If you value a good night’s sleep, find a different hotel! Our bed was the worst I have ever had in a hotel. Front desk service was acceptable, room was clean, bathroom and towels were above standard. TV was small. View from the room was awesome.
Always a pleasure staying here. Dana, Tammie and Crystal are so wonderful and accommodating. The breakfast is very good and they are doing everything they can to make you feel right at home. We have enjoyed different variations of the first floor and lower floor and recommend this hotel. The pool is nice. This hotel offers a convenient laundry room. We have stayed here three times and have always been consistently satisfied. We highly recommend this hotel. Thanks again!
I don't usually write negative reviews especially since the hospitality business has taken a hit with COVID. However, please note that if you are not a dog lover, you might want to avoid this property. We were assigned a room that was damp, dark, smelled of pets, and had pet hair over the chair. The bed was poorly made, and the windows and outdoor furniture really dirty. I asked to move rooms but was refused because we had paid through an external site. Good to know, but also a way to treat us poorly. My husband insisted a second time and we were given a different room upstairs that was cleaner and a bit better. Still dogs yapping at night and in hallways/balconies. One tried to jump on us several times. The place overall was disappointing and not what "Sure Stay Plus" suggests. I won't go back to Best Western again.…
Great breakfast, not packaged junk food. Good location, friendly staff. I liked having the economy choice since we were only sleeping in the room, otherwise we were away from the hotel. Beds were comfortable. There was a bit of noise above us before 10, later we realized it was the sliding door above us.
We stayed here last year and were satisfied, great deal for the room with the jetted tub. The toilet lid was completely broken off when I lifted it up upon arrival, not sure why the maid didn't notice that (hopefully they cleaned the toilet after the last guests). Otherwise great location with beach access, big room with microwave and mini fridge/freezer, good selection of TV channels, nice breakfast selection and it was self serve this time so way better than last year where they gave us to go boxes and could only choose one thing or the other. The front desk lady that checked us in was extremely friendly so that was nice also (we didn't have the greatest experience checking in last year). Everything but the toilet seat was good!
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