I was in the tiniest room. It was as advertised, well appointed, quiet and comfortable. Only glitch was the cold water faucet needs assistance. The staff both evening and morning were cordial, helpful and well trained. The breakfast was far superior to most hotel offerings. The entrance is through the 13th Street alley. The alley is populated with abandoned mattresses, spilled garbage and broken glass. I suggest the hotel be vigilant and have code enforcement brought to bear on offenders. I am certain that the mess was not something Eugene regulations allow. I would not have stayed had I seen the alley first and already had a non refundable reservation.
Don't stay here, that is. A cold water tap that was impossible to turn on The pokiest room I have ever stayed in - I'm fine with a small, basic room, but this was ridiculous. It should be reconfigured with a single bed and marketed as such. Terrible parking situation Inadequate a/c No laundry bag No pen or paper Surely the cheapest, crappiest coffee machine available to humankind Unmarked identical containers for soap and ? No mini fridge No "Extra blanket and pillow in (the non-existent) armoire" What I thought was a compressor but turned out to be the noisiest ice machine in the world waking me up throughout the night The pokiest room I have ever stayed in - I'm fine with a small, basic room, but this was ridiculous. It should be reconfigured with a single bed and marketed as such.…
Great place to stay, clean and comfortable room and beds, very helpful staff and parking included. Lovely homemade banana bread, granola, cappuccinos etc for breakfast. Great value for money compared to other places in Eugene. Good location where you can walk to river, university or downtown area.
We stayed here for nine nights during the World Championships of track and field. Everything about our stay was exceptional. The building is beautiful inside and out. The landscaping is warming to it castle-like exterior. Every employee, without exception, was welcoming and helpful. The check in and out process was easy. They have a parking garage so even parking was made simple. The rooms were cozy and quaint. We try to stay here every time we come to Eugene. There is no better place for us!
Perfect business retreat or just to meet up with family or friends. Beautiful, relaxing and perfect in every way. Although I missed the restaurant... there are so many great places to eat close by. My favorite Boutique Hotel in Eugene.
Excelsior Inn is a gem. I didn’t mind at all coming in through the back gate. . Many European city hotels do it this way, as street traffic makes it impossible to stop. The place is so beautiful, tasteful with shining wood floors and beautiful art, and classical music greeting you upon entry to your room. Rooms were comfy. We had Strauss room, and though we had no view at all, we were there for a quiet nights rest after a concert at Hult Center. We got exactly what we wanted. Great little breakfast outside in the morning, fruits and homemade baked goods. Yes, the parking is a block away, but I’ve walked further walking down the the hall looking for ice in those chain hotels. I’d stay here again in a heartbeat.
"Unique Inn" you say? This inn IS unique. To access it, you must go down a garbage-strewn alleyway to arrive at a large, barred iron gate. Inside, you are treated to a lecture about various rules and regulations and asked to sign a long list of rules and regulations. Read them carefully. You may be surprised to learn that parking is free—but approximately a block and a half away, in a parking garage. Why? There are a lot of car break-ins on the street. The room? Unique, to say the least. Small, with a view of the garbage-strewn alley and the building next door. A soft, lumpy bed. No clock . No night light. Leaving for dinner, we had to again navigate the garbage-strewn alley, where we passed a dumpster-diver riffling through the junk. Returning, we anticipated a restful night, but our tossing and turning on the soft, lumpy bed must have disturbed the large black spider we found next morning, running across the bedclothes. We didn't wait for "breakfast" (fruit and pastry, served at 8 a.m. in what used to be the adjoining restaurant). At home a voice mail informed us that since we hadn't returned the parking pass, our card would be charged $50. Remember about reading all those regulations carefully? Also, they charged us an extra $25 for a one-hour-early (3 p.m.) check-in. Which we needed, because University of Oregon graduation starts at 4 p.m. In total, a one night's stay at this place cost over $402. We highly recommend this place if you really want a unique experience. …
I love this boutique hotel! It's my hotel of choice whenever I'm in Eugene. The rooms have wonderful beds, are spacious, and furnished with lovely antiques. The classical music playing in the rooms creates an air of tranquility with a bit of luxury due to the in-room robes and beautiful linens. You couldn't find a better location as it's right at the edge of campus, and the staff are very helpful and gracious. Love it!!!!
Was coming to Eugene for a fast trip and looking for a place close to the University I found the Excelsior. I ate dinner there a few year back (sadly the restaurant has closed) and did not know it was an inn. Excellent stay. Room was very clean, has a nice feel to it, Shame I heard that place will be closing down due to a much larger building going up. I am going back in a few weeks for another stay and looking forward to it
Staff are very nice but their limited hours coupled with noisy neighbors and loud, archaic fans/ice machine left us with little sleep. When the noise started up again on night two after 10 pm, with no staff on site, I knocked on the door of the neighbor and asked politely if they could keep it down. The next day we received a rude and hostile note from the owners (who never asked us for our side of the story) telling us that we should not have knocked on the other guest’s door. Coupled with the fact that the former great breakfast has been replaced with Costco pastries and weak coffee, higher room prices than comparable places and views of adjacent building walls, and having to park a half block away in a garage with sketchy people - never again!