Candlewood Suites Eugene Springfield, an IHG Hotel
3005 Franklin Blvd, Eugene, OR 97403-2265
Lowest prices for your stay
US$170
Free cancellation until 14/08/22
US$167
Free cancellation until 14/08/22
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US$170
US$149
Free cancellation until 14/08/22
TravelocityUS$167
CandlewoodSuitesUS$170
Hotels.comUS$167
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Room & Suite (37)
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Eugene Springfield, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 40 hotels in Eugene
Location
Cleanliness
Service
Value
Moments away from enriching your stay in Eugene, while being located on the Willamette River. Extended stay travelers play by different rules & need a hotel that understands your needs, we were designed from the ground up just for you. We are minutes from some of the key companies in the Eugene and Springfield area such as Weyerhauser, International Paper, Wayfair and the University of Oregon. Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work & space to relax, plus there is shopping and dining within easy driving distance or you can take the EMX to some of the greatest dining that Eugene has to offer. Just a short drive from the hotel you will also find the Spencer Butte, Mount Pisgah as well as the Cascades Raptor Center, and Matthew Knight Arena. When it is time to get connected we know what you need, free wireless high speed Internet, cable, sports & movie channels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Snack bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Parking
Wifi
Vending machine
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
River View
Languages Spoken
English, Spanish
Location
Full view
Contact
3005 Franklin Blvd, Eugene, OR 97403-2265
Getting there
Car HireSee all Eugene car hire
153Reviews2Q+A41Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
This was an excellent place to stay, very clean large king room. Every one we talked to was great from check in to check out. One of the best parts is the free laundry service, no other hotels has had that with our travels. We would definitely recommend this hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My stay was pretty much perfect at the Candlewood. At check in the front desk agent Crystal was so delightful and very helpful, she made sure to exceed our expectations, right from the start we felt very welcomed! A big shout out to Crystal for doing such a great job and being extra helpful with all our questions!!Our room was very clean and tidy, spacious and a great view from the free upgrade we received at check in. We will definitely be staying here again, when the staff is as wonderful as this experience we didn’t want to leave! Mary C.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here one night on our way up to Washington. The main reason for selecting this hotel was the $25 fee for having our dog stay with us. This was a good deal considering other chains can charge up to $100. Parking was free but we were given a parking pass that had to be displayed on our cars. The lot was shared with two other hotels. Lots of construction workers (per the front desk) and their big pickup trucks filled the lot. A small dirt parking lot was also available for overflow. We received a fairly large downstairs room with two queen beds. Lots of room for us and the dog. A desk served as a dual work or eating table. The kitchenette was small but stocked with all the essentials. If one needed to actually cook a request to the front desk had to be made for I assume a hot plate and pots or pans. Our room faced the parking lot so it was quiet. Beds were comfortable and the bath was good especially after our long drive. All the amenities were located on the first floor. The gym had both cardio and all in one weight machine squeezed together in a smallish room. The marketplace was stocked with snacks and drinks that you bring to the desk to pay. Free hot coffee was available all day. Lastly the hotel also had a nice lending wall filled with DVDs, books and games. Return after finished or just leave in the room after checking out. Location was also a good choice.…
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Outdoor patio and BBQ area another nice amenity if staying for awhile.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Well-designed and organized hotel with great staff and pet friendly too. The room was designed for all-purpose stays – a kitchen, a work area, a recliner for reading. Hotel has good facilities (elevator, gym, laundry, food pantry and grubhub delivery depot) and the room furnishings are updated and comfy. Creative touches and care given to making your stay smooth and effortless. Nice parks within a 5 min drive (Hendricks park is just around the corner). I had a great stay at Candlewood Suites in Eugene-Springfield and won’t hesitate to stay here again.
