Overall a great stay. Rooms are exceptional--about a half notch below a Four Seasons! Very clean, modern, well maintained. Luxurious bathroom. Efficient elevator. Staff was all very nice. Ended on a sour note with trying to grab breakfast on departure morning. ONE guy doing everything in restaurant, and not doing it very well. Almost walked out, it took so long. Food was just average when it arrived. Stay here, but eat elsewhere!
Everyone was extremely friendly and helpful. Will definitely consider staying here again. The brussels sprouts at Swine were phenomenal. Valet parking was very responsive and quick. The only issue is the location. Downtown Portland has lost some of its vibrancy.
We have stayed here several times now and they never disappoint. Staff is lovely and so helpful. Location of the hotel is great and within walking distance to shopping, restaurants and the stadium! Will definitely be returning on our next trip to Portland.
Great hotel with great value. Perfect location, walkable area, great staff from front desk, valet, to restaurant at Taylor Tavern. Rooms spacious, clean, and great amenities—pump bottles of shampoo, conditioner and body which smelled delicious! We will stay again!
The staff was friendly and helpful. Before checkin they upgraded our room to a higher floor due to potential construction on the street that might have been loud at night. Rooms were very clean and comfortable, especially the beds. The food and drinks were great at the bar. Location was walkable to many stores and restaurants.
The staff was really courteous and helpful - luggage porter and valet attendants, front desk, manager, etc. Lobby is clean and nice. Restaurant and bar were open and busy... we had some of our best drinks in Portland at both establishments. Neighborhood is quiet and still recovering from the pandemic, as are most urban areas. We were alert at all times, but felt safe in the hotel. The room left much to be desired. The toilet was dirty (thank goodness I brought clorox/lysol wipes with me). The bathroom floor and carpet had permanent stains, and showed their age. Everything else seemed to be wiped down properly. Bedsheets seemed clean, but were wrinkled and pilled up. We also found three small, thin hairs on one of the beds under the top cover... did housekeeping accidentally leave hair behind while making up the bed or did housekeeping fail to change the sheets and simply remade the bed? The pillows looked crisp and clean. The A/C was so old and so loud. It woke us up every time it turned on and we are not the types who are usually bothered by those sounds. It is the loudest A/C in a hotel room based on the last several years of travels. The water trickling from the condenser also kept us up. And the worst part - the A/C vents could not be moved and the air blew at our heads on both queen beds. We needed to use the extra pillows to block the draft in order to sleep. 15 min stroll to Powell's City of Books. There's a Target just 2 blocks away. 10 min walk to a couple of good coffee shops and 15 min walk to Cheryl's on 12th for breakfast. It is also about a 20 min walk to Dan and Louis Oyster Bar.…
We stayed here 2 nights for a wedding. It is very convenient to Uber everywhere from here. The staff was so very helpful and kind. Aika, Kuba and Derrick at the front desk were amazing and so very patient. Our room was palatial with an amazing view of the city! We were able to walk all over down town and saw a lot of sights. The cleaning staff was so very nice and helpful. ( especially Francisco and Tatiana) I also used the gym. Very clean! The parking garage just 1 block up from the hotel was super safe and provided 24 hour security. We would definitely give this hotel a 10 out of 10 and will go back if we ever need to stay in Portland again!
Really nice hotel, very clean and love the gym, they have a peloton which I ride daily so that was an awesome touch. Food was really good, service was fast and accommodating, also everyone was extremely friendly.
overall good experience (as good as it can be in the warzone of downtown Portland). Pillows were pretty uncomfortable but the room was fine. Location very central. Quick access to other points in downtown or nearby
The Room, the Staff & the cleanliness was perfect! That is basically what we travelers look for!!! We enjoyed our stay very much!!I would have liked to stay longer & be able to enjoy their Food in their Restaurant! Thank you!!