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The Valley River Inn

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#4 of 34 Hotels in Eugene
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Valley River Inn
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621 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Eugene, Oregon
Reviewed 26 December 2016

Very warm, comfortable and welcoming during our recent ice storm. Pets are welcome and all the services, including Sweet Waters, were great! Beautiful view of the river with easy access to the bike path along the river. Shopping just through the parking lot with many additional restaurants.

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Helpful?
Thank janetgO7128MG
Cheryl M, General Manager at The Valley River Inn, responded to this review

I really appreciate the nice review about your recent stay. First, I am so glad that Ice Storm is over...... as it caused so much grief to our community. I am glad we made a difference for you and yours.

Reviewed 25 December 2016 via mobile

the building is old but the rooms are nice. no complementary water. the mall is right across from the hotel. restaurant downstairs is a bit expensive but food is decent! it was a good stay and i'd reccomend it.

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Thank Esther L
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for stay with us and recommending Valley River Inn to Trip Advisor.

San Diego, California
Reviewed 21 December 2016

Overall a good stay. Great lobby, dated rooms but it was certainly passable. Views to the river were good. Proximity to a raised highway was my least favourite component, it generated unwanted noise. The guest garden had some summer fruit which was nice. The pool was good, although the indoor jacuzzi decidedly needed help in cleanliness and in functioning jets

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Helpful?
Thank Jeffrey K
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the review Jeffrey! I appreciate the feedback and will share with my team. Hope you visit us again soon.

Eugene, Oregon
Reviewed 20 December 2016

With so many of us without power for a week, Valley River Inn was over run with guests, including a nursing home with 40 residents in need of a warm place to stay. The staff did their very best to keep up with the demands and very considerate and kind to all of us. They were able to help my...

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Helpful?
Thank bestnanax4
Cheryl M, General Manager at The Valley River Inn, responded to this review

I really appreciate your kind 5 star review, it warmed my heart. We did house several families without power and we tried our very best....glad you noticed.... with some of our own not able to come into work for the same reasons. I often only hear the bad; so I Thank You for sharing your wonderful experience.

Reviewed 20 December 2016

The hotel is located right next to a mall and I didn't expect it to be super. But the restaurant is beautiful as it is right on the river. The rooms were nice and clean and the staff were very pleasant.

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Thank 54sherylw
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you for taking time to rate us 5 stars! We do have a great location and I am happy to hear you enjoyed the experience. I hope you consider staying with us again in the near future.

Spokane, Washington
Reviewed 20 December 2016

We've stayed here several times over the years. The VRI is centrally located, near a mall and restaurants, and right on the river, with great walking paths. This time we stayed in Room 311, which has a view of the outdoor pool and is a junior suite, with a separate bedroom. The room was nicely updated, clean, and the bathroom...

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Helpful?
Thank pachamama57
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for your loyalty to Valley River Inn. Your review is greatly appreciated.

Tustin, California
Reviewed 18 December 2016

In preparation for writing this review, I looked over dozens of comments on TripAdvisor to see just why this property was gaining so many positive reviews. It seems that this hotel was quite the draw a while back and most of the positive reviews were related to years past. New management and a couple of decades has transformed the property...

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Helpful?
Thank bmurf6873
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hello bmurf6873, I want to offer my sincere and humble apology for completely disappointing you. I am very embarrassed that we brought you to write this horrible experience we gave you. I will not make excuses, but take this to my team and address each concern. I do not want my guests to EVER feel like this. I really do...

Reviewed 14 December 2016

The hotel lobby had a real welcoming feel to it with the fireplace and free apple cider. The room was clean and had a nice view. The staff went above and beyond paying for my taxi since the airport shuttles were full.

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Helpful?
Thank Chris C
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am so happy you enjoyed our Winter Touches and our service. Please come back and thank you for staying with us!

Oregon
Reviewed 14 December 2016

We've stayed here off and on for 30 years. It has recently had some remodeling to the rooms, as the last time we stayed was about 5 years ago and it was getting shabby. Perhaps there is new management or ownership, but it did seem much better in the rooms. The overall hotel is clean and nice, and has most...

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Helpful?
Thank crangrammy
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thanks for the great review Crangrammy and welcome back to Valley River Inn. There has been a change in ownership and management and we area also planning a multi million dollar renovation for late this year. Thanks for remembering and coming back to us.

Eugene, Oregon
Reviewed 13 December 2016

The room was spacious and very comfortable. We slept very well which doesn't always happen when we stay at hotels. The decor was soft and soothing. The shower was totally fun. Couldn't ask for a better experience

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Helpful?
Thank Chinagirl458
Cheryl M, General Manager at The Valley River Inn, responded to this review

Thank you so much for the wonderful review. I am happy you enjoyed your stay and our ambiance. Plan another trip back to us soon/1 Happy Holidays

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401-2215
Region: United States > Oregon > Eugene
Price Range: €101 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
8 questions
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california
over a year ago
over a year ago
Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago
Oregon

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Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms! Off the river nice”
 of 5 bubbles rowehall, 14 Mar 2017 | Read review
“Facing the Willamette River...third floor to get a great view from the balcony.”
  • Beautiful and very clean and spacious.
  • The Lobby Bathroom. Very clean and accommodating.
 of 5 bubbles X9942QGbobd, 14 Mar 2017 | Read review
“Close to lobby, never smoked in.”
 of 5 bubbles M2627MTkathyb, 1 Mar 2017 | Read review
“Don't stay here. Stay at the Best Western in Springfield.”
 of 5 bubbles jawanzahadley, 19 Feb 2017 | Read review
“River view and shopping close by.”
 of 5 bubbles N4047SZmichaeld, 14 Feb 2017 | Read review
5 of 5