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Extended Stay America - Portland - Hillsboro

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Traveller (16)
Room & Suite (16)
Dining (2)
Overview
  • Excellent27%
  • Very good24%
  • Average24%
  • Poor9%
  • Terrible16%
Travellers talk about
“instant oatmeal”(4 reviews)
“grab and go”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Portland - Hillsboro
Hotel deals
Offers from Extended Stay America - Portland - Hillsboro
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Reviews (165)
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159 results
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27
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LanguageEnglish
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38
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27
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All reviewssmelled stronglyinstant oatmealgrab and gowhole foods storehome baseroom was spacioushandicap accessible roomhotel chainfull kitchentwo monthsstores and restaurantsa great place to staylots of parkingwould stay here againgreat propertyeasy accesschecking in
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1 - 5 of 159 reviews
Reviewed 2 weeks ago

Horrible Customer Service/Experience. Travelling from out of state and had reservations that were booked over a month ahead. On our way to our destination, we received an email saying that they were cancelling our reservations due to them overbooking themselves. Called Hotel.com (booked with them)...More

Thank pastyWAgirl
Response from 00esa, Manager at Extended Stay America - Portland - HillsboroResponded 1 week ago

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Stayed here recently the reviews online where horrible. I found this hotel quiet,clean, conveniently located and Staff was very nice and helpful. Would highly recommend it to all my family and friendsMore

Thank Cindiesl
Response from 00esa, Manager at Extended Stay America - Portland - HillsboroResponded 3 weeks ago

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thanks again for recommending us to future guests. We look...More

Reviewed 6 May 2018 via mobile

While the location was great and room was typical "extended stay" the service bummed us. First the receptionist gave us the wrong key and we had to walk all the way back to get the right one. I was extremely annoyed to see there were...More

1  Thank msilvy
Response from 00esa, Manager at Extended Stay America - Portland - HillsboroResponded 6 May 2018

Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs, but we are sorry for the poor service you experienced during your stay. We have shared your feedback with our front desk team...More

Reviewed 27 March 2018

We have been staying here since the beginning of February. When we first checked in we were at the opposite end of the hotel and it was difficult for my partner to walk to the handicap parking which was at the front of the hotel....More

Thank Karen W
Response from 00esa, Manager at Extended Stay America - Portland - HillsboroResponded 28 March 2018

Karen, thank you for choosing Extended Stay America and sharing a fabulous review. When it comes to customer service, we are fortunate to have a team that understands the true meaning of hospitality and simply wants every guest to have the best stay possible. Feedback...More

Reviewed 3 February 2018

Clean, modern, great location for a modest price. This was a great value...if we need to we would come back to this hotel again. The staff were very friendly and accommodating. Extended Stay is a great value for the price for sure.More

Review collected in partnership with Extended Stay
1  Thank jaymI6706NN
Response from 00esa, Manager at Extended Stay America - Portland - HillsboroResponded 4 February 2018

Jay, it is a pleasure to know you were impressed with our location ideal for your needs and that you had an excellent stay with us. Thank you for recommending Extended Stay America as a great value for money, and we look forward to serving...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Outdoor pool
Details
Price range
US$97 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (16)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
RagnarokFenrir
25 April 2016|
Answer
Response from M B Y | Reviewed this property |
No. Neither of us smoke so it was not an issue, but I believe there is a smoking area outside. A quick call to the front desk should get you the answer, though.
0
Votes
Anonymous0701
28 October 2015|
Answer
Response from Ken J | Property representative |
No, unfortunatly we do not offer that service.
0
Votes
Room Tips
"Don't book here. They may cancel your reservation and then you will be stuck looking for another one for..."
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"The "one bedroom" mini-suites do not have a separate bedroom. They are really studio mini-suites."
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"Do not book a double bed room. A single bed 'MAY' be better?"
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"Ground floor rooms very quiet."
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