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Courtyard by Marriott Portland City Center

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550 SW Oak St, Portland, OR 97204-1700
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Traveller (285)
Room & Suite (33)
Dining (11)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Portland City Center
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 160 hotels in Portland
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Restaurant
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, German, Japanese
Hotel links
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1199Reviews13Q+A100Room tips

Reviews
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Zarqua wrote a review Aug 2022
San Diego, CA28 contributions32 helpful votes
The hotel itself, front desk staff, restaurant, and rooms are fabulous. The price was great for all that. Really impressed with the size of the room, the bathroom, the décor, the amenities, quality, look/feel, service, etc. That was the highlight for my trip, and if this hotel were located somewhere else, I'd come here every time. That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he "hoped" he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course... I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.
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Date of stay: August 2022
Rooms
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Room Tip: Any room will be excellent - they are huge and very nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Katie Ortiz, Guest Services / Front Office at Courtyard by Marriott Portland City Center
Responded 4 weeks ago
Zarua, Thank you for taking the time to let us know about your recent experience while staying with us at the Courtyard Marriott City Center. I'm delighted to see you enjoyed the hotel itself, front desk staff, and the room you stayed in! I'm disappointed to see your experience with our valet parking. I can absolutely understand your frustration and concerns while your vehicle was out front after your arrival. I will be sharing your experience and sentiment with the valet manager to ensure we're able to park cars more quickly but also to ensure the staff has better support. Thank you again for your valued feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabethfirst wrote a review Aug 2022
California94 contributions69 helpful votes
Hotel's Favourite
Tina at the front desk was warm, welcoming, and accommodated our request for an early check-in and late check-out. We got a quiet room as requested, had a comfortable bed, and slept extremely well. There was no microwave or rubber bathtub mat, but upon request the front desk sent up both immediately. There was a problem with the in-room safe, and the engineer came up immediately to change the battery. I’ve never experienced such fast problem resolution in a hotel. The fitness center was clean and had a good variety of machines. The laundry room had 2 washers and 2 dryers. Breakfast was not included, but you can buy snack items at the front desk. For the rate we paid, we got excellent value and will stay again our next time in Portland.
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Date of stay: August 2022
Value
Service
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Room Tip: The fitness center is on the 3rd floor and has a sign asking people not to drop weights because...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ray L wrote a review Jun 2022
Raymond, Washington4 contributions
Hotel and staff were very pleasant. TDY to Portland for Rose Festival and if I lived in that city I would be embarrassed. Crime, homeless and drugs everywhere. I will never be back. As I stated the hotel was nice, if I could have just stayed in room.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alison Perlick, General Manager at Courtyard by Marriott Portland City Center
Responded 24 Jun 2022
G6012PDray! We appreciate you taking the time to share your experience, and thank you for the complement regarding our hotel and team. I am sorry to learn of your experience in our city. Portland is making some progress towards getting back on track, and we will continue to help support the efforts within our community. Thank you again for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kindra F wrote a review Jun 2022
13 contributions13 helpful votes
We weren’t actually able to stay here because they couldn’t accommodate my SUV with the Thule box on top of it. The hotel website & every review I read said the hotel had valet parking. However, no one said anything about there being a height limit. We arrived, checked in and they tried to accommodate my car but it wouldn’t fit. Unfortunately, we had to check out and find another location to stay. The best part of this whole frustrating experience was the customer service we received from Tamara. She was beyond helpful, even calling other properties to see about their parking situation and offering advice on where to look given our travel plans. She made a stressful situation much better by her amazing customer service. We were able to check out with no penalty and stay at another property. Thanks Tamara!
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Valet parking is in a garage with a 7ft. height limit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alison Perlick, General Manager at Courtyard by Marriott Portland City Center
Responded 21 Jun 2022
324kindraf, Thank you for taking the time to share your recent experience. We sincerely apologize for the inconvenience of not being able to accommodate your vehicle. As a downtown property, our parking garage does have a very limited amount of spaces that can house vehicles taller than 7 feet. We appreciate hearing that Tamara was able to assist with locating hotel that had a parking option that met your needs. Once again, we value your feedback and hope to have the opportunity to serve you when your travels bring you back to the Portland area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather K wrote a review Jun 2022
Kelowna, Canada29 contributions2 helpful votes
Nice hotel in a central location, you need a key card to get in through the main doors (day and night) for security purposes, so that tells you a bit about the area. The in out privilege's of the $45/day valet parking was convenient, however if you don't need it, there is a lot half a block down that is only $15/day (compared to the $30 one they tell you that is across the street). The Front Desk Manager was very helpful and accommodating. The room was huge and beds were comfortable, however there was no fan in the bathroom and the shower curtain was dollar store quality and ripped immediately when pulling it back. Otherwise it was a good stay.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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wheatgrower wrote a review Mar 2022
Issaquah, Washington705 contributions19 helpful votes
I had a terrific visit to this hotel. It's been several years since I was last here. The location was terrific for a show at Roseland Theater. Everyone on the staff was so helpful, especially Tamara. She was the most helpful person I have ever encountered at a hotel. The room was nice. I haven't stayed downtown Portland for a while due to the cost of parking but I got a good rate on the room so it wasn't as painful. I will definitely stay here again.
