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Holiday Inn Express Hotel & Suites Eugene

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Traveller (85)
Room & Suite (49)
Dining (4)
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Overview
  • Excellent63%
  • Very good31%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(8 reviews)
“front desk”(71 reviews)
“paper plates”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Eugene
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Offers from Holiday Inn Express Hotel & Suites Eugene
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
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Traveller rating
297
150
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297
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All reviewscinnamon rollsfront deskpaper platesking suitematthew knight arenaexercise roomparking lotyogurtcomfortable bedstop floorthe breakfast areawithin walking distancefranklin blvdquiet roomroad tripmini fridgevery nice hotel
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111 - 115 of 480 reviews
Reviewed 22 March 2016

We would just like to extend our appreciation to Carley, the front desk clerk at the H.I.E. Eugene Downtown/University location. Carley spent a considerable amount of time sorting out our reservation mess-up with Expedia. She even contacted Expedia for us and re-arranged the booking to...More

Thank 293jean
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 24 March 2016

Carley is such a kind and sweet team member. I am so glad she was able to right a challenging situation. We always recommend booking directly on our website our with our property since we do guarantee the best available rate. So next time hopefully...More

Reviewed 21 March 2016

we were in need of a room last minute. zach picked up the phone and was able to get us a room no problem. he was even able to try to match prices online for us. very friendly staff, facility was very nice and clean....More

Thank thuychapin
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 23 March 2016

So glad to hear that Zach provided you with great service and helped make your stay a success. We sincerely appreciate you taking the time to write such a lovely review, and hope you will be a life-long guest at our property!

Reviewed 20 March 2016 via mobile

Devon and Isaiah make me feel at home even when I'm not! They greet me by name and make me feel like family!! They always ask how things are going and make sure that my stay is comfortable and pleasant!! Five plus stars for these...More

Thank Pam V
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 23 March 2016

Devon and Isaiah are quite the duo! We are so happy that they have made such a wonderful impression on you. We love to make our guests feel at home, so glad that they help do that each and every time!

Reviewed 18 March 2016 via mobile

I love the Holiday Inn Express Eugene! We work with them exclusively for all of our work related events using their conference room. They are always super accommodating and Devon at the front desk is AMAZING. He's super sweet and fabulous at his job. Thanks...More

Thank Rachel A
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 21 March 2016

Thank you so much for taking the time to recognize Devon! He is such a vital part of our team and really does make our guests his number 1 priority!

Reviewed 17 March 2016

My family and I were impressed the minute we arrived! We arrived in the late evening and were greeted by the friendliest people at the Front Desk, Devon and Zack were friendly, knowledgeable and helpful in assisting us in selecting a spot for dinner. When...More

Thank Jeffrey V
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 18 March 2016

Thank you so much for this amazing review! It means so much when our team is recognized for their efforts. It means the world to us to leave our guests with this type of impression. Thank you for making the choice to stay with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene
#2 Family Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene
#2 Family Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (85)
Room & Suite (49)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NATNCHAP
15 May 2017|
AnswerShow all 2 answers
Response from LuViPortland | Reviewed this property |
Wish I knew the answer. The hotel can tell you. Give them a call or send an email.
-1
Votes
Schopp9
6 February 2017|
Answer
Response from SarahSmithGM | Property representative |
My name is, Sarah Smith, the General Manager at the Holiday Inn Express Hotel & Suites - Eugene Downtown/University. As you have noticed we are currently under renovation and expansion. The 34-additional new rooms and 4th... More
0
Votes
krt550
15 August 2016|
AnswerShow all 4 answers
Response from wgwpjudge | Reviewed this property |
Our worked great, but it was a noises under window type of unit
0
Votes
Room Tips
"If possible, ask to be placed away from any sporting or school groups staying at the same time. The walls..."
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"Ask for a remodeled room on the 4th floor"
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"4th floor or new addition wing"
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"We faced the steet and did not hear any noise."
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