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The Heathman Hotel

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Traveller (401)
Room & Suite (366)
Dining (23)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“french press”(96 reviews)
“symphony suite”(76 reviews)
“historic hotel”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,318)
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Traveller rating
1,389
529
228
97
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1,389
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97
55
Show reviews that mention
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallwonderful hotelheart of downtownthe location is perfectpioneer squarestreet noisecorner roomvisit portlandthe pearlfew blockshappy hour
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491 - 495 of 2,298 reviews
Reviewed 10 February 2017

My recent stay at the Heathman was very comfortable. Some things have changed since my last stay. There seems to be a need for ongoing maintenance in the rooms and common areas. The lights on most floors of the elevator seemed to have been burned...More

Review collected in partnership with this hotel
Thank bluezdervish
Response from darynw, General Manager at The Heathman HotelResponded 12 February 2017

Thank you so much for choosing the Heathman for your last trip to Portland. Returning guests such as yourself truly provide invaluable feedback that gives all of us the information necessary to ensure that every stay is a comfortable and memorable one. Please know that...More

Reviewed 10 February 2017

Not only is the hotel in a great location but the level of friendliness and service were outstanding. In my three night stay, I did not run into one staff member who did not smile when you engaged them. I would stay here again based...More

Thank Gobetrotter532
Response from darynw, General Manager at The Heathman HotelResponded 12 February 2017

That is some very high praise, so thank you so much for sharing it with us! We're so lucky to have a beautiful and historic downtown property, but it's the people inside who truly make it special. We certainly feel a level above now that...More

Reviewed 9 February 2017

Hotel staff should know more about the history of the hotel. Only doorman could answer questions about Zelda! Rooms, halls are in need of updating. Rooms are small, which can be expected of hotels that are "vintage"More

Review collected in partnership with this hotel
Thank Roger B
Response from darynw, General Manager at The Heathman HotelResponded 12 February 2017

I truly appreciate your feedback especially since you're right that our beautiful historic property deserves to be bragged about! Our doormen tend to spend a lot of time with Zelda and as you know, she loves to share her wisdom. I will be sure to...More

Reviewed 8 February 2017

We stayed at the Heathman regularly twenty-five or so years ago. It was a spectacular hotel then. The rooms were luxurious, the service was perfect, there were amenities like high-end toiletries and movies sent directly to the room via closed circuit TV. The current tea...More

Review collected in partnership with this hotel
Thank 163eileeno
Response from darynw, General Manager at The Heathman HotelResponded 12 February 2017

Thank you for taking the time to write a review about your recent stay at the Heathman. Let me first say that I and the rest of the hotel staff truly appreciate your feedback, and it is especially enthralling to hear about your experiences at...More

Reviewed 7 February 2017

Our room at the Heathman was not at all what we were expecting from a hotel with its reputation. The room (Premier King) size was tiny - only room for the bed, small desk/chair and one chair for reading. The bathroom could not fit more...More

Review collected in partnership with this hotel
Thank 622marykayh
Response from darynw, General Manager at The Heathman HotelResponded 12 February 2017

I'm so sorry to hear about your less-than stellar stay at the Heathman. Thank you for taking a moment to share your experience with us, as it truly allows us to learn all about how we can get better. Our historic property contains several different...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$203 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$203 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (401)
Room & Suite (366)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (3)
Questions & Answers
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Cindy C
15 March 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
They allow dogs in some rooms for a fee. They also provided a nice “gift basket” of dog related toys.
1
Vote
juicystar0008
25 February 2018|
AnswerShow all 3 answers
Response from seatownbry | Reviewed this property |
You do not
0
Votes
tvnewseditor
2 January 2018|
AnswerShow all 4 answers
Response from darynw | Property representative |
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
0
Votes
Room Tips
"Don't stay on the 3rd floor. It's not haunted, but worse."
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"Corner suites offer multiple windows for great light and downtown views."
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"King size bed. We were on 4th floor. Some noise from outside but nothing major."
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"Stay somewhere else"
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