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Room was super clean and has everything you need for a comfortable & quiet stay.
Nice morning breakfast available with a very nice selection of goodies.
I booked the room for 3 days and finished up business in 2 days, went to the desk after...More
This is a comfortable hotel, which I found to be nice and clean. It is also in a good location, especially heading north on I-5. I had a little trouble with checking in and checking out, but Rick made it good. Nice breakfast. One caution:...More
Thank Doy G
Response from Nerissa M, Guest Relations Manager at Comfort Suites SouthwestResponded 3 weeks ago
Thank you for your high rating of our hotel and for taking the time to share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We...More
Convenient location right off the freeway. However, many things needed fixing and it was old. Reasonably comfortable and clean. The breakfast was a literal feeding frenzy. Hot water for tea ran out and wasn't replaced. Food disappeared within minutes of being put out, and then...More
Response from Nerissa M, Guest Relations Manager at Comfort Suites SouthwestResponded 8 July 2018
Thank you for sharing your perspective of our hotel’s accommodations and services! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. I regret to hear of
your dissatisfaction with...More
We stayed here for two nights and found our room very comfortable and quiet. The room temperature was good, the muted traffic noise drowned out by the AC fan, and the bed very comfortable. The split room suite was very conducive to family conversation with...More
Response from Nerissa M, Guest Relations Manager at Comfort Suites SouthwestResponded 26 June 2018
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay Comfort Suites Southwest Hotel. It is so rewarding to hear that we were able to provide a comfortable and...More
The moment I turned on the wall heating unit an extremely foul odor came out. It lingered as the unit remained on and was so bad we had to turn the heater off and endure the cold night without heating. It was a very unfortunate...More
Thank Matthew S
Response from Tina M, Guest Relations Manager at Comfort Suites SouthwestResponded 12 April 2018
Dear Matthew S,
I am so sorry to hear about the difficulties that you experienced with the heating unit and to assure you that this inconvenience has been
addressed thanks to your feedback. Your comments will help us to recognize our strengths and improve upon...More
Well, I don't know about AMTRAK but the Portland light rail is a few minutes from this hotel via Uber or Lyft. This hotel doesn't provide pickup at the light rail station. Sorry I couldn't be more help.