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The Valley River Inn

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#4 of 34 Hotels in Eugene
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Valley River Inn
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622 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Sacramento, California
Reviewed 6 September 2016

This is the perfect place to stay in Eugene. Nice, modern decor and amenities. Delicious food in restaurant. But, what sets this place apart for me are two things. The location of being right on the riverwalk, and the stellar service that we received from every person we encountered. The personal touches really made the difference. The only thing that...

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Helpful?
Thank Leigharev
Cheryl M, General Manager at The Valley River Inn, responded to this review

I agree, our riverfront location and my team are both amazing; thanks for recognizing them and telling Trip Advisor; as future guest rely heavily on reviews like yours to decide where to stay in Eugene. Join us again soon.

Reviewed 6 September 2016

We stayed here in 10/15 for a romantic night, we got the date night package. Movies, drinks, dinner, and a nice night together with my future wife. The room was good enough, clean, not top of the notch modern but not a roadside hostel either. Balcony was nice for getting fresh air and the view was of the river, which...

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Helpful?
Thank Jon S
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the nice review, especially about our restaurant SweetWaters. I too, think Chef Ray's food is amazing. Did you try the Salmon Salad with the crispy artichokes? If not, you need to head back over soon!

Lexington, Kentucky
Reviewed 4 September 2016 via mobile

We were here for one night when passing through to Portland. Love the closeness to the river with the city walking trails but unfortunately didn't get the river view from our room. We did have a cute porch with a table and chairs looking at the parking lot. Ask for river view! We didn't pay for the $15 breakfast since...

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Helpful?
Thank taraweezy
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks Taraweezy, We do have the best location and I am happy you enjoyed your stay. Appreciate the review and I do hope you visit us again in the near future.

Seattle, Washington
Reviewed 29 August 2016 via mobile

Very basic room that has not been updated for at least 20 yrs. Great customer service in the front desk and throughout. Really mix feelings.....I love the customer service but do not care for the rooms at all. If they update and keep the staff, it would be a great place to stay in Eugene!

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Helpful?
Thank SOocerStar
Soda Springs, California
Reviewed 26 August 2016 via mobile

Very pet friendly and above average room. The river walk just out side the room a big plus for dog owners. The pet fee was a bit high but a good experience. Rooms were clean ant the staff was helpful .We would definitely come back.

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Helpful?
Thank tahoe77jeep
Cheryl M, General Manager at The Valley River Inn, responded to this review

Road trips are my favorite, and in Oregon, the sky is the limit! I just love the beauty our backyard has to offer. Thanks for the nice review and I am glad you enjoyed our hotel.

Washington
Reviewed 24 August 2016 via mobile

Good view of the river and a comfortable place. Food is always good and the service was excellent. Higher end crowd so it was quiet and peaceful. Menu changes and is compatible for my wife and I. Love eating outside and the bikers and joggers are fun to watch.

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Helpful?
Thank Mel H
Bailey J, Front Office Manager at The Valley River Inn, responded to this review

Thank you so much for your amazing review!! We are absolutely loving Chef Rays new menu as well :)!! Please come back and stay with us again soon!!

Edmonds, Washington
Reviewed 21 August 2016

The Valley River Inn is a great oasis for a traveler. The staff was welcoming and helpful from the beginning, and the room was spacious and comfortable, with excellent contemporary décor. We needed a refrigerator and the staff had one to us in a flash. The walk along the river is pretty, and the shopping mall next door has a...

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1Thank Roadtripper1951
Cheryl M, General Manager at The Valley River Inn, responded to this review

Love the review Roadtripper! Thanks so much for telling Trip Advisor about your stay at the Valley River Inn. We appreciate the feedback and hope you come back soon.

Walton
Reviewed 21 August 2016

The location was everything I'd hoped for and the staff was very nice, but for the price there could've been more amenities in the room. No microwave or refrigerator in the room. There were only 2 dim bulbed lamps, so reading a book newspaper was out of the question. The only armchair was squeezed in between one of the beds...

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Helpful?
Thank Bonita L
Charlotte,NC
Reviewed 20 August 2016

A great location convenient to the mall and walking distance to a wide selection of restaurants. Our clean spacious room overlooked the river and we enjoyed a pleasant evening on the balcony. The front desk staff was super friendly and check in and check out was quick. We had no issues and would definitely recommend this hotel and would stay...

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Helpful?
Thank beachlovr123
Cheryl M, General Manager at The Valley River Inn, responded to this review

What a wonderful 5 star review! Thanks so much for sharing with Trip Advisor as future guests rely heavily on reviews like yours to decide where to stay in Eugene. Hoep you plan to visit again soon! Did you try SweetWaters? Chef Ray has some amazing local culinary treats.

Eugene, Oregon
Reviewed 9 August 2016

I just used valley river in to host our wedding rehearsal as well as the main hotel for all of my out of town wedding guests. We had reserved 30 rooms total over a 3 day period. All of my guest spoke very highly of the staff and their attention to dealing with their needs. The pool was a hit...

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Helpful?
Thank ShotsMcGoo
Cheryl M, General Manager at The Valley River Inn, responded to this review

Congratulations on your wedding! I just loved reading your review and how the team made your "special day" even more special. Thanks for telling Trip Advisor and I do hope to see you back in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: €100 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
9 questions
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Parma, Ohio
1 day ago
california
over a year ago
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Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago

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Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the valley mall, theatres.”
 of 5 bubbles Partsman999, 24 Mar 2017 | Read review
“All good rooms! Off the river nice”
 of 5 bubbles rowehall, 14 Mar 2017 | Read review
“Facing the Willamette River...third floor to get a great view from the balcony.”
  • Beautiful and very clean and spacious.
  • The Lobby Bathroom. Very clean and accommodating.
 of 5 bubbles X9942QGbobd, 14 Mar 2017 | Read review
“Close to lobby, never smoked in.”
 of 5 bubbles M2627MTkathyb, 1 Mar 2017 | Read review
“Don't stay here. Stay at the Best Western in Springfield.”
 of 5 bubbles jawanzahadley, 19 Feb 2017 | Read review
5 of 5