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Views on River side are lovely though you might want a room on an upper floor due to Franklin...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First let me say that I requested a manager to call me which didn’t happen. I wanted to share areas of improvement and that our stay was below standard. Trash is parking lot - everywhere! Overflowing from trash cans. People working on cars and motorcycles in parking lot. Parking shared with 2 hotels - not sure how that will work in the busy season. People wander into lobby off the street. We arrived early and our room wasn’t ready. No big deal - but couldn’t use the restroom due to someone locked themselves in there for awhile. The front desk manager just shrugged when I suggested maybe they check in on them? Turns out it was someone that was living on the street. We left and were told we’d get a phone call when room was ready which didn’t happen. Continued to wait even after check in. Trash was left on the floor on the side of the bed from previous guest (in a time of Covid deep cleaning?) Dishes were left from previous guest in dishwasher. There was no soap/shampoo in the permanent fixture in shower. Overall, this hotel just seemed uncharacteristically dirty (including lobby floors were filthy).…
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Candlewood Suites Eugene Springfield, an IHG Hotel
Responded 24 Jul 2021
Hi welovehotels, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding cleanliness, parking lot condition, and customer service. I understand your dismay and I am sorry. This is not the relaxed and casual lifestyle experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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+1
We had a 4th floor corner suite with a nice view of the Willamette River. The spacious and comfortable suite was very pleasant, featuring a king bed, a recliner, a sofa, desk, entertainment center, large full bath, and an excellent kitchen area fully stocked with cooktop, refrigerator with ice maker, coffee maker, and all the dishes, drinkware, and flatware one would need for a temporary stay. Our compliments to the check-in desk clerk who went above & beyond to try to solve a television problem. While it remained unresolved, leaving us without use of the TV for any purpose (not even playing DVDs), she tried her best. The firmness of the bed was not to our liking, but such things are quite subjective. Room cleanliness was excellent. We appreciated the sanitizing of all surfaces and all kitchen equipment, serveware, dishware, flatware, etc. All food related items were run through the dishwasher prior to our arrival, and remained there instead of put out in the cupboards. There were some soiled areas in the couch upholstery, and the recliner had a bit of seam separation. Bedding and linens were very nice, the towels fluffy and absorbent, the shower gel, shampoo, and conditioner dispensers nicely filled. One Hint: the ice maker can be turned on or off. You'll need to turn it off before bedtime.…
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Date of stay: May 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here one night on the way home from southern Oregon to Bellingham WA. The hotel is conveniently located near I-5 and for a small upcharge, you can have a lovely view of the Williamette River. In the morning, the fog rolled across the river and it was very pretty. Our room had 2-Queen beds and was very comfortable with firm beds and very good pillows. The towels were nice and thick. The suite is very suited for families/couples who want to eat in as it included a 2 burner cooktop, a full-size refrigerator, a dishwasher and kitchen drawers well stocked with dishes, flatware, cooking utensils, glasses and cookware. There is no breakfast offered since the room has a kitchenette. Light sleepers may find that the road noise on the river side of the hotel is quite noticeable, even on the top floor. Also, we had to (carefully) put our luggage on the long desk since luggage racks aren't available at the hotel.…
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Date of stay: November 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here only for 1 night - we wished we could have stayed longer. The room is immaculate - spacious, cozy, and comfortable. It's conveniently located right next to I-5. They don't serve any breakfast - however, coffee is available. Highly recommended!
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Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The hotel has great rooms. The room was much larger than I anticipated, and the desk-like central area with chairs instead of a dresser was a much welcome unique feature. The bathroom was spacious and the wall unit gets super cold, which is how I like it. One of the best things was that the pillow are not flat. They actually have some substance to them and are comfortable for your head. The only thing that is kind of a downside, which has nothing to do with the hotel itself, is that this location is located in an industrial area. So there really isn't anything near you if you want to go out to get a bite to eat. You either have to go back to the Denny's at the freeway entrance, or you have to drive over toward the college on the other side of the river. Guests were required to wear masks in public spaces, however on more than one occasion, the staff at the front desk were not wearing them. Personally, I don't care because the whole mask thing is stupid. But if you're going to make your patrons wear masks, you should probably practice what you preach by making sure your staff does it too. The rooms come with Blu-ray players, which was nice because the front desk has an adequate library with movies to chose from. It was a nice way to round out the evening by picking a free movie to watch before bed.…
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here after riding our motorcycle all day. At first, when we saw the front door was broken, the elevator floor needed vacuuming, the hallway needed vacuuming, we weren’t expecting much for the room. Boy were we surprised. The room is quite spacious, very clean and very comfortable. We ordered pizza and used real plates and some silverware. I was able to put water in a pitcher and get it cold in the full size refrigerator. We would definitely stay here again.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$170 - US$218 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
87
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Claim Your Listing Frequently Asked Questions about Candlewood Suites Eugene Springfield, an IHG Hotel
Which popular attractions are close to Candlewood Suites Eugene Springfield, an IHG Hotel?
Nearby attractions include Cascades Raptor Center (6.9 km), Willamette River bike trail (4.9 km), and Autzen Stadium (2.3 km).
What are some of the property amenities at Candlewood Suites Eugene Springfield, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Eugene Springfield, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Eugene Springfield, an IHG Hotel?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Candlewood Suites Eugene Springfield, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Eugene Springfield, an IHG Hotel?
Conveniently located restaurants include Prince Puckler's Gourmet Ice Cream, Sweet Life Patisserie, and Sabai Cafe & Bar.
Are there opportunities to exercise at Candlewood Suites Eugene Springfield, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Candlewood Suites Eugene Springfield, an IHG Hotel have an airport shuttle?
Yes, Candlewood Suites Eugene Springfield, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Candlewood Suites Eugene Springfield, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Eugene Springfield, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Eugene Springfield, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.