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Crowne Plaza Portland Lake Oswego

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31 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Portland Lake Oswego
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Showing 31: English reviews
Chicago, Illinois
Reviewed 1 January 2017

We had a wonderful stay at the Crowne Plaza from our checking in to our checking out two nights later. The staff was attentive and kind, the room newly updated and clean, and the breakfast complimentary. Would definitely stay again and again.

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Helpful?
Thank Mary Mikel D
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

I'm so glad you had a wonderful stay and you shared your experience. Thank you and please hurry back! At Your Service, W. Roger Beebe

Portland, Oregon
Reviewed 31 December 2016

The remodel continues... only one elevator working, no more business station room with a computer for guests. If you have to quickly look something up, the staff will do it for you at the front desk- Not cool when you need something private. Room was clean & comfy, but I'm going elsewhere till remodeling is done.

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Helpful?
Thank decorkid
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi decorkid and thank you for taking the time to review your stay. I have very good news; both elevators are operating following an upgrade to one of them. Also, the business center is up and running with new computers, printer, and faster Internet service. Come on back and check it all out. At Your Service, W. Roger Beebe

Santa Barbara
Reviewed 29 December 2016

I've stayed here before numerous times. I used to enjoy the understated, quiet, low-key suburban comfort this place had to offer. This time, I froze when I entered the front lobby. It's been gutted of any charm or personality. What you will find now is a cold, sterile, bland attempt at being some sort of cutting edge, urban hipster hotel....

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Thank volvomanpdx
IHGService, Guest Relations Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi volvomanpdx, Thank you for your recent stay and for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced particularly with our elevator and the unusual smell in the room. Rest assured that...

Pasadena, California
Reviewed 28 December 2016

Jim Voith provided great service during our stay. The new location of the bar in the lobby was quite convenient and much better than the old one. One suggestion, install an air curtain on the front door. On 12/24/16 it too cold in the lobby and hallways in general.

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Thank Wayne H
NJ, USA
Reviewed 24 December 2016

I found this place last minute. Customer service one of the best I've come across all the staff pleasant,friendly,helpful and professional. They make you feel as you are their top priority. Room and all other accommodation clean and comfortable. Definitely would stay again and recommend. Glad I found this place

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Thank dpeeker
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi dpeeker and thank you for the awesome review! We're glad you found us too!! At Your Service, W. Roger Beebe

Union, Mississippi
Reviewed 23 December 2016 via mobile

The Crown Plaza is newly renovated and the staff is excellent. From the check in to the waitstaff to housekeeping, I could not be more appreciative or complimentary. The value was excellent as well. If in the Lake area for business I highly recommend.

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Thank Merritte1
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Merritte1 and thank you for the great review! Roger

Riverside, California
Reviewed 20 December 2016 via mobile

Food is haphazardly prepared. Second night eating steak salad, missing ingredients both nights, not the same ones, tonight lumps of meat not even cut for a salad. Intermittent internet, 1 rude male bartender who is slow and surley, front desk clerk who smokes right out front, I'm staring at dirty glasses not picked up by housekeeping, 1 of 2 elevators...

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Helpful?
Thank Denise1686
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Denise1686. I apologize we did not offer consistent service during your stay. i see your review was completed before your departure date. I'm sorry we didn't connect so I could apologize in person. I have addressed your concerns with our staff and taken steps to ensure we provide all of our guests the same great service. Thank you for...

Gold Coast, Australia
Reviewed 18 December 2016 via mobile

We decided to stay outside of Portland Downtown as most of what we wanted to do was not in the city centre, accommodation was cheaper and so was parking! When we did travel in for the afternoon it took us 15-minutes to drive and parking was only $5. Travelling with two young kids we got a king room with a...

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Thank GCChick
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi GCChick and thank you for the great review. I'm so glad you found a central location to enjoy all there is to do in the area. We'll have the hot chocolate and hot apple cider available all winter long. Please come back soon. At Your Service, W. Roger Beebe

Reviewed 7 December 2016

Generally, I stay at the Hilton Garden Inn across the street but this time that hotel was booked solid. Also, I'm a Diamond Hilton Honors member so I travel almost every week of the year. I decided to give this property a try since it was across the street and convenient to my work obligations. The hotel must have recently...

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Helpful?
Thank tchristy76
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

HI tchristy76 and thank you for taking the time to complete a review on your stay with us. I apologize that our Atrium heater was not working during your stay. We have our electricians working on the situation, as well as, the heaters in the gym. Also, our second elevator is working. We hope you will offer us another chance...

Westlock, Canada
Reviewed 28 November 2016 via mobile

Great hotel clean rooms, nice variety in breakfast, very friendly staff even with three different hockey teams. Very helpful on any questions asked nice pool area. Recommend this hotel to any traveler. Priced just right

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Thank Judy F
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Judy and thank you for the great review! I'm so glad you enjoyed your stay and that we made your recommend list. We'd recommend you as the perfect guest anytime! At Your Service, W. Roger Beebe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the newly renovated Crowne Plaza Portland Lake Oswego Hotel. This summer, as the flower baskets cascade to the sidewalks,the flower beds are in full bloom, is the perfect time to visit and enjoy your Oregon experience. Located at I-5, exit 292 Kruse Way and HWY 217, only 10 minutes away from downtown Portland, the Oregon Golf Club & close by Beaverton's High Tech area, Lewis and Clark College, OHSU, PCC and the Oregon Convention Center. Complimentary hotel shuttle service to downtown Lake Oswego, Lewis and Clark, OHSU, Mentor Graphics, and Xerox as well as any location within five miles. Tax free shopping at Woodburn Co. Stores, Bridgeport Village or Washington Square. Whether your visit brings you to us for business or pleasure, the Crowne Plaza is ready to serve you! When traveling alone, with a group or your family, our accommodations were designed with you in mind. For extra comfort, pamper yourself in one of our spacious two room guest suites. Enjoy our new American style cuisine in the Oswego Atrium Restaurant & Bar where your table is waiting or drop by and enjoy your favorite cocktail and catch a game on the new plasma TV. Relax after a long day in our indoor/ outdoor pool, hot tub and sauna, or workout in our fitness center. Our expert catering team has ranked # 1 in Meetings Satisfaction for weddings, banquets, meetings and special events. Our Crowne Meetings Director is waiting to help you with your next event. ... more   less 

Additional Information about Crowne Plaza Portland Lake Oswego

Address: 14811 Kruse Oaks Drive, Lake Oswego, OR 97035-8600
Region: United States > Oregon > Clackamas County > Lake Oswego
Price Range: €93 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Portland Lake Oswego 3.5*
Number of rooms: 161
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Also Known As:
Crowne Plaza Portland Lake Osego Hotel Lake Oswego
Lake Oswego Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Portland Lake Oswego staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Portland Lake Oswego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is the way to go! It's quiet and has a decent view!”
 of 5 bubbles 426CTS, 13 Mar 2017 | Read review
“Away from the elevators”
 of 5 bubbles joannu280, 9 Jan 2017 | Read review
“ Don't forget to tip your room cleaning staff.”
 of 5 bubbles MaryMikelD, 1 Jan 2017 | Read review
“ask if the remodel has been completed.”
 of 5 bubbles decorkid, 31 Dec 2016 | Read review
“Make sure there are two working elevators or get a low floor”
 of 5 bubbles volvomanpdx, 29 Dec 2016 | Read review
5 of 5