The Porter Portland, Curio Collection By Hilton
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Porter Portland, Curio Collection By Hilton
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#42 of 159 hotels in Portland
Location
Cleanliness
Service
Value
Welcome to The Porter Portland, Curio Collection by Hilton, perfectly located in one of America's most walkable cities. Rising 16 stories above the thriving Fountain District, our Portland hotel is steps from premier shops, popular restaurants and Keller Auditorium and just 2 blocks from Tom McCall Waterfront Park. OHSU Hospital and Legacy Good Samaritan are conveniently close. The MAX Light Rail station is a quick stroll for any travels to Greater Portland. Guest rooms are stunning, rustic and modern with complimentary WiFi, a 55-inch TV, mini-fridge, a coffeemaker with local teas and coffees, and cozy extras like plush robes and slippers. Upgrade for floor-to-ceiling windows and views of the Willamette River and Cascade Mountains, or book a suite with a separate living area, dining table and wet bar for entertaining. Hotel restaurants blend indulgence with Portland's love for the outdoors.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness classes
Restaurant
Snack bar
Rooftop bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Rooftop terrace
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
142Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
1355 SW 2nd Ave, Portland, OR 97201
Getting there
Car HireSee all Portland car hire
514Reviews9Q+A37Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We got to the hotel early was not expecting to check in yet. We asked if we could drop our bags and they took our bags. We returned around 3:30-4:00pm and was able to check in. The employee Marco was not friendly and there was no sense of hospitality from him. I had previously done my research and knew we could get the breakfast vouchers for our stay. I had to ask another employee about it and finally was able to get them. I was not thanked for being a Gold member, none of the criteria of a normal Hilton hotel was completed. Our room was nice so we really liked it. We went down to the pool and it was foggy. We wanted to swim but it looked dirty so we passed. The lounge upstairs was cool and great views. We left Saturday morning for they day and returned around 4:00pm expecting our room to be clean or at least the bed made. Nothing was done, as soon as we laid down housekeeping knocked for service and at that point it was too late. We were tired and didn’t care about service anymore. I love hiltons and will continue to stay. Just won’t recommend this one to family and friends.…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Gorgeous hotel in a quiet and peaceful part of Portland. Within walking distance of riverfront and lots of great restaurants in all directions. Rooms and hallway have great design and uniqueness. Fantastic customer service. Great pool (and meditation area) and cafe. It will be an exceptional hotel when restaurants/bars reopen.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is beautiful and pleasing to the eye. This was an overnight stay on a Friday night. Room wasn't ready, there was a lobby full of customers waiting for their room. We had our baggage held while we went to dinner. The morning of my stay I sent a message to the hotel asking for towels etc for three to avoid having to call later. Room appeared clean but wasn't stocked, no water etc, so I ended up having to call. Went up to the top floor to the XPort Bar and Lounge. It is beautiful with great views. Waited for about 10 minute for a waiter. We were asked to leave, in the kindest way, because I had my child with me after 8:30pm. The coffee shop adjacent to the lobby wasn't open until they found someone available to work there. I hope that went well for them. Valet was quick in getting my car the morning of checkout. The staff was very friendly and handled the stress well. I feel housekeeping is understaffed, they need more help in order for them to do their jobs. I appreciate the clean room. I would still consider staying there again.…
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was in a parking garage bind and James from the valet went above and beyond to help me out. Really just depending on the kindness of strangers with that sort of thing! Room was so nice and rooftop is a definite scene. Coffee shop next door was a great way to start the morning.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here a couple of nights in July. I am not satisfied with my stay. First, my room was not ready on time. I was not appreciated as a Hilton Diamond member while checking in. The check in process took lots of time and I had inquire about my benefits. Hotel staff seems incompetent. Rooms are not cleaned properly. I found a lot of dust. See the included picture of the night stand. As a Diamond member I received food and beverage credits. I could not spend them. There is only a coffee shop in the hotel. The service is slow and there are no healthy or appealing options for breakfast. I ended up having breakfast outside of the hotel.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Hi 921adriank, Firstly, I want to thank you for being a Hilton Diamond Member and please accept my apologies that my team did not provide you with the recognition that you deserved. I will personally train each and every team member again to ensure that this is not repeated. We are working hard to bring on additional food and beverage options for our guests and I truly appreciate your patience as we work through the process. Kind regards, Matt and The Porter Team
