will make sure to share your kudos with the staff. We try very hard...More
It was near my business interests, close to restaurants and other traveler services. The staff was outstanding from start to finish. The room was very clean and the pillows way above average. The place has some wear but for the $89 walk in rate, I...More
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 26 January 2016
Thank you for taking the time to review our hotel! We are so glad to hear you enjoyed your stay. I will make sure to share your comments and feedback with the rest of the staff. We look forward to welcoming you back next...More
My husband and I stayed at the Phoenix Inn for one week ( death in family) while supporting family at the Bonaventure Senior Center. My iPad died the second day and we were without a gps for local directions. They have a computer in the...More
Thank Audrey C
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 25 January 2016
Audrey C, Thank you for your review, we are so glad you enjoyed your stay. Our staff works extremely hard to provide top quality accommodations with excellent customer service and reviews like yours show that our hard work pays off! We look forward to welcoming...More
The Staff is always wonderful and very pleasant to interact with. The rooms are always nice and clean. Rachel, Dawn and all staff go out of their way to accommodate whatever issues I may have. They all deserve recognition and raises. This is the only...More
Thank Randy S
Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 21 January 2016
Thank you so much for the excellent review! We appreciate your wonderful feedback and kudos to the staff, I will make sure to share this with everyone! We are so grateful for your continued patronage and appreciate you taking the time to share...More
US$98 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Family Hotel in Salem
#8 Business Hotel in Salem
Non-Smoking Rooms ,
Number of rooms
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Response from Michelle D | Property representative |
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport. From the Red Lion you would need to take a cab To the Phoenix Inn. We are not far from the Red Lion. The Hut Shuttle contact number is 503-364-4444
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"4th floor, south side away from elevator and pool"