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Four Points by Sheraton Portland East

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Portland East
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202 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Houston, Texas
Reviewed 5 days ago NEW

Classy hotel, especially considering the area, and really comfortable soft beds. Love the large size of the rooms I've had there compared to the other hotels I've stayed at, much more spacious. Professional service, super clean, well-staffed, quiet and convenient. Recommend and will return for sure!

Thank AntheaCharm
Christine H, Front Office Manager at Four Points by Sheraton Portland East, responded to this review

Thank you for your positive review. We appreciate you choosing Four Points by Sheraton Portland East and hope we have the opportunity to accommodate you in the future. We wish you all the best!

Farmington, New Mexico
Reviewed 4 August 2016 via mobile

Extremely friendly staff, nice big rooms, CLEAN. Close to outlet mall. Has dinner at Francis Xavier, wonderful food, staff was very accommodating. Try the fresh peach waffles for breakfast. Excellent steak and lobster. Will be back.

Thank JaMaMAJo
About Hotel's Favourite Review
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

We're glad to hear you enjoyed your stay thanks our friendly team, spacious rooms, and great food options. Thank you for taking the time to share your review with us and we hope to host you again soon. Best wishes.

Vancouver, Washington
Reviewed 1 week ago

There was a convention in Portland and rates were very high, I only needed a room for one night so, based on the Starwood affiliation, I picked this place. Huge mistake. First, to call this location "East Portland" is highly misleading. It's in "Gresham" which is a low end suburb miles out of town. It is also (especially with traffic)...

1Thank Drewmc50
4pointspdx, Guest Relations Manager at Four Points by Sheraton Portland East, responded to this review

Thank you for your feedback. We are sorry to hear of your disappointment. Unfortunately all of the hotels closer to the downtown and airport area were sold out during your trip to Portland which caused you to be displeased with your stay on this side of town. We do have double-paneled windows and extra insulation on the street side of...

Reviewed 3 weeks ago

Beautifully appointed hotel, easy access to airport. Bed was extremely comfortable, quiet. Excellent service. When we checked in the staff was friendly, knowledgeable and very accommodating. Suite was immaculate and well appointed. I enjoyed the artwork from the area. I would highly recommend this hotel to other travelers. Not only easy access to the airport but also just off of...

Thank Richard C
Christine H, Front Office Manager at Four Points by Sheraton Portland East, responded to this review

Thank you for your lovely review of our hotel and kind words about our staff. We are looking forward to welcoming you again!

Shelton, Washington
Reviewed 20 April 2017

Nice rooms, however I requested a quiet room as I had an 8 hour test the next morning. I was put next to the elevator, and unfortunately the walls are paper thin. I finally fell asleep to be awoken at midnight with a man and women yelling at each other and slamming doors in the room next to me. I...

Thank Stef352015
Sabrina N, Manager at Four Points by Sheraton Portland East, responded to this review

Thank you for taking the time to share your concerns with us so we can continue to uphold excellent service. We strive to provide the best quality and service available to each of our valued guests. I am sorry to hear that your stay was not as pleasurable as you had hoped for. I have personally followed up with our...

Reviewed 8 January 2017 via mobile

For 90 bucks a night I was a bit disappointed in the condition of our room. Although it was clean, housekeeping needs to pay attention to the small details. Crooked pictures on walls, no trash can liners. MAINTENANCE: ripped window screen, some furniture in need of a trip to the garbage dumpster. SUGGESTION: install some kind of shelving in the...

Thank lucke107
Atlanta, Georgia
Reviewed 30 December 2016

It's been a few months since I've been there but still the same great place, now with a remodeled lobby desk reception area too. I always enjoy the service, they even welcome me back remembering my preference of being on the top floor in a room that has a view of the Mountain (on a clear day that is). Been...

Thank meganmacs
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear meganmacs, Thank you for your loyalty to our hotel! We're thrilled to learn you always have a great stay with us. Thank you for sharing your experience and we look forward to seeing you the next time! All the best.

Seaside, Oregon
Reviewed 4 December 2016

My husband and I recently stayed at Four Points and enjoyed our stay. It wasn't easy checking in, however. We were the only ones in the lobby, and I do mean, the only ones. Once someone finally came along to check us in, he took our credit card and we lost him for a long time. I've never been anywhere...

Thank Linwa
Sabrina N, Assistant General Manager at Four Points by Sheraton Portland East, responded to this review

Thank you for staying with us and for your feedback. Unfortunately our front desk was under renovation at the time of your stay which caused some of the check-in process to be taken care of separately. I apologize for this inconvenience and hope you will return so we may have the opportunity to exceed your expectations with a refreshed look...

Jacksonville, Florida
Reviewed 16 October 2016

We went on a business trip and it seems that all hotels in Portland were booked. We had booked another hotel but when we got there the hotel was way below our expectations and so our ordeal started. My manager stopped at the Embassy hotel but didn't have any vacancies and the clerk took the time to help us find...

Thank Eluminaz
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

Dear Eluminaz, We sincerely regret to hear of your poor recent experience with us and apologize for the inconveniences you encountered during your stay. We take our guest reviews very seriously, and have addressed your comments with our team to improve guest experience. Thank you for taking the time to share this feedback with us, and we hope you will...

Reviewed 2 October 2016

This hotel is located in an out of the way place for most visitors, and because of that--and a few other details I'll get to--it's less exorbitant than most middling hotels in Portland. While I wouldn't recommend it for a honeymoon or big-deal vacation, I went to visit relatives, who had all consolidated themselves under one roof and no longer...

Thank SeattleYo_Mama
LaRhonda S, Starwood Hotels at Four Points by Sheraton Portland East, responded to this review

We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share your feedback with us, and will address your...

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Portland East is near Portland Airport, downtown Portland, and Gresham, OR. The hotel has a 24-hour indoor pool, a 24-hour fitness center, a 24-hour business center, 24-hour laundry facilities, and flexible meeting/event space. ... more   less 

Additional Information about Four Points by Sheraton Portland East

Address: 1919 NE 181st Avenue, Portland, OR 97230
Region: United States > Oregon > Portland
Price Range: €130 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Portland East 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Four Points By Sheraton Portland East Hotel Portland
4 Points By Sheraton Portland East
Four Points Portland East
Sheraton Portland
Portland Four Points
Portland Sheraton
Hotel Style:
#6 Spa Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Portland East staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Portland East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you are deaf, stay elsewhere”
Drewmc50, 21 May 2017 | Read review
“Easy access to airport, quiet, very clean”
, 9 May 2017 | Read review
“Ask to be away from elevator.”
Stef352015, 20 Apr 2017 | Read review
“I like the top floor facing the street you can get a view of Mount Hood sometimes”
meganmacs, 30 Dec 2016 | Read review
“Request for a room facing the parking lot. A room facing the road will exposed you to road noise.”
Konea2178, 15 Jul 2016 | Read review
5 of 5
US$146* /night
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