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Residence Inn Portland Downtown/RiverPlace

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#21 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Portland Downtown\/RiverPlace
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670 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Portland Downtown/RiverPlace
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Showing 659: English reviews
Hood River, Oregon
Reviewed 7 March 2014

My husband and I stayed here for business. This hotel is conveniently located to the downtown district and you can catch the streetcar in front of the hotel. The breakfast is complimentary and good. The coffee in the room and at the buffet is terrible. The rooms are very clean and the front desk was professional. The extra linens were...

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Helpful?
Thank flosser2014
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear flosser2014, Thank you for taking the time to complete a review. We are currently looking at switching coffee providers. I understand when you travel to Portland, you expect great coffee and a great microbrew, we are famous for those two things. It is a long time coming, but we are working on it. I do apologize for the additional...

Seattle, Washington
Reviewed 5 March 2014

I stayed here on a Monday night and was blown away with the service my boyfriend and I received. Front desk was always extremely friendly and helpful with questions I had. I was impressed with our room and the complimentary buffet style breakfast that was way more than your usual continental breakfast, it had many options, our bellies left happy!...

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Helpful?
Thank Mikaela G
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear MikaelaG, I'm glad to know you and your boyfriend had an excellent stay with us - "blown away by the service we were provided" is just what we like to hear. Appreciate the feedback and your patronage. Go Blazers!

Missoula, Montana
Reviewed 4 March 2014

All in all its a very good place to stay and I would recommend it. I give it 4 1/2 stars. The hotel is in good shape and is very clean. The cleaning staff does a great job. The front desk staff are very helpful and professional. The breakfast buffet is typical fare which is above the standards for the...

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Helpful?
Thank Bryan H
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Bryan H, Thank you for taking time to write a review about your stay. I am very appreciative of your comments about both our cleaning staff and front desk staff. Our goals is to provide top notch cleanliness and service which is something you can always expect from Residence Inn RiverPlace. We look forward to your return in the...

Harrisburg, PA
Reviewed 12 February 2014

I stayed here for business for 3 nights. The breakfast was excellent, tons of options. They even had wheat bagels, which is really uncommon for a hotel breakfast. I wish the weather would have been better during my stay, I didn't get to really look around the area. I did see that there is a streetcar stop in front of...

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Helpful?
2Thank cruiselover99
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear cruiselover99, Thank you for the awesome review. We are extremely proud of our breakfast, and the variety of healthy options we can offer, including wheat bagels. The last few weeks the weather has surprised the whole city, we look forward to hopefully seeing you again in the future when you can walk around and enjoy what the city has...

Singapore
Reviewed 24 January 2014

We stayed here one night on our way up from San Francisco to Vancouver BC. Wished we had more time and could stay longer. We stayed in a 2 bedrooms suite and it was so spacious. We could easily have stayed here a year and still not feel crowded. The rooms were clean and well appointed. Even though the hotel...

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Helpful?
1Thank Duke_Singapore
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear DukeUniverse, I'm thrilled to know that you wished you could have stayed with us longer! Our two-bedroom suites are the best. Safe travels and thank you for your comments.

Gig Harbor, Washington
Reviewed 14 January 2014

I stayed here for one night this past weekend with two of my kids -ages 9 and 5. When we arrived, the front desk gal was very friendly. She apologized as she took a quick call from one of the rooms during our check in. It was evident, from her end of the conversation, that the guest was unhappy about...

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Helpful?
5Thank Noinod5
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Noinod5, Thank you very much for all the kind words. Our staff thrives on delivering excellent customer service, and I appreciate you taking the time to highlight our strengths. Sounds like our hotel was the perfect fit for your family, we are glad you enjoyed your stay. I will have someone look into the temperature of the pool as...

San Francisco
Reviewed 7 January 2014

This is a newer Residence Inn and is very nice. The rooms were very clean and the staff was very helpful. They have a large breakfast area which is really needed in Residence Inns. The location is right downtown which is convenient.

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Helpful?
Thank ConstantTraveller74
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear ConstantTraveller74, We appreciate your comments and are glad that you felt our hotel was modern and up-to-date. Thank you for rating us 5 stars on cleanliness and service too! We hope to see you again soon.

