Absolutely disgusted. Our sheets were stained with period blood, non washed stains. The worst part... we didn't notice until we woke up 🤢🤮 Lesson learned, we will NEVER stay here again. Once reported, the desk lady said there was no one there to report to and she would pass it along. I would think management would follow-up, but nope, just desk lady casually acting like "sorry you slept in someone else's blood, have a nice life".
We have to stay in Portland a minimum of one night and sometimes 2 for my wife's eye treatments and always stay at pony Soldier Inn, where we have been treated as family since our very first stay. The ladies always take good care of our needs and the housekeeping folks are great.
If this hotel isn’t haunted, people have died on the premises. There is a huge crackhead presence and the noice kept me from sleeping all night or day. No noise cancellation features or safety precautions. Door wouldn’t fully shut.
Needed to book due to wildfires. I was only here one night prior to flight out. I chose this BW due to reviews and distance to car rental return. I had an excellent experience. The pens,true, were for general use, right next to the hand sanitizer. I, too would not walk around the area, however, in an ajoining lot is an Elmers eatery. I would not leave valuables of any kind at any hotel, not just this one. I had express checkout. One box for room key and one for key sleeve, at the front desk. Both the front desk ladies were friendly. Yes, the breakfast was only a few items, however, with Covid, you have to make concessions. My room was very clean, though the sink needed repair. The rug clean enough to go barefoot, though I never do. I would certainly stay here again.
We stayed a few nights at this hotel due while we were evacuated due to a wildfire. I was not impressed. Front desk check in staff were rude. Yes I understand they were short staffed and weren’t expecting a full house at the last minute but it’s not a good excuse for poor customer service. The person working the day shift at the front desk was polite though. They don’t appear to be taking Covid seriously. At check in they are just passing pens from guest to guest. Check out is the same. You would think they could offer some sort of express service, at the very least for check out where you just leave the keys in the room. The room didn’t appear clean. The microwave and bathroom both were not clean. There’s not supposed to be any room service but the first morning we had a housekeeper knocking on our door without a mask to ask if we needed anything. I put the do not disturb sign up after that. They said to leave dirty towels outside your door and they will leave a bag with fresh towels. I left the dirty towels out on our second day and they took them but did not leave new towels. They offer a grab and go breakfast but all you will get is a bottle of water, piece of fruit and granola bar. I would get breakfast elsewhere. The neighborhood is not good. Do not leave valuables in your car. I also would not walk around in this neighborhood at night.…
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