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The hotel has a nice lobby and a pretty nice seating area. The hotel room was clean however only one pillow per person seemed ‘basic’. The barn doors to the bathroom had a 2 inch gap on side in which person in bathroom is visible. Another review said no insulation to in terms of bathroom acoustics, this is true. My two teen boys thought it was funny and made for many jokes but I was not amused. We only had 2 sets of towels for the 4 of us and when we asked for another two, they were not delivered until 12 hours later despite asking multiple times. Hotel seemed quiet, we hardly heard anyone in the halls. Location is great, we parked at the garage across the street, much cheaper than parking at hotel itself. Worked for us as we didn’t need in and out service for the car as we waked everywhere. Lots of eateries in the area, felt safe walking.…
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Hi L3776UPnikkip, Thanks for your constructive feedback of your recent stay with us. Please accept my apologies that the design of the bathroom doors were not to your liking and that there was a challenge with a towel delivery. We'd love to welcome you and your family back for a better experience when your travels bring you back to The City of Roses. All my best, Matt and The Porter Team
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Shout out to Adi, a bellman/valet at The Porter, Portland. So efficient, friendly and welcoming. We arrived early and after a VERY LONG DRIVE. His patience, knowledge and smile was a perfect way to begin our Portland stay. Hopefully you'll be lucky enough to have his help upon your arrival!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Hi stenhauss, Thanks for the great review and for the "shout out" to Adi! I am so pleased that you had a memorable stay with us and we can't wait to welcome you back. Kind regards, Matt and The Porter Team
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- We asked the front desk multiple times for additional towels & toiletries (since there was 1 set for 4 people) and never got them despite being assured they would be delivered ASAP. We had to go down again and manually pick them up for ourselves - Bathroom set up was awful with no acoustic or visual insulation - Pool was cold and dirty (not enough chlorine) and there were no towels (despite us asking at the front desk) - Sauna & steam room were closed
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Hi Lukec299, Thanks for the feedback and please accept my apologies for the issue with receiving extra towels and amenities. Thanks for your patience as we worked through the challenges with our pool and sauna; this area is back to perfect operations. I'd love to welcome you back for a better experience in the future. Kind regards, Matt and The Porter Team
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The Porter is a beautiful hotel, no doubt about it - but looks can be deceiving. There are practically NO on site amenities aside from a rooftop lounge with insanely overpriced drinks and sub-par service and a broken down swimming area featuring an out of service hot tub and sauna and a murky pool that I didn't even want to put my body in. I can't believe I paid $575 for a weekend there just to be duped and let down. When I reached out to Hilton about my incredibly disappointing stay, they were apathetic and didn't offer any kind of compensation. I will never visit The Porter, or any other Hilton properties ever again.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Dear Jneuen89, Thanks for staying with us and for your feedback. Please accept my apologies for the challenges experienced at our pool and sauna. We work tirelessly to keep these amenities working their best and rest assured we have corrected the issues noted. I am saddened to hear that you did not enjoy your Xport experience. I'd love a chance to discuss your stay with us further and please feel free to give me a call at your convenience. Kind regards, Matt and The Porter Team
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one of the best hotel in portland. 10/10 for all categories cleanliness professionalism organized and even their valet parking is great! shout out to (grace) cannot explain how great this hotel. deserves it all
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matt Bernard, General Manager at The Porter Portland, Curio Collection By Hilton
Responded 1 week ago
Hi DebroaHJ, Thanks so much for the amazing 5 bubble review of The Porter here on TripAdvisor. I am thrilled that you had a wonderful experience with us and we can't wait to welcome you back! All my very best, Matt and The Porter Team
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PRICE RANGE
US$190 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
297
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Claim Your Listing Frequently Asked Questions about The Porter Portland, Curio Collection By Hilton
Which popular attractions are close to The Porter Portland, Curio Collection By Hilton?
Nearby attractions include Oregon Historical Society (0.5 km), Keller Auditorium (0.2 km), and Tom McCall Waterfront Park (0.3 km).
What are some of the property amenities at The Porter Portland, Curio Collection By Hilton?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Porter Portland, Curio Collection By Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Porter Portland, Curio Collection By Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Porter Portland, Curio Collection By Hilton?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Porter Portland, Curio Collection By Hilton?
Conveniently located restaurants include Q Restaurant & Bar, Higgins Restaurant and Bar, and Luc Lac Vietnamese Kitchen.
Are there opportunities to exercise at The Porter Portland, Curio Collection By Hilton?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does The Porter Portland, Curio Collection By Hilton have an airport shuttle?
Yes, The Porter Portland, Curio Collection By Hilton offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Porter Portland, Curio Collection By Hilton located near the city centre?
Yes, it is 0.4 km away from the centre of Portland.
Are any cleaning services offered at The Porter Portland, Curio Collection By Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Porter Portland, Curio Collection By Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.