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Quality Inn & Suites Airport

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Quality Inn & Suites Airport
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298 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Flight gets delayed... delayed... delayed again... then canceled. Stranded in an airport with the rain pouring down outside. Life has been better. THEN, the shuttle van from Quality Inn arrives, and a cheerful, energetic driver jumps out to help with the heavy luggage. Smiling, he assures us (the unhappy mob) that all our luggage WILL fit in the van... and...

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Helpful?
1Thank Rebecca C
About Hotel's Favourite Review
Nelson
Reviewed 2 weeks ago

We stayed here as our previous place in the area was full - I can see why!! The furniture looked a bit tired and the carpet had definitely seen better days. Room size was adequate, but I've had larger in a similar price bracket It's convenient to the Local transit options as were going in to the Moda Centre to...

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Helpful?
1Thank Doublenaff
Taupo District, New Zealand
Reviewed 2 weeks ago

Reading past reviews made me question my sanity in booking a room here! However, I was very pleasantly surprised - nice spacious room, comfortable bed, clean etc. Appreciated facilities like laundry, airport shuttle. Breakfast adequate for a day of sight-seeing and shopping in this tax-free state. Good couple of diners nearby for a light supper. Slight downside was proximity to...

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Helpful?
1Thank lislewend
GMQualityPDX, Assistant General Manager at Quality Inn & Suites Airport, responded to this review

Thank you for filling out a review for us! We appreciate all of the feedback we get! We are currently undergoing some renovations to continue to improve things for our guests and make sure everything is up to date and in good working order. We hope to see you again in the future!! Heather C Assistant General Manager Quality Inn...

Salem, Oregon
Reviewed 3 weeks ago via mobile

We often stay here when taking an early flight out of PDX. The shuttle takes us to airport 5 minutes away and we often get a fly and park deal. Leave our car while on our trips. They pick us up on our return and bring us back to the car. Rooms are cute actually for an older motel and...

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Helpful?
Thank OhPrettyMoon
Sacramento, California
Reviewed 3 weeks ago

This was about the only thing available by the airport for around a hundred bucks. Wish I had paid more for somewhere else. Getting run down, did not feel safe. Looked like some of the doors had been broken then patched. Have to say staff was friendly and helpful. But owners are not investing in upkeep by the looks of...

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Thank barongruda
Portland, Oregon
Reviewed 22 December 2016

I booked a room as a rewards member to this hotel and had confirmation. I called head and spoke to Jeff about getting the room a day early. Jeff looked up my reservation and said I was a rewards member that was allowed early check in which he reserved the room a day early, stated he DID have a room...

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Helpful?
3Thank C M
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I am sorry that there was confusion with your check in. We do offer early check in for all choice hotel members. The case may have been that at the time that you where trying to check in, there where no "clean" rooms. As for the situation with my guest agent there are many time that people...

Atlanta, Georgia
Reviewed 10 December 2016

Portland had freezing rain and ice the day I was booked to travel. I got to the airport ok, but then found that almost all morning flights were cancelled. I knew I would need a hotel so I started checking websites. The very lowest priced no frills budget hotels were only $10 less than this Quality Inn so after looking...

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1Thank Charles V
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Charles, I am glade to hear that you enjoyed your stay. We amide to make everyone's stay as commutable as can be during the ugly weather. I am please to announce that we are having our floors redone. we do hope that you will come back to see us the next time you are in Portland. Michael Kious General...

Lincoln City, Oregon
Reviewed 3 November 2016

My on-line reservation? LOST! My rooms request? LOST! The alternative non-smoking room....stank of smoke. 2nd alternate room...not ready. Staff had to remove an ozone machine running when we entrered. My bonus points booked and paid for.....DON'T KNOW, even after presenting my printed booking confirmation. My inquiries the next morning, since they took copies to "give to the manager".....DON'T KNOW....call choice...

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Thank Lloyd W
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Lloyd I am sorry to hear about the miss-ups with your reservation. With the hotel direct we do not have anything to do with the on-line reservation systems. There are times that a reservation may get lost the, what we call the "Q". We try to make these situations as easy as can be on our guest. I would...

Tel Aviv, Israel
Reviewed 21 October 2016

Excellent location Fast service Excellent breakfast fast Internet ice machine Rooms are spacious and clean Recommend this place to stay Airport shuttle service Great value Comfortable beds and large Refrigerators and micro-rooms

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Thank liorm611
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I am glade to hear you enjoyed your stay. we look forward to your nest trip to Portland.

NM
Reviewed 21 October 2016

We stayed twice at the Airport Quality Inn & Suites this month, once after flying into Portland and again a week later before we flew out. We won’t stay there again. The good: The beds were comfortable and had nice bedding. It is located adjacent to a transit stop with buses and the train running into town. The not good:...

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Helpful?
1Thank jthitch
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Guest, I am sorry to hear about the issue with your stays. We are an older property and we are continually doing upgrades to better our property. We aim to provided that best service to our guest. We have taken measure to address any issues that have been brought to our attention. I would like to say that our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 

Additional Information about Quality Inn & Suites Airport

Address: 9727 NE Sandy Blvd, Portland, OR 97220-4226
Region: United States > Oregon > Portland
Price Range: €81 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Airport 2.5*
Number of rooms: 65
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Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Airport staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles barongruda, 24 Feb 2017 | Read review
“Avoid front desk agent Heather. Bad attitude and horrible service”
 of 5 bubbles cmF1198WM, 22 Dec 2016 | Read review
“Even though the rear wall of my room bordered a busy street it was quiet”
 of 5 bubbles charlesv784, 10 Dec 2016 | Read review
“Book elsewhere!”
 of 5 bubbles lloydw283, 3 Nov 2016 | Read review
“Hotel is right next to I-205. Very noisy”
 of 5 bubbles JeanK595, 2 Oct 2016 | Read review
5 of 5