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Hotel Lucia

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#13 of 137 Hotels in Portland
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1,113 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
Portland
Reviewed 1 March 2016

I have stayed at Hotel Lucia previously and find the staff incredibly friendly and helpful. It's a fun environment. This time I got an inner facing room and was really disappointed. The view is horrendously dismal, and the rooms are very small so it felt very claustrophobic and dark. I was staying for three nights and there was no effort...

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Helpful?
Thank E5948QUalexs
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear E8948QUalexs, Thank you for your continued business with us and for taking the time to let us know how we are doing. I am thrilled to hear that the staff took great care of you and that you enjoyed our recently renovated lobby! My apologies for the view as it was not to your liking. We do have guests...

Reviewed 1 March 2016

We had a wonderful stay at Hotel Lucia for a long weekend! The staff was great, especially Marci! She was so welcoming, friendly, and helpful. We were celebrating our babymoon; I am 7 months pregnant and they upgraded our room and sent us complimentary sparkling cider and a note. It was so thoughtful! The bathrooms were a little small and...

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Helpful?
Thank Alaina H
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Alaina H, We are very lucky to have staff members like Marcy who go the extra mile to make an impact on our guests experience. She has read you review and is humbled by your kind words and thanks you for sharing. I appreciate your thoughtful and detailed review of your entire stay with us and I couldn't be...

Santa Fe
Reviewed 1 March 2016

Room was very nice, clean. All the staff we encountered were pleasant and helpful. Our only complaint is that the bathroom sink is entirely too small. Not much room to put cosmetics, shaving gear, etc.

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Helpful?
Thank Robert P
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Robert P, Thank you for your review and I am thrilled to hear that our staff made an impact on your stay! I am, however, sorry for the bathroom size of the room you were in. You should know that we do have other room options with different bathroom sizes and I am sure we could find the right...

Eureka
Reviewed 29 February 2016

This hotel is gorgeous and the staff is so helpful and friendly. Only issue was the small room size, but all the other perks made up for it. Don't forget beer hour every night in the lobby! Best place to stay in downtown.

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Helpful?
Thank allisonw380
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear allisonw380, Wow, thank you for this fantastic review! Our team puts a focus on the guest experience and look for every opportunity to make it memorable. Thank you for acknowledging their efforts and I will be sure they hear of your kind words. Let us know when we can host you again and we'll have a local brew waiting...

Portland
Reviewed 29 February 2016

We had a wonderful stay at Hotel Lucia. My husband and I stayed here to celebrate our anniversary and enjoyed every minute of our experience. We started with a room upgrade by the front desk without asking for one! She acknowledged our anniversary and bumped us up to a bigger room for free! Next, we enjoyed the craft beer hour...

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Helpful?
Thank 677mackenzien
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 677mackenzien, Congratulations on your anniversary and thank you very much for choosing the Lucia as a place to celebrate! Our staff loves to upgrade our guests, especially for an occasion, when we have availability to do so and I am glad that was your case. Thank you for your many kind words and if you come back to Portland,...

Salem
Reviewed 29 February 2016

I don't believe we should have had to pay valet, when we were doing their job by taking care of our own vehicle. We did it for the safety of others, as well as the safety of our vehicle. Our truck and a bicyclist could have been injured. Lack of care was shown by Valet.

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Helpful?
1Thank 953katyb
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 953katyb, While I wish I had more specifics of the issue you experienced during your stay with us, it is clear that we did not meet you expectations and for that you have my apology. I wish we could have addressed this while you were here, but of course I would welcome a call to discuss the problems and...

Vancouver, Washington
Reviewed 28 February 2016

I love this hotel (mainly for the pool table, shuffleboard and games that are on the 2nd floor). It's really modern and the bar is awesome. Hotel staff is always friendly. Great bar in lobby. Rooms are sleek and very comfortable. All the tax-free shopping you could want is in the area. Nordstrom is about 1/10 of a mile away....

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Helpful?
Thank Tracey S
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Tracey S, While I cannot be confident that this review is about us (we unfortunately do not have a pool table or shuffleboard), I am happy that you could enjoy yourself while in our beautiful city. I will say that the other aspects you listed in your review is what you will find here at the Hotel Lucia every...

Orange, California
Reviewed 27 February 2016

I stayed at this hotel during my first visit to Portland and it was a wonderful choice. I went for a fun weekend getaway and it was within walking distance to everything (well, citywise, you need a car for the gorge/waterfalls/hiking). The room was comfortable with lovely Portland touches and the staff was extremely friendly and helped us out with...

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Helpful?
Thank Janice C
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Janice C, We are committed to delivering a unique, genuine experience for all of our guests and I was pleased to hear of the wonderful things you shared with us. Thank you for your review and if we can host you again in the future, please let us know! Sincerely, Daniel Elder Front Office Manager

Seattle, Washington
Reviewed 27 February 2016

Great location, easy walk to all downtown areas including Union Station. Hotel Lucia fit right in with the Portlnd culture. We walked to Provodence Park, Whole Foods, Crystal Ballroom, downtown shopping, and the waterfront.

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Helpful?
Thank Steve S
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Steve S, You have listed what make downtown Portland and our location so enjoyable; with a 10 minute walk you can watch a sports event at Providence Park, see a music concert at the Crystal Ballroom or the Roseland Theater, catch a show at the Arlene Schnitzer Hall, enjoy a local brew at Deschutes or 10 Barrel, and so...

Airway Heights
Reviewed 26 February 2016

The hotel was beautiful and very convenient. I was in PDX on business and it was great to get transportation from the airport and then be within walking distance to all I need to do. The staff was very helpful at helping us understand the city layout. The rooms were clean and nice and had everything I needed, although mine...

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Helpful?
Thank colleen736
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear colleen736, Not only is the Lucia a fantastic spot for those looking to explore our beautiful city, but to your point, we are great for those here on business as well. Thank you for you review as well as your business. If you find yourself back in Portland and visit the Lucia again, please feel free to reach out...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Lucia

Address: 400 SW Broadway, Portland, OR 97205-3501
Region: United States > Oregon > Portland > Downtown
Price Range: €137 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucia 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Lucia Hotel Portland
Hotel Style:
#7 Luxury Hotel in Portland
#11 Business Hotel in Portland
#12 Romantic Hotel in Portland
#28 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucia staff and other travellers.
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Questions? Get answers from Hotel Lucia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I opted for the smaller but upper room with a view.”
 of 5 bubbles LuanneC956, 2 Dec 2016 | Read review
“Outer rooms on the roadside can be noisy, so better to be higher up or on the inside. Near the lift can also be a little noisy.”
 of 5 bubbles Rebecca_travelsaway, 14 Nov 2016 | Read review
“I enjoyed my room on the ninth floor facing Broadway”
 of 5 bubbles frankb267, 14 Nov 2016 | Read review
“No view vs noise. Ask the concierge”
 of 5 bubbles fussylady001, 2 Nov 2016 | Read review
“Top floor is quite.”
 of 5 bubbles mojgana808, 29 Oct 2016 | Read review
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