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The Hotel Zags Portland

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515 SW Clay St, Portland, OR 97201-5407
COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
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US$173
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Free cancellation until 15/10/21
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US$173
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (28)
360
Panoramas (6)
Room & Suite (99)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hotel Zags Portland
Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 160 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Zags Portland isn’t your average hotel — it’s a gateway to the city. Surrounded by dynamic dining, awe-inspiring cultural attractions, and vibrant nightlife, our downtown Portland hotel helps you experience the city your way. Whether you’re looking to relax in our living wall courtyard or rent a bike from our Gear Shed, we’re here to help make sure your trip is memorable. Plan your visit to The Hotel Zags Portland and see how we can help you make your next visit to Portland one for the books.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Game room
Billiards
Darts
Patio
Board games / puzzles
Video game console
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English
111Reviews3Q+A12Room tips
Traveller rating
  • 82
  • 14
  • 7
  • 3
  • 5
Time of year
Traveller type
Language
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Popular mentions
C J wrote a review Apr 2021
Town, Oregon8 contributions1 helpful vote
We cannot thank Dylan enough for his kindness and understanding of these unusual times. We had booked a night here six months ago, but with Covid reigning as king, we had to cancel the wedding location near downtown Portland. This meant we needed to change our reservation which unfortunately I had booked as non-refundable. Dylan show tremendous compassion and shifted us easily to a night earlier. Now we can travel to our son’s wedding and not be late. This is my favorite place to stay in downtown Portland. The hotel is so awesome, the vibe is so choice…It’s a perfect blend of everything that’s truly Portland.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
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Response from Dylan Paschall, Guest Services / Front Office at The Hotel Zags Portland
Responded 3 weeks ago
812cj, Thank you so much for the awesome review. We know these times are not easy for anyone, but so happy we could make things work for you and your wedding guests. We hope that you will continue to come back time and time again because we enjoy hosting you so much at our property.
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Rachael B wrote a review May 2020
1 contribution1 helpful vote
**DO NOT STAY HERE!!** We had never been to Portland and were so excited. When arriving at the hotel, we were told hotel parking was valet only and almost $50! This was NOT listed on our booking (we used hotwire). You cannot even park on the street if you want to sleep past 6, you will get a ticket if you don't feed your meter by then. The room was also terrible. The bathroom door was pocket-style and did not close!! There was about a 3/4 inch gap! The back of the bathroom door was a mirror which would have been cool, except the entire top was cracked through with a shatter mark on one side that had been clumsily glued over so as not to fall out further. So tacky and ugly! The bathroom as also dirty. As in unscrubbed, stained grout and strange liquid marks around the toilet that looked suspiciously like urine that had missed the bowl. Yes, really. The walls are super thin. We could hear each and every nearby door open and shut all.night.long... voices in the adjoining rooms clear as day as well as in the hall. When I asked the front desk for a fan of any type to drown out the noise so we could sleep, they said no problem...then never got back to us. An hour later I called down and was told "he texted the guy who saw them last but he hasn't answered so it doesn't look good." Between the noise and the uncomfortable bed, we did not sleep at all. Even the valet when we checked out said "How was your stay? Average? I hope you'll be back but I suspect you won't, our good reviews are bought." I thought he was joking til I came here to really read through them... if you've read mine through know it is 100% true and I am not a picky hotel-goer, just a mom of toddlers who was trying to have a nice night out with her husband. The only good thing about this hotel was the location and one front desk clerk who was there overnight. He was the only male we dealt with, all three females were snippy and short. We felt very cheated and ripped off staying here, and left exhausted and disgusted.
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Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Dylan Paschall, Guest Services / Front Office at The Hotel Zags Portland
Responded 19 Mar 2021
RooKaiMa, I am so disheartened to hear that this was the experience you had while at The Hotel Zags. We definitely missed our mark and for that I am sorry. We of course hope you will give us another chance to show you how we can truly shine. Please reach out to me directly so we can chat about turning your next stay with us into something spectacular!
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Brooke W wrote a review Mar 2020
1 contribution1 helpful vote
The toilet in my room was having trouble, and not only did they fix it, but made sure that I was taken care of completely for any inconveniences. They gave us a $25 dollar credit at the minibar and restaurant. We never used the parking garage, so Chris more than made sure I got everything out of my stay, and freed up more of the credits (we used the heck out of the mini bar, it was too well stocked not too, I can’t resist a snickers). The hotel rooms are so cool and modern, awesome location! Was able to walk everywhere I wanted to go. I felt so well taken care of here, and if I come back to Portland for another visit, you know I’m staying here again. Thanks so much guys!
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Dylan Paschall, Guest Services / Front Office at The Hotel Zags Portland
Responded 19 Mar 2021
Artisticrising, Thank you so much for highlighting how Christopher rectified an issue you were having. They are a rockstar team member. We are so glad to hear that you enjoyed the mini bar. Definitely would love to host you all again. Come see us soon!
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Rick E wrote a review Mar 2020
1 contribution1 helpful vote
Great hotel, great location and really fun vibe. Decor in the lobby and the rooms is really fun Six blocks away from light rail, easy walk, cheap parking I hear Rates were the best I could find in the downtown area RNote, there is a resort fee, but you get free stuff
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Date of stay: March 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Book direct, they always have specials
See more room tips
1 Helpful vote
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Response from , Owner at The Hotel Zags Portland
Responded 13 Mar 2020
Thank you so much for taking the time to share this review with our team at The Hotel Zags. We truly appreciate your recommendation and your feedback.
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Jallohs wrote a review Mar 2020
2 contributions
My first time in Portland I knew what I wanted to do just didn’t know where to began... Linda @ the frontal was exceptionally awesome she was very informative and helpful and patient with a great attitude I am forever grateful . The next day it was Christopher and Dell once again so nice and helpful great staff here I will be back and tell my family. Thanks so much
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from , Owner at The Hotel Zags Portland
Responded 13 Mar 2020
Thank you so much for taking the time to share this review with our team at The Hotel Zags. We truly appreciate your recommendation and your feedback.
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Previous
PRICE RANGE
US$137 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
modera hotel portland
FORMERLY KNOWN AS
Hotel Modera
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
174
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Frequently Asked Questions about The Hotel Zags Portland
Which popular attractions are close to The Hotel Zags Portland?
Nearby attractions include Portland Farmers Market (0.4 km), Arlene Schnitzer Concert Hall (0.4 km), and Portland Art Museum (0.4 km).
What are some of the property amenities at The Hotel Zags Portland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Hotel Zags Portland?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Hotel Zags Portland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel Zags Portland?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Hotel Zags Portland?
Conveniently located restaurants include Veggie Grill, Southpark Seafood, and Higgins Restaurant and Bar.
Are there opportunities to exercise at The Hotel Zags Portland?
Yes, guests have access to a fitness centre during their stay.
Is The Hotel Zags Portland located near the city centre?
Yes, it is 0.3 km away from the centre of Portland.
Are any cleaning services offered at The Hotel Zags Portland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hotel Zags Portland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hotel Zags Portland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.