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Benson Hotel

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#19 of 138 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Benson Hotel
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1,935 Reviews from our TripAdvisor Community

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Showing 1,899: English reviews
Girard
Reviewed 1 week ago

Nicely renovated historic hotel. Nice size room with modern bathroom. Great customer service, returned lost item even after we had checked out. Nice lobby restaurant with limited but very tasty menu. About 30 minutes from airport downtown.

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Helpful?
Thank Mona R
Toronto
Reviewed 1 week ago

Decent older hotel in downtown Portland with comfortable rooms and a reasonable restaurant. Service (except for the elevators!) was good and staff very friendly. The location was very good--walking distance to shops, lots of restaurants and a food pod.

Review collected in partnership with Coast Hotels
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Thank 329krystynar
Anne G, Manager at Benson Hotel, responded to this review

Thank you for taking the time to review The Benson Hotel. We are happy to hear that you were able to take advantage of the Hotel’s convenient downtown location. Thank you for choosing The Benson Hotel and we hope to see you again soon.

Ashland, United States
Reviewed 2 weeks ago

We were only spending one night here during a very snowy time, but it was a lovely. We stayed in a junior suite and it was roomy and so comfortable. We found everything about this historic hotel delightful. In addition, they had the sidewalk in front very clear of all snow, unlike many other blocks in the city. We were...

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Thank Denning J
Reviewed 2 weeks ago

Spent a week at the Benson on a vacation trip to downtown Portland. Great location - within walking distance to many things. The Palm Court restaurant is good - nice French Onion Soup. The hotel itself is lovely, historic old school, charming but updated nicely. Very well appointed bathroom, large room with a very comfortable bed. We had a large...

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Thank LuannMC
Oak Point
Reviewed 2 weeks ago

This is a great historic building with beautiful furnishings and trim, lots of old original trim! The bed was very comfortable and the climate control was responsive and accurate. A wonderful staff, and a great downtown location. I highly recommend this hotel.

Review collected in partnership with Coast Hotels
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Thank E9382CRrichards
Eagle Point, Oregon
Reviewed 2 weeks ago

We have a lovely room, with a great view of the city and night life. We good experience, very beautiful hotel. I enjoyed the spacious room layout with the sitting area. My wife Enjoyed the comfortable bed with the views at the windows. The sitting area down stairs in the lobby was very elegant.

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Thank Cole Y
Anne G, Manager at Benson Hotel, responded to this review

Thank you for your review. The city of Portland is truly a beautiful location and we are happy to hear that you enjoyed the view from your window. The hotel’s historic lobby is a wonderful place to pass some time while marveling at the inner workings. Thank you for choosing the Benson Hotel and we do hope you both will...

Mukilteo
Reviewed 2 weeks ago

The staff was amazing ... helpful and pleasant and kind, anticipating needs. I had a handicapped accessible room, which was perfect. The elevators were wonky (read unbelievably slow), but while that was frustrating at times, it was a minor inconvenience. I was shocked to learn that parking was $40 a night, but felt that, because walking was a problem for...

Review collected in partnership with Coast Hotels
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Thank 806jeaniej
Altadena
Reviewed 2 weeks ago

The rooms aren't as swank as the lobby, but they're comfortable and quiet, and the Benson is a good value for the amenities and location. The staff was exceptionally friendly and helpful across the board. I'd stay here again.

Review collected in partnership with Coast Hotels
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Thank 529colleenb
Aventura, Florida
Reviewed 2 weeks ago

What a disappointment. We Checked in and the front office person did not even welcome us or even crack a smile. as she handed us the keys I mentioned we had never been here and could she please orientate us with the hotel. at that moment she realized what she had doe and then behaved normally. I had booked a...

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Thank normanp28
Anne G, Manager at Benson Hotel, responded to this review

Thank you for providing your review. We would sincerely like to apologize for any inconveniences that you experienced during your time with us. As you mentioned, Portland endured one if it’s worst winters in decades. Temperatures fell consistently low and snow pilled up throughout the City. During extreme times like these, we try to maintain comfortable temperatures in every guest...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Lock in 732 was hard to tell if it was really locked... I would appreciate a shelf in such a small bathroom for those of us that have lots of toiletries. I don't want to set things on the toilet. The desk area could work but the light was terrible.

Review collected in partnership with Coast Hotels
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Thank Debbie K

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: €183 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
20 questions
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Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Domme, France
20 days ago
Seattle, Washington

See all questions (20)

Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for no special location... my room was delightful. I'd trust the team at The Benson!”
 of 5 bubbles 2beans2000, 21 Feb 2017 | Read review
“We stayed in 723. Room was comfortable, but the thermostat/fan was horrible. We like air circulating when we sleep and even though the unit had LOW, MED and HIGH for the fan...no matter which setting we had it on, nothing changed. We even set the temperature to 65 degrees and it never really did anything. We called and Maintenance came (very quickly, kudos for that!!) and he did test the temp that was coming out of vent and it was correct. Just no real air was being pushed out. We ended up sleeping withe window open, which was ok, but was quite noisy with city life. Would have preferred window closed and fan working. Everything else was great! Apparently they are upgrading units in rooms and haven't gotten to the 7th floor yet. Heard the 3rd or 4th floor is done.”
 of 5 bubbles 663kristin, 21 Feb 2017 | Read review
“The corner junior suite provided excellent views!”
 of 5 bubbles denningj2014, 13 Feb 2017 | Read review
“Corner rooms are large and comfy.”
 of 5 bubbles LuannMC, 13 Feb 2017 | Read review
“Remodeled rooms are a must”
 of 5 bubbles normanp28, 12 Feb 2017 | Read review
5 of 5