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Loved the clean 2 bedroom with jaczzi room, food, cookies,courteous folks at the desk, etc. However, upon check-out a few days later, the original original booking price we were quoted changed mid-week to a higher rate. When I inquired, the answer was because less people were booked mid-week, and the policy of increase was automatically passed on to us. Since I didn't think this was fair, I asked for the manager who was out for the day. I was given a phone number to call later that week to negotiate. I should've, but was anxious to travel to our next vacation destination.
Would like to return, but was perturbed with the dishonesty about not being informed at check-in of what to expect about potential price increases mid-week when the problem was really theirs, and not mine. And...they should tell you this at initial booking as well, so you can decide whether to stay or find another place. So, friends who like to enjoy vacation travel, please be aware of devious charges. Check your bill upon check-out and follow-up (unlike me). l f of Graham,WA.
Hotels in the greater Portland/Salem area can be pricey and this Comfort Inn is no exception (book early for better opportunities). The room was decent but I thought it didn’t cool quite enough at night although we had the temperature set at 65° - it must be set to not cool below a preset temperature.
Breakfast was really good here. They had real scrambled eggs, nice sausage gravy and good pork sausage. Not the healthiest but I enjoyed it. They also offered Otis Spunkmeyer chocolate chip muffins, a personal favorite.
One note: The sink in our room was not cleaned well and this may be indicative of all rooms. The area around the drain was not wiped dry in between guests and mold was allowed to grow. This can’t be sanitary - see picture where a simple tissue can removed the mold. I mentioned the matter at checkout but the clerk seemed uninterested. She thanked me for pointing out the failure but offered nothing to compensate me for having to clean the sink myself. Nor did she say that the matter would be passed to the housekeeping staff.
Had a great stay at this hotel last weekend. Very clean room, comfortable beds, friendly staff, nice breakfast and evening cookies! Plenty of parking. Isn't a quick walk to the wine tasting areas but probably could hire a vehicle. It's a short drive, just a few miles but across the highway. Will definitely stay at this location again.
Stopped here for a spontaneous overnight, and so happy we did! The staff was extremely friendly and the room was lovely. The breakfast wasn’t great, but was on par with others in the chain. Would definitely stay there again.
Very nice, clean and comfortable. Everything was quite basic but this didn’t matter as that was to be expected. Staff were very friendly. Only criticisms are that there was no safe in the rooms and no cups for tea/coffee in the room and they had plastic cutlery and paper plates at breakfast.