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Residence Inn Portland Downtown/RiverPlace

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#25 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Portland Downtown\/RiverPlace
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674 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Portland Downtown/RiverPlace
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Showing 662: English reviews
Aberdeen, Washington
Reviewed 19 March 2014

We could not have had a better first experience in Portland than the one Residence Inn Portland Downtown/RiverPlace provided. I saw several reviews stating that the hotel was hard to find, but we punched it into our handheld navigation system & didn't have any trouble at all. In fact, we were quite surprised at how easy it was to find....

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Helpful?
1Thank clsettle
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear clsettle, Thank you very much for the great review. Our staff strives to deliver the best customer service they can, and it looks like they were able to help you in every aspect. We hope to see you next time you're in Portland! Warm regards, Christine Gottschalk Front Office Manager cgottschalk@innventures.com

Auburn, Washington
Reviewed 17 March 2014

Good Things: Our room with Kitchenette was clean, tidy and well maintained The breakfast area was large and tidy The windows of our room were well insulated (thank heavens!) Bad Things: The hotel was a misery to find When were finally got there we were told parking was $28 and "first come, first serve". Strange to have a large hotel...

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Helpful?
1Thank Nanci P
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear NanciP, Thank you for taking the time to share your thoughts on our hotel. Your feedback is an integral part of our growth, both with regards to our customer service and our team as a whole. I want to apologize about the impression you received about our parking. There are more than enough spaces for all our guests, in...

Medford, Oregon
Reviewed 12 March 2014

My mom, sister and I stayed at the Residence Inn for a girls weekend recently. The location was perfect close to everything we wanted to see and within walking distance of several great restaurants. The staff was cheerful and very helpful with directions and recommendations. The room was beautiful and the view was incredible. Overall it was an excellent hotel...

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Helpful?
Thank Katie M
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Katie M, Thank you kindly for the amazing review. Seems like our hotel was the perfect fit for your girl's night. Our staff's focus is on customer service, so they will delighted to hear their cheerfulness and helpfulness with directions made your stay so wonderful. We hope to see you for the next girl's night! Christine Gottschalk Front Office...

Hood River, Oregon
Reviewed 7 March 2014

My husband and I stayed here for business. This hotel is conveniently located to the downtown district and you can catch the streetcar in front of the hotel. The breakfast is complimentary and good. The coffee in the room and at the buffet is terrible. The rooms are very clean and the front desk was professional. The extra linens were...

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Helpful?
Thank flosser2014
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear flosser2014, Thank you for taking the time to complete a review. We are currently looking at switching coffee providers. I understand when you travel to Portland, you expect great coffee and a great microbrew, we are famous for those two things. It is a long time coming, but we are working on it. I do apologize for the additional...

Seattle, Washington
Reviewed 5 March 2014

I stayed here on a Monday night and was blown away with the service my boyfriend and I received. Front desk was always extremely friendly and helpful with questions I had. I was impressed with our room and the complimentary buffet style breakfast that was way more than your usual continental breakfast, it had many options, our bellies left happy!...

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Helpful?
Thank Mikaela G
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear MikaelaG, I'm glad to know you and your boyfriend had an excellent stay with us - "blown away by the service we were provided" is just what we like to hear. Appreciate the feedback and your patronage. Go Blazers!

Missoula, Montana
Reviewed 4 March 2014

All in all its a very good place to stay and I would recommend it. I give it 4 1/2 stars. The hotel is in good shape and is very clean. The cleaning staff does a great job. The front desk staff are very helpful and professional. The breakfast buffet is typical fare which is above the standards for the...

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Helpful?
Thank Bryan H
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Bryan H, Thank you for taking time to write a review about your stay. I am very appreciative of your comments about both our cleaning staff and front desk staff. Our goals is to provide top notch cleanliness and service which is something you can always expect from Residence Inn RiverPlace. We look forward to your return in the...

Harrisburg, PA
Reviewed 12 February 2014

I stayed here for business for 3 nights. The breakfast was excellent, tons of options. They even had wheat bagels, which is really uncommon for a hotel breakfast. I wish the weather would have been better during my stay, I didn't get to really look around the area. I did see that there is a streetcar stop in front of...

