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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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559 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Chicago, Illinois
Reviewed 3 days ago NEW

Spent one night at the Hilton Garden Inn at the Portland Airport, and was unimpressed. The guest room was of good size, but lacked cleanliness especially the carpet. When that is the case, other red flags start to wave. The sleep quality was poor as well. I'm not sure if the bed had an adjustable firmness, but it was just...

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Helpful?
Thank Coach5000
San Mateo
HOTEL’S FAVOURITE REVIEW
Reviewed 10 December 2016

We only stayed one night, but were impressed none the less by the genuinely friendly and helpful staff. That alone is reason for the 5 stars, but then add the bed which was heavenly for us to sleep on. So good in fact that we are thinking of buying the bed system they offer! This was a great stay and...

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1Thank Book Goddess
About Hotel's Favourite Review
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the great review! We do pride ourselves on the staff that we have. With all the choices of hotels out there we feel that friendly and personal service is the most important thing to set you above the others. I hope that you will choose to return! Liz

Denver, Colorado
Reviewed 4 days ago NEW

This Hilton Garden Inn delivered the experience I have come to expect from this hotel brand. I stayed here for its location and brand, for an early morning flight the next day out of PDX. It is easy to find, has ample parking, is in a quiet location a straight shot 2 miles from the airport. Pro's: Location, friendly and...

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Thank mhkay
Keizer, Oregon
Reviewed 5 days ago NEWvia mobile

This is a nice HGI and within a few minutes of PDX. The morning breakfast was good and the room was nice. We were in 434 which is top floor at the end so quiet with a nice view. The bed was ok but not what we've become accustomed to with the Evolution bed we've experienced at other HGIs. The...

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Thank VictoryVisionTim
San Diego, CA
Reviewed 1 week ago

Very nice Hilton Garden Inn that is a few minutes drive from PDX and close to freeways. Breakfast was good too and they had made to order options. Hotel was clean and service good. Check out Bistro 23 restaurant that is nearby as the dinner was great.

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Thank aross59358
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thanks for the review and we hope that you will choose to stay with us again. Liz

Colorado Springs
Reviewed 1 week ago via mobile

The door to the bathroom had a hole in it, big enough I could fit a finger in it. The bathroom door would not stay open unless you propped it open. The smoke alarm was dangling from the ceiling by its wires. Notified front desk, they did repair the smoke alarm however they didn't vacuum up the plaster that fell...

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Thank Tim B
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Please accept our apologies for falling short of providing you a comfortable and problem free stay. Repairing the holes in our bath doors is an on-going problem here due to the way they designed/proximity the entry and bath door. As I write this our new room carpet is on it's way here. We will hopefully have it all replaced within...

New Hampshire
Reviewed 2 weeks ago

During our stay there was an ice storm and the hotel lost power for about 12-hours. The staff did an amazing job of handling the circumstances. They provided a good breakfast even though there was no power available to cook and for dinner they provided shuttle service to several of the open restaurants in the area. Finally, they did not...

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Thank zippo46
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to submit your review. I am sorry that you had to get stuck here during the power outage, but happy that you feel we handled it sufficiently. Thank you for staying with us and we hope to have you return. Liz

Umatilla, United States
Reviewed 2 weeks ago

Arrived late and staff was very friendly. The room and e specially the mattress was quite comfortable. I enjoyed the breakfast - lots of choices including a made-to-order omelet. Very friendly and helpful staff. I did not use the van service, but noticed the driver was helpful and working to assure folks got out on time.

Review collected in partnership with Hilton Garden Inn
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Thank 868bevb
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the kind review. I am glad that you had a comfortable night's sleep. We all know how important that is while on the road. Thank you for choosing to stay with us! Liz

Nampa, United States
Reviewed 3 weeks ago

For business or convenience to the airport this is a good place to stay, not really a tourist hotel. The complementary airport shuttle is a plus. The meeting rooms are quite small so even the allowed number of occupants makes it very crowded. The food prepared on site was good & staff is great.

Review collected in partnership with Hilton Garden Inn
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Thank darenc668
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thanks for the nice review! I am glad that your stay with us was comfortable. Liz

Bonita Springs, Florida
Reviewed 3 weeks ago

The hotel is conveniently located to the airport and excellent eating establishments. The front desk staff were very pleasant at check-in and thoroughly explaining the benefits. The room was very nice and clean. Complimentary coffee, tea and hot chocolate are always a nice benefit.

Review collected in partnership with Hilton Garden Inn
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1Thank Brent H
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thanks for the nice review. We hope that you will choose to stay with us next time! Liz

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 Northeast Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: €117 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity and Priceline so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite rooms are on the backside of the hotel”
 of 5 bubbles Coach5000, 17 Feb 2017 | Read review
“upper floors might be quieter, but the hotel was pretty quiet overall”
 of 5 bubbles mt188, 7 Sep 2016 | Read review
“Get on HHonors so you can check in virtually and request a high floor room.”
  • Really Nice Hilton Garden Inn Portland Airport Bed
  • Nice Little Mini Kitchen
  • Comfortable Rest Area
 of 5 bubbles JosefAK, 31 Aug 2016 | Read review
“I am not sure if a non-Hilton Honors guest has to pay for wifi; we didn't.”
 of 5 bubbles like2Ctheworld, 5 Aug 2016 | Read review
“Get upper floor away from traffic noise”
 of 5 bubbles 532leng, 21 Jul 2016 | Read review
5 of 5