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With taxes and everything, we spent $260 on the room with two queen beds and couch. Wow. The room smelled funky. But check-in was easy and they were very friendly. Probably wouldn't stay again. I liked the hotel right next door better.More
Thank Ronni R
Response from Melanie P, General Manager at SpringHill Suites MedfordResponded 3 days ago
Dear Ronni R.,
I'm glad to hear you enjoyed your stay and that you received great service while you were here. Should you choose to stay again, please give us a call directly so we can see if you qualify for any type of discounted...More
Pretty nice stay here. Arrived and was greeted by two Guest Service Agents. My check in was good and reps even explained where the gym was, heated pool, breakfast and etc. it’s always a hit or miss as Marriott but this one was awesome. They...More
Thank Etienne L
Response from Franziska W, Manager at SpringHill Suites MedfordResponded 25 April 2018
Thank you so much for your recent stay with us! We are thrilled to hear that you were greeted right as you stepped into the hotel and that check in was easy and everything was explained to you. It's great to hear that there was...More
Check in was ok, had issues with plumbing took forever to fix honestly this is not what I expected of Marriott brand hotels. Other then plumbing things are fine. Maybe lack of staff not sure but not happy about it.More
Thank Jason R
Response from Melanie P, General Manager at SpringHill Suites MedfordResponded 12 April 2018
Dear Jason R,
I am sorry to hear about the plumbing issue you experienced during your stay with us. I understand how frustrating this kind of situation can be, and I appreciate you letting us know so that we can make sure our team knows...More
Easy check-in and check-out. Friendly front desk personnel. The lobby offered hot chocolate, coffee, tea, and lollipops.
Our room was spacious, clean, and comfortable. There’s a mini-fridge and microwave in the room. The bathroom was well lit and clean. The kids enjoyed their indoor pool...More
Response from Melanie P, General Manager at SpringHill Suites MedfordResponded 9 April 2018
I am so glad you enjoyed your with us. It is feedback like yours that help us continue to provide a great experience to our guests. Please do not hesitate to contact me with any additional feedback you have, and we hope to...More
We stayed at the SpringHill Suites in Medford while on our way to the California Coast! This hotel is excellent! The front desk people are very nice and they know how to do their job! The rooms are large, clean and the beds are very...More
Response from Melanie P | Property representative |
Thank you for your question. Our coin operated washers and dryers cost $1.50. We have lots of quarters at the Front Desk for your convenience. Thank you for staying with us at SpringHill Suites by Marriott in Medford.