We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix Inn Suites Salem

{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Salem hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b42e299d79bf4ea1a8efd51d0ec5bd96", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":102016,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[63401364],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":12,"year":2018},"checkout":{"day":31,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":110,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b42e299d79bf4ea1a8efd51d0ec5bd96","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":110,"highestMetaPriceDisplay":-1,"hotelName":"Phoenix Inn Suites Salem","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI0MmUyOTlkNzliZjRlYTFhOGVmZDUxZDBlYzViZDk2IiwiQUlLIjoiMzVhZWNjZGY3ZDFlNDE4YzgxN2QzYTI0ZmYxNGNiMGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/12/2018", "checkOut": "31/12/2018", "lowestPrice": "US$110", "hasDates": true, "hacComplete": false, "contentIdMappings": {"63401364":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
All-Suite Hotel Accommodations in Salem, Oregon. The Phoenix Inn Suites hotel in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Salem, we are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet.
Read more
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Fitness Centre with Gym / Workout Room
Breakfast included
Wheelchair Access
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Dry Cleaning
Banquet Room
Self-Serve Laundry
Show more
Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Location
Full view
38Car recommended
Grade: 38 out of 100
45Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews (302)
Filter reviews
299 results
Traveller rating
106
109
45
27
12
Traveller type
Time of year
LanguageEnglish
More languages
106
109
45
27
12
Show reviews that mention
All reviews waffles front desk breakfast room biscuits and gravy king bed stores and restaurants stay there again coffee maker two sinks sitting area visiting family indoor pool a nice place to stay rooms are large one night stay cookies free breakfast
FilterEnglish
Updating list...
1 - 5 of 299 reviews
Reviewed 1 week ago via mobile

I was not overly impressed when I first called the hotel and got a rather dismissive front desk guy named Meyer (sp.?) he was extremely unpleasant. However when we met Chris at check in, we were overwhelmed at the outstanding customer service. He was a...More

Date of stay: November 2018
1  Thank TomTravelers
Reviewed 3 weeks ago

First off i would like to mention Chris the night front desk operator who was very friendly and had great customer service skills, i was greeted every time i walk through the door that was very comforting. I have done hotel work before so when...More

Date of stay: November 2018
Thank jacksonkd
Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites SalemResponded 3 weeks ago

jacksonkd, Wow! Thank you so much for your review, we truly appreciate the feedback! Our staff works tirelessly to provide our guests with exceptional accommodations and service and it's wonderful to hear you took notice! I will make sure to share your comments and kudos...More

Reviewed 4 weeks ago

Even though slightly dated, this property has all that is necessary for a restful night of sleep and a great breakfast to start the next day. The king bed was very comfortable. The room included a separate living area which included couch, table, microwave, sink...More

Date of stay: November 2018
Thank tjwilson
Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites SalemResponded 3 weeks ago

tjwilson, Thank you so much for your review and feedback! We're so glad to hear you enjoyed your stay and look forward to welcoming you back next time you're in Salem!

Reviewed 7 November 2018 via mobile

Middle of business district. Great price. Good breakfast. Amazing rooms. I will stay there again. Service staff were friendly. Even my uber picky roommate liked it. If I had to come up with a negative it would be the lack of ice machine on each...More

Date of stay: November 2018
Thank Amy D
Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites SalemResponded 3 weeks ago

Amy D, Thank you for your review and feedback, we truly appreciate it! We look forward to welcoming you back next time you're in Salem!

Reviewed 29 October 2018 via mobile

This hotel has the best staff ever especially Rachel and Chris They will go out of their way to be helpful Rachel is more of a concierge than front desk l absolutely love them. The hotel itself is somewhat dated and could definitely use some...More

Date of stay: October 2018
Thank gabrielebordenave
Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites SalemResponded 2 weeks ago

gabrielebordenave, Thank you for your review, we appreciate your feedback very much. Thank you for the kind words about the service you received, I will make sure and share it with our staff.

View more reviews
Questions & Answers
Ask a question
Jessy M
29 November 2015|
AnswerShow all 5 answers
Response from Michelle D | Property representative |
Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
0
Votes
Julie W
5 June 2015|
Answer
Response from Michelle D | Property representative |
Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
0
Votes
fdpolar
10 May 2015|
AnswerShow all 3 answers
Response from Michelle D | Property representative |
The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
0
Votes
Room Tips
"We had a room in the lowest floor and it was quiet."
Marcia71
2 Oct 2018
Read review
"Odd rooms on 2nd floor are really first floor"
B2493DYkathyl
26 Jul 2018
Read review
"Top floor is quiet and the elevator is quick."
thomasi846
8 Apr 2018
Read review
"Don't stay here if you are looking for a quiet night of rest"
H5934TCdavids
7 Apr 2018
Read review
Show More 
PRICE RANGE
US$100 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix inn suites south salem hotel salemphoenix hotel south salem
LOCATION
United StatesOregonSalem
NUMBER OF ROOMS
89
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing