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Benson Hotel

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#19 of 138 Hotels in Portland
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1 room 2 adults 0 children
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Benson Hotel
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1,935 Reviews from our TripAdvisor Community

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Showing 1,899: English reviews
Reviewed 31 August 2015 via mobile

I stay in hotels several times a week, this is by far the most comfortable bed I have ever slept in, 25 years of business travels. Unbelievable beds, great location Downtown and very classy, world-class 6 star type hotel. Loved it! Can't wait to come back next month

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Helpful?
Thank Mark S
Ron G, General Manager at Benson Hotel, responded to this review

We are glad that our comfortable beds, central location, and world-class service earned us your glowing review. Thank you for taking the time to share your 5-star Benson experience. We look forward to seeing you again shortly.

Victoria
Reviewed 30 August 2015

We've stayed at the Benson three times and would recommend it to anyone planning a trip to Portland. It's a bit pricey, but the "old-world hotel" ambiance (lots of wood paneling, comfy chairs, etc.), lovely rooms and friendly staff make it a treat to visit.

Review collected in partnership with Coast Hotels
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Thank paulsheilam
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for being a repeat guest. This is one of the highest compliments a hotel can receive. We are glad that our old-world ambiance, guest rooms, and excellent staff have earned us your repeat visits. We look forward to seeing you again soon.

Atlanta, Georgia
Reviewed 30 August 2015 via mobile

Meeting in Portland last week and stayed at the Benson. Older renovated hotel, nicely done, and my room was very comfortable with a nice sized bathroom. Desk area suitable for working and plenty of plugins for chargers. Room was quiet but being on the 3rd floor gave me a lousy view! No real knowledge of the fitness area or the...

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Helpful?
Thank CB1113
Ron G, General Manager at Benson Hotel, responded to this review

We are glad that you took the time to write a review. It is great to see that you found your room comfortable and well-appointed. We do offer rooms with different views of the city. For you next visit, we suggest calling ahead to request a room with a view.

los angeles
Reviewed 29 August 2015

This hotel is located perfectly in the middle of downtown Portland. The front entrance is well maintained and the hotel staff were all kind and welcoming. The room is more 'classic' style in that it isn't the 'modern' look many people are seeking. The 'classic' furniture is well maintained and sets the room up nicely. If you are looking for...

Review collected in partnership with Coast Hotels
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Thank travelingthrough2015
Ron G, General Manager at Benson Hotel, responded to this review

We appreciate that you took the time to provide feedback from your recent stay with us. We pride ourselves on our historic charm and elegance. We are glad that our central location suited your needs. Warmly, The Benson.

Boise
Reviewed 29 August 2015

Our room was small, very tired and dated. The mattress had to have come original with the hotel and was horrible. Two sleepless nights with numb limbs. Granted we received the "take a kid to a local university" rate but we won't be back.

Review collected in partnership with Coast Hotels
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Thank 444brenta
Ron G, General Manager at Benson Hotel, responded to this review

We apologize that you were unhappy with your recent stay at The Benson. We appreciate your feedback and will make changes where we can. We would like the opportunity to discuss your review in further detail offline.

Winnetka
Reviewed 29 August 2015

The Benson was fabulous. From the greeting by the doormen to room service to the rooms and restaurants. Everything was excellent. The hotel is beautiful as well. Will be staying here every time I visit Portland which I will be doing often as I just dropped off by eldest here for college.

Review collected in partnership with Coast Hotels
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1Thank Pamelagingild
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to see that you found your recent stay a 5-star experience. It is great to learn that our staff was friendly and that you will be returning for another stay. Thank you for sharing your review.

Folsom, California, United States
Reviewed 29 August 2015

This hotel is lovely. The front staff are well-trained, helpful, courteous and accomodating. The rooms are comfortable and clean, though my bathroom grout could have used some bleach, and the bath spout stopper for the shower was leaky, which meant the water pressure at the shower head was low. For someone with long curly hair like mine, that means it...

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Helpful?
Thank Karrie R
Ron G, General Manager at Benson Hotel, responded to this review

We appreciate that you took the time to share a review and are glad that you found our team professional and your room comfortable. Thank you for providing feedback about our plumbing. We will be sure to investigate your claims, as guest experience is our utmost priority at The Benson. We hope to see you back again in the future.

Cooma, Australia
Reviewed 27 August 2015

Benson Hotel is well located in downtown Portland. Staff are very helpful, especially concierge and valets. Chandeliers, woodwork is all historic and amazing. Room decor is old world, huge beds, very comfortable, very nice showers. A best pick hotel.

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Helpful?
Thank Wendy S
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your 5-star review. We are glad that our historic elegance, comfortable guest rooms, and excellent service contributed to an overall positive experience at The Benson.

Portland
Reviewed 27 August 2015

Excellent hospitality at a classic hotel. Staff was friendly and helpful. Perfect hospitality, beautiful ambiance and decor. Small touches by the team at the hotel were appreciated and noticed (evening room service was a touch). I definitely will stay again.

Review collected in partnership with Coast Hotels
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Thank 985erikd
Ron G, General Manager at Benson Hotel, responded to this review

It is always great to receive a review like yours, as we truly pride ourselves on our world-class service and historic ambiance. Thank you for sharing your 5-star review.

Federal Way
Reviewed 26 August 2015

When ever I visit Portland, my first place to check is The Benson. The staff are over-anxious to help, don't expect a tip, and treat everyone like royalty (I think they have actually had royalty there.) The Valet service is always available and more than happy to provide directions and advice for food too. Bellman have GREAT stories of the...

Review collected in partnership with Coast Hotels
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Helpful?
Thank Erik R
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for being a repeat guest. This is one of the highest compliments a hotel can receive. We love to receive positive feedback about our attentive staff and are glad that you took the time to share your 5-star experience at The Benson.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: €183 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
20 questions
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Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Domme, France
20 days ago
Seattle, Washington

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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for no special location... my room was delightful. I'd trust the team at The Benson!”
 of 5 bubbles 2beans2000, 21 Feb 2017 | Read review
“We stayed in 723. Room was comfortable, but the thermostat/fan was horrible. We like air circulating when we sleep and even though the unit had LOW, MED and HIGH for the fan...no matter which setting we had it on, nothing changed. We even set the temperature to 65 degrees and it never really did anything. We called and Maintenance came (very quickly, kudos for that!!) and he did test the temp that was coming out of vent and it was correct. Just no real air was being pushed out. We ended up sleeping withe window open, which was ok, but was quite noisy with city life. Would have preferred window closed and fan working. Everything else was great! Apparently they are upgrading units in rooms and haven't gotten to the 7th floor yet. Heard the 3rd or 4th floor is done.”
 of 5 bubbles 663kristin, 21 Feb 2017 | Read review
“The corner junior suite provided excellent views!”
 of 5 bubbles denningj2014, 13 Feb 2017 | Read review
“Corner rooms are large and comfy.”
 of 5 bubbles LuannMC, 13 Feb 2017 | Read review
“Remodeled rooms are a must”
 of 5 bubbles normanp28, 12 Feb 2017 | Read review
5 of 5