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The Heathman Hotel

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#27 of 137 Hotels in Portland
Certificate of Excellence
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1,691 Reviews from our TripAdvisor Community

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There are newer reviews for The Heathman Hotel
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Showing 1,674: English reviews
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2015 via mobile

Was one of my favorite hotel in Portland. But our recent visiting turned out a little disappointed. The room was very expensive (over $400 with two small dogs) And wore out carpet around our room door way. When I told the front desk, all I got was'oh, we are just a boutique hotel.' I don't know that was an excuse.... More 

Helpful?
3 Thank Pukihead
Albany, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2015

We travel to Portland every month or two and try to stay at several of the "best" hotels, like the Heathman, the Nines, the Benson, the deLuxe but we most often wind up here at the Heathman. From the valets to managers, the service is amazing, friendly and professional. (This past weekend we were upgraded to a suite when the... More 

Review collected in partnership with this hotel

Helpful?
2 Thank AMartiniPlease
Portland, Oregon
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 April 2015

I've stayed at the Heathman three times; my wedding night and my second and fifth anniversaries. My wife and I had a wonderful experience on each occasion. First class amenities, friendly staff, excellent restaurant and great location.

Review collected in partnership with this hotel

Helpful?
1 Thank Marc F
Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2015

The Jr. Suite was great. It was the first hotel I've stayed in with a french press coffee set-up. The only improvement would be a better quality mattress on the pull-out sofa bed. The front desk staff was very nice!

Review collected in partnership with this hotel

Helpful?
1 Thank Natolie O
Hamden, Connecticut
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 14 April 2015

Spent 2 nights at the Heathman for a conference and I enjoyed it. Hotel has class and isn't like the impersonal chain properties. I am a little surprised at the harsh and negative reviews of some here. Doorman greeted and welcomed me as I entered the hotel, front desk staff were equally as friendly and check in took about 3... More 

Helpful?
2 Thank Sailguy
San Francisco, CA
Level Contributor
88 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 9 April 2015

After hearing about the Heathman for years, I was looking forward to staying there. Unfortunately it was a disappointing experience. Getting off the elevator on our floor, the corridor was dark and depressing and there was a strong smell of cleaning products. This set the tone for our stay. The room was small and was badly in need of renovation.... More 

Helpful?
4 Thank DiscerningTraveler99
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear DiscerningTraveler99, Thank you for taking the time out to leave a review, your feedback is very important to us. I would love to discuss your stay with you further. Please feel free to contact me at any time. Thank you again for choosing the Heathman and I look forward to speaking with you. Best Regards, Kristen Jackson Director of... More 

Sunnyvale, California
2 reviews
Reviewed 8 April 2015

The location is in downtown Portland, which is good. The rooms are "extra" small, yes I needed to emphasize on that! Less that 250 sq ft I suppose. Its a legacy hotel and definitely has a charm of its own, but off course you dont stay there with an intention to chill at the hotel since there is no pool... More 

Helpful?
Thank Abhijit S
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Abhijit S, Thank you for taking the time to leave your thoughts about your stay. I am sorry to hear that your stay was anything less than perfect during your time in Portland. I am sorry to hear the room did not suit your needs, we definitely have some more petite rooms ranging from 285sq ft to 360sq ft... More 

San Jose, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2015

Centrally located, beautifully appointed with a sophisticated friendly staff we find the Heathman one of the best hotels in the US and Western Europe. Its restaurant makes a fine experience even better. Highly recommended.

Helpful?
1 Thank mojolaw
Cranberry Twp
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 April 2015

I got a great last-minute deal on this boutique hotel. I had been tracking their nightly availability on Hotel Tonight, but ended up getting an even better deal by booking last minute directly on their website. The room and bathroom were TINY, but luxe. The linens on the bed were soft and luxurious. The towels and toilet paper were itchy... More 

Helpful?
Thank Lauren H
Hoquiam, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 April 2015

This was our first and last stay at The Heathman Hotel! Should have know it was not as promised when it took 3 phone calls to get an emailed conformation of our reservation. Though the Hotel was gorgeous with the original woodwork and the appearance we were expecting, that was it! We ordered wine to be delivered to the room... More 

Review collected in partnership with this hotel

Helpful?
4 Thank Chris L
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Chris L, Thank you for making time to give us your feedback and thank you for choosing The Heathman. I am disappointed to hear about the issues with service during your stay, we strive to make our guests feel welcome and taken care of and I apologize that this did not happen for you. Please rest assured addressing the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway Street, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Price Range: €197 - €352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
#13 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
10 months ago

See all questions (2)

Questions? Get answers from The Heathman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“Any room is worth it”
 of 5 bubbles Mtndogvet, 26 Nov 2016 | Read review
“Choose a room in a different hotel”
 of 5 bubbles jasonv482, 16 Nov 2016 | Read review
“Maybe a little pricey but the meals served for our meetings were very good and the service staff was very accommodating.”
 of 5 bubbles knull, 14 Nov 2016 | Read review
“The corner rooms are very nice”
 of 5 bubbles Propaneman1, 5 Nov 2016 | Read review
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