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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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570 Reviews from our TripAdvisor Community

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Showing 560: English reviews
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Olympia, United States
Reviewed yesterday NEW

Mattresses have BIG dips from wear and tear; bedding is polyester and scratchy. The heating AC unit was hard to coordinate with the unit controls and wall controls. When I added a person to my room, they changed the whole reservation out of my name so I had a hard time getting my key upon arrival late at night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank heidir695
Little Rock, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

If you are staying in the Portland Oregon Airport area, this is an excellent place to stay. The staff are friendly and helpful and work with you to solve any problems you might have. The food choices and quality are very good. There is a great workout room and pool and a 24 hour courtesy van to the airport.

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3Thank Ed C
About Hotel's Favourite Review
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the nice review! See you next time. Liz

Boise, Idaho, Usa
Reviewed 2 days ago NEW

Rarely do you get this could of a room for this cheap price. Normally I pay $200 a night for a room like this and I was only charged $116 per night. The proximity to the airport, downtown Portland and Vancouver, makes this the perfect hotel to stay in!

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1Thank Gw G
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the nice review. Our location is the perfect location when you are flying in and want to get around easily. Our rates during the week do match the higher rates you spoke of, but at this time our weekend rates are lower and that is always a plus for the weekend traveler. Thank you for staying with...

Salem, United States
Reviewed 3 days ago NEW

We did not realize there was a bar and restaurant before we checked in, but will take advantage of that when we come back in May. We appreciated the ability to park our vehicle at this facility while we were away, just another added benefit.

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1Thank leea727
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review. Our bar and restaurant is open for dinner Monday through Friday and is great for our guests to take advantage of. Breakfast is served seven days a week and has a great variety. Our Park And Flight packages are a great value but you have to jump on those fast since we only have a...

Reviewed 6 days ago NEWvia mobile

Arrived at 8:50am and a room was ready, very helpful for my pre meeting refresh. Clean spacious rooms, very friendly staff, yummy delicious breakfast which was also offered when I arrived not just when I departed!! Keurig coffee makers in room with mini fridge and microwave. Ok the bed, it was like I fell into a cloud, incredibly comfortable.... where...

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1Thank Brian S
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the kind review. As far as the bed. We offer two different beds at our hotel. We have the Garden Sleep system that is adjustable by a dial from soft to firm and we have the Serta Pillowtop Sleeper. You can find the Serta on their website. They actually have a hospitality division. The Garden...

Columbus, OH
Reviewed 3 weeks ago via mobile

This is a typical HGI although it is showing signs of wear. The rooms and hallways were clean but fits were loose. A sign in the lobby said the carpet in the rooms was in the process of being replaced which will help. The elevators were old with dirty floors. Going to the room would have had higher expectations if...

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1Thank 3CTraveler
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review. Yes, we are replacing the carpet in our guestrooms and next will be the corridors and elevators. We do vacuum the elevators and corridors twice a day but with the heavy traffic it does sometimes look un-kept and we try and do quick touch ups. Thank you for being a loyal Hilton guest. Liz

Carrollton, United States
Reviewed 3 weeks ago

It was freezing in Portland, OR and night one my heater did not work, in fact it blew cold air. I was told they could not move me to another room (however, there are other Hilton properties) and they brought me a tiny bathroom heater and 3 blankets. It took 4 hours for the room to heat up at all....

Review collected in partnership with Hilton Garden Inn
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1Thank annrN4059GV
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

I sincerely apologize about your experience you had with our property. That certainly is not the standard which we have set. I know that our Guest Service Manager has reached out to you to help resolve this. Again, I apologize. Liz

St. Petersburg, Florida
Reviewed 3 weeks ago

Nice and easy check in and check out process. This property has not been updated in a while but is still clean and in good condition. The front desk staff was nice and the cleaning lady was friendly and did a great job. Breakfast was good but the waitress was not the nicest; however she was the only one working...

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2Thank 340cruiser
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for you review! We are currently in the middle of a couple of updates. We are almost done with the update on our guestroom bathrooms and this week we have started replacing all the guestroom carpet, which is giving it a nice fresh look! I appreciate your comments and thank you for being a loyal Hilton guest. Liz

Potomac, Maryland
Reviewed 3 weeks ago

I like Hilton hotels overall, but if I returned to this area, I would probably choose to stay at the nearby Embassy Suites instead hoping it would be better. The two things this place had going for it was that it was a 5 min walk from the workplace I was visiting as opposed to a cab being needed from...

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Thank Catsmeow3
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review and for bringing these issues to our attention. I will have these addressed immediately. We appreciate you being loyal to Hilton and hope that you will choose to give us another try! Liz

Sedro Woolley, Washington
Reviewed 4 weeks ago

I stayed here again in 2/2017 on winter vacation. Very happy to find the same Hilton Garden Inn brand perform so well with clean rooms, a good shuttle and great service. One of the things I like about this particular hotel property is the free shuttle to/from Portland International Airport. It's great not just for catching airline flights but also...

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Thank JosefAK
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the kind review and for the recommendation1 Liz

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 Northeast Airport Way, Portland, OR 97220-1080
Region: United States > Oregon > Portland
Price Range: €116 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Priceline so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite rooms are on the backside of the hotel”
 of 5 bubbles Coach5000, 17 Feb 2017 | Read review
“upper floors might be quieter, but the hotel was pretty quiet overall”
 of 5 bubbles mt188, 7 Sep 2016 | Read review
“Get on HHonors so you can check in virtually and request a high floor room.”
  • Really Nice Hilton Garden Inn Portland Airport Bed
  • Nice Little Mini Kitchen
  • Comfortable Rest Area
 of 5 bubbles JosefAK, 31 Aug 2016 | Read review
“I am not sure if a non-Hilton Honors guest has to pay for wifi; we didn't.”
 of 5 bubbles like2Ctheworld, 5 Aug 2016 | Read review
“Get upper floor away from traffic noise”
 of 5 bubbles 532leng, 21 Jul 2016 | Read review
5 of 5