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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
One of the city’s most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel’s library boasts more than 2,700 volumes signed by the authors, while its world-class art...
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallwonderful hotelheart of downtownthe location is perfectpioneer squarestreet noisecorner roomvisit portlandthe pearlfew blockshappy hour
Had a fantastic stay here. Amazing customer service and really liked the hotel.
The amenities fee( or whatever it was called) was $25ish dollars a day and was something we hadnt expected, although Im sure it's stated somewhere.
Great stay but the last part felt...More
Thank Michelle D
Response from darynw, General Manager at The Heathman HotelResponded today
Thank you Michelle D for your kind words about the hotel and staff.
If you would like to discuss the facilities fee more, please feel free to reach me at dwhite@heathmanhotel.com.
I look forward to hearing from you.
Daryn White
General Manager
Heathman Hotel
My entire family (7 rooms/suite) stayed June 20-24, 2018. Here is what I wrote in a survey to the hotel:
I checked in late Wednesday night (6/20). On Thursday, I received a text survey from "Ivy" --this was my response:"I'm sorry to say a 3...and...More
Thank Mary G
Response from darynw, General Manager at The Heathman HotelResponded today
Dear Mary G, I would like to personally apologize. I am so sorry for the lack of follow-up, compassion and customer service from my team. I am clearly disappointed to read this review. I sincerely apologize for the gap in communication between my team and...More
We loved the Heathman, it was centrally located to alot of sights and good restaurants in downtown Oregon- pearl district, also close to the rail system. There’s a really nice restaurant attached to the hotel called Headwaters, I recommend splurging there if you can.
The...More
Thank Patty H
Response from darynw, General Manager at The Heathman HotelResponded today
WOW! Thank you Patty H! I could not have said it better myself.
Thank you very much for your feedback. We look forward to seeing you next time you are in Portland.
Daryn White
General Manager
Heathman Hotel
Recently updated hotel with top flight service. The building dates back to the 1920's so the rooms are on the small side, especially the bathrooms. It actually was quite a nice hotel but we booked it on the recommendation of a relative as harkening back...More
What an absolute joy this hotel is. When I said that the worst thing I could find to say about it was that the belt of my bathrobe was slightly frayed, my companion said, ‘hand frayed by local artisans’, and this sums up the Heathman’s...More
Thank Katie H
Response from daniel k, Director of Guest Services at The Heathman HotelResponded 1 week ago
Katie H,
Thank you for staying with us! We do take great pride in our service and we are thrilled to have you come back!
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus, exclusive access to the Heathman Library, elevated morning coffee and tea, welcome beverage at check in (Local beer), seasonal afternoon beverage, evening local spirit social, priority access to Headwaters reservation, Shinola bicycle rentals, daily newspapers, high speed wifi, local and long distance calling and a 24-hour fitness center. We look forward to having you stay with us sometime in the future. If you have any other questions please don't hesitate to ask.
