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Benson Hotel

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#19 of 138 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Benson Hotel
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1,960 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
Reviewed 8 August 2015 via mobile

My wife and I stayed in The Benson for her work conference. It is a very nice hotel in a great location. From the doormen in derby hats, to the dark wood paneling of the large lobby, to the hallways reminiscent of The Shining, this is a grand old hotel. Nice old, not ratty old. Our room was on the...

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Helpful?
1Thank Chris E
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for providing a detailed review of your recent stay at The Benson. We appreciate your compliments about our well-appointed guest rooms and historical charm. We will certainly take your feedback into consideration for future planning. We are glad that you enjoyed your overall stay.

Upland
Reviewed 7 August 2015

I have stayed at The Benson several times in the last few years. The staff has been very courteous and efficient. The rooms are well appointed and the location is within walking distance of Pioneer Square and downtown Portland. Great restaurants in the area and many activities. There is a very convenient and affordable shuttle to the airport that stops...

Review collected in partnership with Coast Hotels
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Thank 454nanetteb
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for being a repeat guest at The Benson. This is one of the highest compliments we can receive. We look forward to seeing you again in the future!

Napa, California
Reviewed 6 August 2015 via mobile

Incredible hotel stay! The lobby was beautiful with great chandeliers and a lovely restaurant. Staff was friendly and helpful with recommendations. The hotel is right downtown so you are able to walk to a large variety of shops and restaurants. I recommend the restaurant called The Original just a block away, great food! Parking garage across street $23 or in...

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Thank Karen G
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to share your recent experience at The Benson. We are pleased to see that our team made recommendations during your recent stay. It is great to see that you found our room well-appointed and that you will be back again in the future. Thank you for selecting The Benson.

Mishawaka
Reviewed 5 August 2015

When you walk into the lobby of the BENSON HOTEL, you know you are in a first class elegant hotel. The woodwork, chandeliers, and first class atmosphere gets your attention. The hotel may be 102 years old, but it is nicer than some that are only 50-60 years old, as you can tell it has been well maintained. The rooms...

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Helpful?
Thank Keith Y
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your kind words and 5-star review. We are pleased to see that you enjoyed our historical elegance and that our rooms met your expectations. We appreciate your positive feedback and look forward to seeing you back at The Benson again soon.

Knoxville
Reviewed 5 August 2015

The staff and the rooms were excellent. The hotel location is terrific for traveling on the mass transit system. A car is not necessary. Staff was very helpful with tips on logistics. Highly recommend.

Review collected in partnership with Coast Hotels
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Thank donandlizw
Ron G, General Manager at Benson Hotel, responded to this review

We are happy that our central location and nearby transit options suited your needs during your recent stay. Thank you for sharing your 5-star experience at The Benson. We hope that you will choose us again the next time you are vacationing in Portland.

Brewster, Massachusetts
Reviewed 4 August 2015

When you walk into the Benson, you are surrounded by charm and a sense of history! The location is great! Many sights and restaurants are within walking distance. The staff was friendly and very helpful....as it was our first trip to Portland! We appreciated the way they made our stay so pleasant!

Review collected in partnership with Coast Hotels
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Thank Carolyn R
Ron G, General Manager at Benson Hotel, responded to this review

It is great to see that our historical charm won you over during your recent stay. We are also pleased to learn that our staff could offer their knowledge of the area and contribute to your exciting first-time stay in Portland. Thank you for taking the time to share a review.

San Francisco
Reviewed 4 August 2015

Location was amazing...walking distance to shopping, sites, and restaurants. Staff was professional and efficient. Beautiful chandeliers, old world decor in the lobby. This was a busy hotel during the weekend we stayed with tour group and wedding party. Only very minor inconvenience was the slow and small elevators. 2 queen beds in the room worked well for our family of...

Review collected in partnership with Coast Hotels
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Thank doradiegoboots
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to write a review. We are glad to hear that you enjoyed our historical elegance and the professionalism of our staff. At The Benson, we do our best to ensure guests enjoy their stay from check-in to checkout and are glad to see that we met your expectations.

Sierra Madre, California
Reviewed 2 August 2015

Truly a classic, majestic and beautiful hotel in Portland. Excellent location as it is walking distance to Mother's Bistro :-)! The service was excellent with genuine and accommodating staff. I'm not one for over indulgent service. They take care of what you need and offer solutions to any problems that may arise. This is what provides a relaxing and pleasant...

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Thank Krikor D
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to see that our beautiful property, central downtown location, and excellent staff made your recent stay at The Benson a 5 star experience. Thank you for sharing a review.

Portland
Reviewed 31 July 2015

Dog friendlu hotel! I would recommend this hotwl to all friends travel with their pets. Also, the location is great. Peral district, food truck, Powell bookstore and a lot of good restaurants are within walking distance. You don't even need to drive once you check in.

Review collected in partnership with Coast Hotels
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Thank Ashley P
Ron G, General Manager at Benson Hotel, responded to this review

We are glad that our pet friendly accommodations at The Benson allowed you to bring your furry pal on your recent visit. Thank you for taking the time to write a review.

Dallas, Texas
Reviewed 31 July 2015

We spent a couple of nights here and were very disappointed. The rooms are very small and so are the bathrooms. That bathroom also smelled a bit musty and my wife is very sensitive to that. The $35.00 valet parking fee also added to the cost - no other choice. Also, this is not the best area of town -...

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Thank jfox43
Ron G, General Manager at Benson Hotel, responded to this review

We are sorry to see that you were disappointed with your recent stay. We would like the opportunity to discuss your recent stay in further detail offline.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: €172 - €339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
22 questions
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4 days ago
Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Domme, France
1 month ago

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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were able to upgrade to King Jr. Suite providing Couch & Coffee Table along with "bar" space making it a great room for two couples to have pre-event drinks.”
 of 5 bubbles robinhJ8884NM, 20 Mar 2017 | Read review
“.beautiful and comfortable with great view. ”
 of 5 bubbles 998clintons, 13 Mar 2017 | Read review
“Stay away from the Presidential or Grand Suite as they are under the laundry room and you feel vibration from the equipment in the room”
 of 5 bubbles bb459, 9 Mar 2017 | Read review
“When checking in, ask for the type of mattress: Tempurpedic or Beauty Rest Black. Also, want a tub?, ask for it.”
 of 5 bubbles Randy-CynthiaD, 8 Mar 2017 | Read review
“Ask ahead if there will be workers above your room making noise until 2 am”
 of 5 bubbles hanumanb2015, 3 Mar 2017 | Read review
5 of 5