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The Heathman Hotel

2,249 reviews
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Traveller (384)
Room & Suite (362)
Dining (23)
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“french press”(96 reviews)
“symphony suite”(75 reviews)
“historic hotel”(59 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,249)Write a Review
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Traveller rating
1,362
511
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1,362
511
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93
48
Show reviews that mention
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallwonderful hotelheart of downtownthe location is perfectpioneer squarecorner roomstreet noisebed was very comfortablevisit portlandthe pearlfew blocks
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511 - 515 of 2,229 reviews
Reviewed 29 December 2016

This trip to Portland included the observation that the. Heathman was different thn before. Granted it was a busy time on Christmas. Overall, service was ok but not great. For example, my room did not have a working suitcase rack and the one that was...More

Review collected in partnership with this hotel
Thank 5fredericac
Response from darynw, General Manager at The Heathman HotelResponded 10 January 2017

Dear 5fredericac, Thank you for your feedback. As the new General Manager, feedback like yours is extremely important to me. I would love the opportunity to discuss your issues further. Please feel free to reach me at dwhite@jrk.com. Looking forward to hearing from you! Daryn...More

Reviewed 29 December 2016

From being met at the door to the luxurious rooms, we had a lovely stay. Having spent several trips recently using paper cups for my coffee, I was thrilled to be able to have china cups. This is just one example of their attention to...More

Review collected in partnership with this hotel
Thank Elizabeth E
Response from darynw, General Manager at The Heathman HotelResponded 10 January 2017

Thank you for taking the time to complete a survey about your recent stay at the Heathman Hotel. There are many lodging options in downtown Portland and I would like to personally thank you for choosing us! Thank you also for the feedback about your...More

Reviewed 29 December 2016

I've been at the Heathman 4 times ober the last two months. 90 percent of the time when you try and call room service, valet, wake up call, front desk you get a busy signal or no one answers it. It's very frustrating and makes...More

Review collected in partnership with this hotel
Thank 815mitchellw
Response from darynw, General Manager at The Heathman HotelResponded 10 January 2017

Dear 815mitchellw, Thank you for your feedback. As the new General Manager, feedback like yours is extremely important to me. I address phones being answered in a timely manner with my team. If you would like to discuss your issues further, please feel free to...More

Reviewed 29 December 2016

The hotel came highly recommended by several friends. So we booked four nights over Christmas visiting family in Portland. The staff was friendly and helpful. Our room, a suite, was comfortable (if a bit cramped). The location was ideal. But when we wanted a few...More

Review collected in partnership with this hotel
1  Thank Bradford R
Response from darynw, General Manager at The Heathman HotelResponded 29 December 2016

Thank you Bradford R for bringing these concerns to our attention. As the new General Manager, feedback like yours is truly valuable. I would love the opportunity to make this up to you and discuss further. If you wish, please feel free to reach me...More

Reviewed 28 December 2016

The hotel dressed up for the holidays was absolutely gorgeous! The feeling in the air was festive and jubilant! The bar food was superb and we absolutely loved the hamburger and beer salad. The bed was super comfortable and the staff was superb! We loved...More

Review collected in partnership with this hotel
Thank B1940DBsuzanneg
Response from darynw, General Manager at The Heathman HotelResponded 10 January 2017

Thank you for taking the time to complete a survey about your recent stay at the Heathman Hotel. There are many lodging options in downtown Portland and I would like to personally thank you for choosing us! Thank you also for the feedback about your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$188 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$188 - US$418 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (384)
Room & Suite (362)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
tvnewseditor
2 January 2018|
AnswerShow all 3 answers
Response from darynw | Property representative |
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
0
Votes
Soph851
29 December 2017|
AnswerShow all 5 answers
Response from pacha42025 | Reviewed this property |
I do not think there is construction now.
1
Vote
Soph851
29 December 2017|
AnswerShow all 3 answers
Response from darynw | Property representative |
Hello Soph851, We do have 24 hour in and out valet parking for our overnight guest for $45.99 per night. As yachats70 mentioned we do have some wonderful packages that include parking as well! Please call us directly at the... More
0
Votes
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123
Room Tips
"Room was a bit warm but we are able to open the window, wish make it great."
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"Stay at the Hilton across the street"
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"We like larger King rooms or suites."
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"Corner room (with windows on two sides) got cold in the evenings"
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