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Comfort Inn & Suites Portland International Airport

Expedia.comUS$101*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Comfort Inn & Suites Portland International Airport
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313 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Eugene, Oregon
Reviewed 6 days ago NEW

We Stayed at this Comfort Inn for one night on April 12,2017. We were returning from Punta Cana Dominican Republic and our plane had arrived a little late and by the time we got are luggage and called for transportation it was 12:17PM. We were told that transportation stopped at 12:15. When we called the Comfort Inn direct to make...

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Helpful?
Thank Glenn S
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

New Haven
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

Like most Confort Inns, this one is excellent. Near the airport with a convenient shuttle. The 6 AM breakfast is a little late if you have a morning flight. Why can't early flyers be accommodated? The staff was very friendly and hospitable. Clean, well appointed room with fridge and microwave. I love Comfort Inn pillows.

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Helpful?
Thank Chuck52310
About Hotel's Favourite Review
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 2 weeks ago

Upon entering our room, we were overwhelmed with the smell of smoke. The front desk offered us a deodorizer. We were forced to buy an air purifier just to make it through the night. All kids woke up with a sore throat. We will never stay there again.

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Helpful?
Thank Amber D
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 14 March 2017 via mobile

The bad The hotel is under construction and we did not know that when we booked, they hit a water line and flooded our room !! We had to move out and not a sole helped us, we had to stay a couple of extra days due to weather so we booked two more days. Our mistake we should have...

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Helpful?
1Thank A TripAdvisor Member
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

East Wenatchee, Washington
Reviewed 23 February 2017

Room 201, the bathroom ceiling was literally coming down, and a train with whistle blew right outside the window frequently beginning at 11:30 pm through the night. The fitness center was a complete disaster. The spa was literally green and the pool so milky one could not see the bottom of the pool. The elliptical machine not working and the...

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Helpful?
Thank Victoriapdq
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Saginaw, Michigan
Reviewed 22 February 2017

Staff was friendly. Accommodations were fine. Disappointing they didn't tell us when we checked in that the hot tub was out of service. They should have told us. (As we were coming from a weekend of skiing and needed a hot tub!). The pool area also wasn't picked up well, and no towels available when we went down and discovered...

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Helpful?
Thank TriCityDave
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

San Diego
Reviewed 20 February 2017

First, the good things: The exterior of the hotel, our room and the amenities of the hotel were fine. Breakfast, WIFI and parking are all included in the price. There's a small pool and laundry facilities on site. The location is convenient to the airport and to a nice Elmer's restaurant next door. Second, the concerns: As others have mentioned,...

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Helpful?
Thank Mark P
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback as it helps us in our continuous efforts of providing excellent customer service. Yes, we do have a rather large renovation going on at the property. We are looking forward to the final project, but we can also ensure that most work is done...

Seattle, Washington
Reviewed 11 February 2017 via mobile

I stayed here for 7 nights and was thrilled to checkout. The room is rundown and there are much better options near the airport for around the same price. The hotel is located near a transient, shabby part of town with lots of old run down RVs next to it. They have good security with lots of cameras so I...

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Helpful?
Thank John P
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

St Andrews, United Kingdom
Reviewed 9 February 2017 via mobile

Could not have found a better hotel for an overnight stay after a long flight from the UK via Seattle. The courtesy shuttle service worked well. The room was well appointed with a comfortable bed and a good choice of pillows. Free wifi was appreciated. The buffet breakfast was excellent with the range of choices available. A very good advert...

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Helpful?
Thank Ronald S
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Oregon Coast, Oregon
Reviewed 6 February 2017 via mobile

I booked our room online for a trip to Hawaii. I check to make sure parking was included with the room as we'd been gone a week and long-term parking at the airport was over $150. The website stated to check with the front desk when we arrived to make arrangements to park the car. There was absolutely no mention...

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Helpful?
Thank Marie N
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our property will provide you with a sense comfort and fulfillment during your travels in Portland. Whether business, vacation, or personal matters, we are here to make sure you enjoy your stay. We offer Park and Fly packages which can be booked directly by calling the hotel for availability and rates, and free parking for guests who are staying in house with us. We have courtesy shuttle that runs to and from the airport. Limited hours between 3:45 AM and 12:15 AM. Please contact the hotel for more details. If you have any questions, please feel free to give us a call or email us! We are under a renovation. Operation hours between 9 AM and 6 PM. ... more   less 

Additional Information about Comfort Inn & Suites Portland International Airport

Address: 5019 NE 102nd Ave, Portland, OR 97220-1199 (Formerly Red Lion Inn & Suites Portland Airport)
Region: United States > Oregon > Portland
Price Range: €92 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Portland International Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn And Suites Portland International Airport
Comfort Inn & Suites Portland International Airport Hotel Portland
Portland Comfort Inn
Comfort Inn Portland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Portland International Airport staff and other travellers.
3 questions
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Naples, Florida, USA
over a year ago
Eagle Point, Oregon
over a year ago

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Questions? Get answers from Comfort Inn & Suites Portland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
Victoriapdq, 23 Feb 2017 | Read review
“There are trains that go very nearby.....Stay on the opposite side.”
TriCityDave, 22 Feb 2017 | Read review
“Nice Restaurant as well right out in front of hotel.”
567joek, 30 Nov 2016 | Read review
“Probably the side away from the main road.”
ArizonaReadytogo, 30 Sep 2016 | Read review
“Check your beds before unpacking”
DS1Arlington, 24 Sep 2016 | Read review
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US$101* /night
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Prices are for 1 room, 2 adults
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