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ViciousTrollop1 wrote a review Sep 2021
Astoria, New York48 contributions54 helpful votes
This hotel was great - our room was HUGE and it was just a regular room. Valet parking was very convenient and the woman that was in charge of the valet parking (I wish I remembered her name) was so nice and helpful! Considering the part of town we were in the room was remarkably quiet. Location couldn't be better (short walk to everything including Voodoo Donuts) but I have to say Portland has really taken a turn for the worst since I was there last - so many homeless people everywhere in tents, garbage everywhere, etc. Luckily the hotel requires a key card even to get into the lobby so that was very nice (though sad such a thing is required). Overall great hotel - I would definitely stay there again if I ever am in Portland.
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Date of stay: August 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Alison Perlick, General Manager at Courtyard by Marriott Portland City Center
Responded 30 Sep 2021
ViciousTrollop1, Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay with us, and we appreciate all of your positive feedback regarding our rooms and staff. We will continue to do our part to help support our community and be active members in helping to improve our city. We look forward to welcoming you back whenever your travels bring you to the area. Thanks again, Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathan S wrote a review Aug 2021
1 contribution
hard to beat the location you’re so close to so much to do, the staff is super friendly and will help you with whatever you need. Valet out front was a bit busy when we arrived but they were super helpful in getting us a spot to park and unload. Definitely recommend staying here especially for the price.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alison Perlick, General Manager at Courtyard by Marriott Portland City Center
Responded 30 Sep 2021
Nathan S, Thank you for sharing your positive experience. We are glad that you enjoyed our helpful staff. Our goal is always to provide exceptional service, and we value your feedback. We look forward to having you stay with us in the future. Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larry C wrote a review Jul 2021
USA447 contributions719 helpful votes
The hotel is not new but still in great condition. Great and nice friendly staff, nice, clean, comfortable, and safe with front doors locked 24/7. You need your room key to get in at any time of the day or night. I liked that. Priced quite well for being right in the middle of downtown Portland. Clean comfortable rooms and we would definitely stay again.
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Date of stay: July 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alison Perlick, General Manager at Courtyard by Marriott Portland City Center
Responded 30 Sep 2021
Larry C, Thank you for sharing your experience and providing all of the positive comments regarding your stay. We are happy that you found value with our central location. We look forward to having you stay with us again in the future! Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rtpana wrote a review Jul 2021
Cary , NC405 contributions248 helpful votes
First, the desk staff and the other personnel in the lobby (security, valet) were lovely, cheerful and eager to please. Our room (1106) was super quiet. Location was very central and would have been great 2 years ago but now a little challenging. However, we grew up in NYC and walked everywhere plus public transport was very close. The room itself was comfy and needed a refresh but everything worked fine.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: We took the Underground Donut tour through Viator and it was amazing. Cheryl’s on 12th had a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$157 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott portland city hotel portland, courtyard portland city center
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
256
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Frequently Asked Questions about Courtyard by Marriott Portland City Center
Which popular attractions are close to Courtyard by Marriott Portland City Center?
Nearby attractions include Powell's City of Books (0.4 km), Portland Center Stage at The Armory (0.4 km), and Living Room Theater (0.4 km).
What are some of the property amenities at Courtyard by Marriott Portland City Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Portland City Center?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Courtyard by Marriott Portland City Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Courtyard by Marriott Portland City Center?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Courtyard by Marriott Portland City Center?
Conveniently located restaurants include Mucca Osteria, Mother's Bistro & Bar, and Pine Street Market.
Are there opportunities to exercise at Courtyard by Marriott Portland City Center?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard by Marriott Portland City Center located near the city centre?
Yes, it is 0.6 km away from the centre of Portland.
Are any cleaning services offered at Courtyard by Marriott Portland City Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard by Marriott Portland City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard by Marriott Portland City Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.