Vancouver Canada
Reviewed 5 January 2014

We stayed four nights in, Dec 28/13 to Jan 02/14 in room 821. As soon as we opened the door, my heart sank. Before us was a bleak, tiny room with an odor reminiscent of cat urine. The room was tiny, the furniture (what there was of it) worn and shabby. One wall of the living room was completely bare,...

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Helpful?
5Thank chromatophore
Christine G, Front Office Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear chromatophore, My apologies your stay was less than satisfactory. I appreciate you taking the time to provide us with detailed feedback so that we may improve our future performance. I am glad we were able to resolve things after the fact, and please do not hesitate to contact me directly the next time you travel to Portland. Take Care,...

Maple Valley, Washington
Reviewed 4 January 2014

We have stayed at this property twice, while I attended conferences in Portland, in May of 2013 and in summer of 2011. Both times we have taken our family with us. Our last visit we had all 3 children along. You have to overlook the highway that is above. It is loud when in the parking lot out back (and...

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Helpful?
1Thank Sarah K
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Sarah K, Thank you for being a loyal guest at our hotel. Our Riverfront location does mean that many bridges are also in view but the triple-pane windows are the secret that allow our guests to rest quietly! I agree that our indoor pool is one of our best amenities and I'm glad to know that you and the...

California
Reviewed 1 January 2014

When we drove up to the hotel we were excited that it looked like a nice, newer facility. While the place seems to be maintained well, it felt worn out a bit, especially our room. Perhaps our expectations were too high for the property, but we felt that the hotel was nice, but nothing special. In addition, while the breakfast...

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Helpful?
1Thank michael_in_irvine
Brenda A, General Manager at Residence Inn Portland Downtown/RiverPlace, responded to this review

Dear Michael in Irvine, Thank you for your comments and your appreciation of our Riverfront location at Residence Inn RiverPlace. Our hotel will be receiving upgrades in the fall of 2014 and we hope you will give us a try again the next time you visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The newly renovated Marriott Residence Inn - Portland Downtown RiverPlace hotel is in downtown Portland near the Tom McCall Waterfront Park in the South Waterfront District. This all-suite hotel is the closest hotel to Oregon Health Sciences University (OHSU) and is also near Portland State University. The Marriott Residence Inn Portland Downtown at RiverPlace is near downtown Portland's shopping and entertainment district and the hotel features their own stop on the Portland Streetcar line for convenient access everywhere. The Portland Aerial Tram is a short distance on foot as well. This downtown Portland hotel is minutes from the Oregon Convention Center and the Moda Center, home of the Portland Trail Blazers. This extended stay Marriott hotel is located less than 10 miles from the Portland International Airport and is adjacent to the Willamette River featuring accessible walking and jogging paths along the downtown Waterfront. ... more   less 

Additional Information about Residence Inn Portland Downtown/RiverPlace

Address: 2115 SW River Pkwy, Portland, OR 97201-8024
Region: United States > Oregon > Portland > Downtown
Price Range: €126 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Downtown/RiverPlace 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Residence Inn Portland Downtown / Riverplace Hotel Portland
Portland Residence Inn
Hotel Style:
#16 Business Hotel in Portland
#19 Green Hotel in Portland
#25 Family Hotel in Portland
#45 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Portland Downtown/RiverPlace staff and other travellers.
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Texas
5 months ago
over a year ago
Kissimmee, Florida

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Questions? Get answers from Residence Inn Portland Downtown/RiverPlace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water view is obscured by highways and that side of hotel has additional noise.”
 of 5 bubbles 812841, 24 Nov 2016 | Read review
“Ask for a River View”
 of 5 bubbles 107joep, 9 Nov 2016 | Read review
“6th floor is the top floor”
 of 5 bubbles 45MariaL, 16 Oct 2016 | Read review
“Don't pay for parking. You can park on the street for free from 7pm-8am.”
 of 5 bubbles 840andrewf, 13 Sep 2016 | Read review
“Any room that doesn't face the freeways will be good”
 of 5 bubbles randymci, 12 Sep 2016 | Read review
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