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Helpful?
2Thank cruiselover99
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear cruiselover99, Thank you for the awesome review. We are extremely proud of our breakfast, and the variety of healthy options we can offer, including wheat bagels. The last few weeks the weather has surprised the whole city, we look forward to hopefully seeing you again in the future when you can walk around and enjoy what the city has...

Singapore
Reviewed 24 January 2014

We stayed here one night on our way up from San Francisco to Vancouver BC. Wished we had more time and could stay longer. We stayed in a 2 bedrooms suite and it was so spacious. We could easily have stayed here a year and still not feel crowded. The rooms were clean and well appointed. Even though the hotel...

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Helpful?
1Thank Duke_Singapore
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear DukeUniverse, I'm thrilled to know that you wished you could have stayed with us longer! Our two-bedroom suites are the best. Safe travels and thank you for your comments.

Gig Harbor, Washington
Reviewed 14 January 2014

I stayed here for one night this past weekend with two of my kids -ages 9 and 5. When we arrived, the front desk gal was very friendly. She apologized as she took a quick call from one of the rooms during our check in. It was evident, from her end of the conversation, that the guest was unhappy about...

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Helpful?
5Thank Noinod5
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Noinod5, Thank you very much for all the kind words. Our staff thrives on delivering excellent customer service, and I appreciate you taking the time to highlight our strengths. Sounds like our hotel was the perfect fit for your family, we are glad you enjoyed your stay. I will have someone look into the temperature of the pool as...

San Francisco
Reviewed 7 January 2014

This is a newer Residence Inn and is very nice. The rooms were very clean and the staff was very helpful. They have a large breakfast area which is really needed in Residence Inns. The location is right downtown which is convenient.

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Helpful?
Thank ConstantTraveller74
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear ConstantTraveller74, We appreciate your comments and are glad that you felt our hotel was modern and up-to-date. Thank you for rating us 5 stars on cleanliness and service too! We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated Marriott Residence Inn - Portland Downtown RiverPlace hotel is in downtown Portland near the Tom McCall Waterfront Park in the South Waterfront District. This all-suite hotel is the closest hotel to Oregon Health Sciences University (OHSU) and is also near Portland State University. The Marriott Residence Inn Portland Downtown at RiverPlace is near downtown Portland's shopping and entertainment district and the hotel features their own stop on the Portland Streetcar line for convenient access everywhere. The Portland Aerial Tram is a short distance on foot as well. This downtown Portland hotel is minutes from the Oregon Convention Center and the Moda Center, home of the Portland Trail Blazers. This extended stay Marriott hotel is located less than 10 miles from the Portland International Airport and is adjacent to the Willamette River featuring accessible walking and jogging paths along the downtown Waterfront. ... more   less 

Additional Information about Residence Inn Portland Downtown/RiverPlace

Address: 2115 SW River Pkwy, Portland, OR 97201-8024
Region: United States > Oregon > Portland > Downtown
Price Range: €148 - €343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Downtown/RiverPlace 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Residence Inn Portland Downtown / Riverplace Hotel Portland
Portland Residence Inn
Hotel Style:
#16 Business Hotel in Portland
#19 Green Hotel in Portland
#25 Family Hotel in Portland
#45 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Portland Downtown/RiverPlace staff and other travellers.
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Questions? Get answers from Residence Inn Portland Downtown/RiverPlace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a fee for parking each night. Pricey but we paid for safety of the vehicle.”
 of 5 bubbles 186janessac, 1 Jan 2017 | Read review
“Water view is obscured by highways and that side of hotel has additional noise.”
 of 5 bubbles 812841, 24 Nov 2016 | Read review
“Ask for a River View”
 of 5 bubbles 107joep, 9 Nov 2016 | Read review
“6th floor is the top floor”
 of 5 bubbles 45MariaL, 16 Oct 2016 | Read review
“Don't pay for parking. You can park on the street for free from 7pm-8am.”
 of 5 bubbles 840andrewf, 13 Sep 2016 | Read review
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